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Chalet Ivy Hirafu

3.5 star property

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Photo gallery for Chalet Ivy Hirafu

Premium bedding, down duvets, in-room safe, desk
Interior
Hallway
Terrace/patio
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Housekeeping

Explore the area

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080
  • Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Niseko Hanazono Resort
  • Niseko Annupuri International Ski Area

Room options

View all photos for Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Flat-screen TV, DVD player

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

  • 71 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room - Mt. Yotei View

Superior Room - Mt. Yotei View | Premium bedding, down duvets, in-room safe, desk

Superior Room - Mt. Yotei View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite - Hirafu View

Premium bedding, down duvets, in-room safe, desk

Grand Deluxe Suite - Hirafu View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Hirafu View

Flat-screen TV, DVD player

Deluxe Onsen Suite - Hirafu View

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Courtyard

Fridge, coffee/tea maker

Deluxe Onsen Suite - Courtyard

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Courtyard

Fridge, coffee/tea maker

Deluxe Onsen Suite - Courtyard

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for One Bedroom Suite - Mt. Yotei View

Flat-screen TV, DVD player

One Bedroom Suite - Mt. Yotei View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room - Village View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room - Village View

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Penthouse, 4 Bedrooms

Flat-screen TV, DVD player

Panoramic Penthouse, 4 Bedrooms

  • 223 sq m
  • Sleeps 8
  • 1 King Bed, 4 Single Beds and 2 Single Futons

View all photos for Superior Room - Mt. Yotei View

Premium bedding, down duvets, in-room safe, desk

Superior Room - Mt. Yotei View

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room - Hirafu View

Premium bedding, down duvets, in-room safe, desk

Superior Room - Hirafu View

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room - Courtyard

Premium bedding, down duvets, in-room safe, desk

Superior Room - Courtyard

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe Suite with Hirafu Mountain View

Premium bedding, down duvets, in-room safe, desk

Grand Deluxe Suite with Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room with Courtyard View

Shower, free toiletries, hair dryer, slippers

Superior Room with Courtyard View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room with Village View

Shower, free toiletries, hair dryer, slippers

Deluxe Room with Village View

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room with Mt. Yotei View

Premium bedding, down duvets, in-room safe, desk

Superior Room with Mt. Yotei View

  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom Suite with Mt. Yotei View

Shower, free toiletries, hair dryer, slippers

One Bedroom Suite with Mt. Yotei View

  • Sleeps 3
  • 1 King Bed

Superior Room-Mt. Yotei View

  • Sleeps 2
  • 1 King Bed

Deluxe Onsen Suite With Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe King Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Deluxe Onsen Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe King Onsen Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Grand Deluxe Onsen Suite With Mt. Yotei View

  • Sleeps 5
  • 2 Single Beds and 1 King Bed

Superior Twin Room With Hirafu Mountain View

  • Sleeps 3
  • 2 Single Beds

Deluxe Onsen Double Suite With Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed

Deluxe Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Penthouse With Mt. Yotei View

  • Sleeps 8
  • 1 King Bed, 4 Single Beds and 2 Single Futons

Panoramic Penthouse, 4 Bedrooms

  • Sleeps 8
  • 4 Single Beds, 2 Single Futons and 1 King Bed

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Premium Room (Deluxe Family View) | In-room safe, soundproofing, free WiFi, bed sheets

Nikko Style Niseko HANAZONO

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
4.6 out of 5, Wonderful, (61)
The price is €110
for 1 room
16 Jun - 17 Jun
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About this property

Chalet Ivy Hirafu

Mountain ski retreat with restaurant and bar/lounge
Jump on the free ski shuttle for a day on the slopes before returning to Chalet Ivy Hirafu for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and ski passes.
Chalet Ivy Hirafu offers 78 accommodations with DVD players and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Chalet Ivy Hirafu. During your stay, you're just a quick walk from Niseko Mountain Resort Grand Hirafu. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free English breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a 24-hour gym and ski equipment rentals
  • Steps from Niseko Mountain Resort Grand Hirafu and 10 minutes on foot from Niseko-Shakotan-Otarukaigan Quasi-National Park
  • Free train station pick-up, train station drop-off and ski shuttle service
Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Chalet Ivy Hirafu helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. This ski hotel also offers a 24-hour fitness centre and ski passes. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kutchan hotel.

Guests are served a free English breakfast daily from 7 AM to 10 AM.
Chalet Ivy Hirafu has a restaurant on site.
HirafuZaka – This restaurant serves breakfast, lunch and dinner. Open daily.
Apres Lounge – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Return airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Apres Lounge
  • HirafuZaka

Things to do

  • 24-hour gym
  • Hot springs
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • DVD player
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 9950.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 2.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9950.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Chalet Ivy Hirafu offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Chalet Ivy Hirafu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 274 out of 346 reviews
Rating 8 - Good. 64 out of 346 reviews
Rating 6 - Okay. 4 out of 346 reviews
Rating 4 - Poor. 3 out of 346 reviews
Rating 2 - Terrible. 1 out of 346 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Seongyeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was perfect for our ski trip

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Robert Kai Fu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommended if you going for winter sports during winter season. They provide their own winter sports equipments rental and they also have free shuttle to and from few of the ski area nearby. We really enjoy our breakfast everyday when we are there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Chalet Ivy
Stayed 6 nights in Feb 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Staff was incredible
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Stayed 6 nights in Feb 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Yuntao

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location, spacious and modern room, friendly service, onsite onsen.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant chalet Staff are friendly and helpful Facilities are great - chalet is well laid out, really nice lounge area - 24 hr gym and onsen, ski concierge, well catered for breakfast, rooms are a good size and well appointed 5 min walk to the gondola, many restaurants, bars etc so close Not sure what else you could ask for Highly recommend
Stayed 7 nights in Feb 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and a very clean and lovely hotel!
Stayed 5 nights in Feb 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for ski trip

Amazing stay. Great location, onsite onsen was nice to have. Ski locker facility was perfect. Morning buffet was always good.
Stayed 6 nights in Jan 2025

10/10 Excellent

Paruensul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the mountain, they also will schedule shuttle service to local transportation services. Super helpful getting around.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities
Convenient and beautiful boutique hotel.
Stayed 3 nights in Jan 2025

6/10 Okay

William

Stayed 13 nights in Jan 2025

10/10 Excellent

Rendy

Stayed 3 nights in Jan 2025

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities
I booked three nights with half board. The breakfast was excellent, but dinner were not so great, not for the money we paid.
Stayed 3 nights in Jan 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Clean, good facilities, great location, friendly staff. They provide a shuttle to / from the ski lifts (about 600m uphill) and you never have to wait. Would highly recommend.
Stayed 7 nights in Jan 2025

10/10 Excellent

Chen En

Travelled with family
Absolutely amazing stay! This is our first time visiting Niseko for snowboarding and coming from Canada where visiting Banff and Lake Louise multiple times is our yearly tradition, we are completely blown away by this visit. The hotel has all the amenities required for the most wonderful stay. Breakfast has everything you can imagine, very tasty (I especially like the miso soup and healthy options available). Hirafu snowboard base is less than 5min walk up the hill and then after you can enjoy nice onsen before bedtime. Would definitely come stay again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Siak Chuan Edward

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent here - the service, the location, the room, the onsen. One small blemish - wish they have more washers and dryers.
Stayed 3 nights in Dec 2024