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Hearton Hotel Nishiumeda

3.5 star property

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Photo gallery for Hearton Hotel Nishiumeda

Property entrance
Lobby
Hallway
Daily buffet breakfast (JPY 1980 per person)
Standard Triple Room, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
3-3-55 Umeda, Kita-ku, Osaka, Osaka-fu, 530-0001
  • Place, Herbis Plaza
    ‪3 min walk‬
  • Place, Osaka Station City
    ‪4 min walk‬
  • Place, Pokemon Centre Osaka
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hearton Hotel Nishiumeda

This hotel features 2 restaurants, a microwave in a common area and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Hearton Hotel Nishiumeda offers 471 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

The breakfast at Hearton Hotel Nishiumeda gets high marks from our customers. During your stay, you're just a quick walk from Grand Front Osaka Mall. Free WiFi in public areas, 2 restaurants and dry cleaning service are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Tombori River Walk and 5 minutes from Kyocera Dome Osaka
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Hearton Hotel Nishiumeda.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Garden Kitchen – This restaurant serves lunch and dinner.
Garden Cafe – This restaurant serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:00 PM (JPY 2,300 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,980 per person
  • 2 restaurants

Restaurants on site

  • Garden Cafe
  • Garden Kitchen

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 18 buildings
  • 18 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: JPY 3000

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: JPY 3000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 19 April 2026 to 21 April 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 per person
  • Nearby parking fee: JPY 2300 per night (1312 ft away; open 7:00 AM to 10:00 PM)
  • Early check-in fee: JPY 3000 (subject to availability)
  • Late check-out fee: JPY 3000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property cannot accommodate requests to provide cribs (infant beds) on site.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hearton
Hearton Hotel
Hearton Hotel Nishiumeda
Hearton Nishiumeda
Hotel Hearton
Hearton Hotel Nishiumeda Osaka
Hearton Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel
Hearton Hotel Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel Osaka

Hearton Hotel Nishiumeda Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 1001 reviews
Rating 8 - Good. 380 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Rei

Liked: Cleanliness, staff & service, amenities
Staff was wonderful, room was quiet, great location! The laundry room was a little strange and there wasn't a microwave in the room, but otherwise was a wonderful place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alvin

Stayed 3 nights in Nov 2025

4/10 Poor

Rey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Out of our 2 week stay, definitely the worst hotel room experience we’ve had. The staff were excellent, but the room was smaller even for an average japan hotel and very dusty. The lights had dust on them and the AC was a complicated system that you were unsure was working half the time. The humidifier they offered in room overheated within minutes of us using and turned our room into a sauna. Added with the poor AC we were in a dusty and stuffy room. They even allow you to open the window to a degree (is this by design because of how poor ventilation is?). It feels like they just tried to get as much rooms as they can. Additionally, every hotel we have been to has had luggage forwarding and while they do have it, its cash only which was an incovenience as every hotel we’ve used had a system and card was allowed. Its close to the train station which is great but you have to do better in other departments. I will not be coming back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tu, colorado springs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Junior

Stayed 1 night in Nov 2025

10/10 Excellent

Cyran

Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place/
Stayed 4 nights in Oct 2025

10/10 Excellent

Chi Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Maida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High CP value

Extremely good location, literally right next to Kitte (!!). Typical business hotel in Japan, rooms are small which is expected, but all amenities provided.
Stayed 2 nights in Aug 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location to trains
Stayed 3 nights in Sep 2025

8/10 Good

Erlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical place to stay in Osaka

Conveniently located beside Osaka Umeda station. Near all the malls, restaurants and transportation. Area is peaceful as well.
Stayed 4 nights in Sep 2025

4/10 Poor

Ian, WYNN VALE

Travelled with family
Disliked: Amenities, property conditions & facilities
Our room had no cupboards or drawers for storing our clothes so we had to live out of our suitcases all week. I asked for a change of rooms to something which had cupboards and drawers but was advised none of the rooms had any. The room would have been OK for an overnight stay but not for an extended stay. The buffet breakfast was barely adequate. No room-safe to store valuables. No blockout curtains. No cable TV, only local Japan TV. Unless the bathroom door was left ajar there was no airflow into the room while having a shower. No chair(s) to sit on and relax. Staff were polite and courteous. Our floor and presumably other floors had a drink vending machine, an ice machine and a cold water dispenser. Air conditioning worked well which was necessary as Osaka was very hot. Unlimited tea, coffee and milk sachets were available in the foyer. Beds were quite comfortable. The hotel was located adjacent to JR Osaka Station West exit and a short walk to Daimaru shopping centre. It was also only about 300m from the Airport Limousine Bus drop off point. Early check-in was available for a Y3000 charge. We certainly wouldn’t stay there again but others may see it differently.
Stayed 7 nights in Sep 2025

10/10 Excellent

Svetlana, CUPERTINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Tea

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at the Nishiumeda multiple times and will stay there again on future trips to Osaka. Their pillows can be bigger and fluffier. They have added additional washer and dryers to their B1 level which helps with my longer stays. Their breakfast is always good and price is reasonable.
Stayed 13 nights in Jul 2025

6/10 Okay

Rosario

Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Osaka station. Just down the ally. Laundry onsite. Spacious enough room. No complaints.
Stayed 3 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

This was an easy place to stay at, although there wasn’t much to do close-by. It’s pretty accessible to transit once you get the hang of things. The bed was hard and the laundry is next to a loading dock with nowhere comfortable or air conditioned to sit, but I was happy with my stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

haruhiko

Stayed 1 night in Jul 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The hotel is located less than 5 minutes walk away from the JR Osaka west exit, which provides convenient access to the Osaka loop line and Kansai airport express Haruka. Metro station is also nearby. Lots of shopping and food options are available. We can easily spend a couple of days in this area to see them all. Our room with a double bed was small but had enough space for us to lay suitcases flat. The bathroom amenities were a little bit dated compared to some of the newer properties we had stayed before, but they work just fine. Overall the room was clean and comfortable. The room faces the train tracks, so we could hear trains as late as 12 AM and as early as 5:30 AM.
Stayed 1 night in Jul 2025

8/10 Good

Yashaswini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2025

8/10 Good

SANGWOOK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access.
Stayed 1 night in Jul 2025

10/10 Excellent

Gaelle

Stayed 1 night in Jun 2025

8/10 Good

April

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Service and amenities was excellent
Stayed 3 nights in Jul 2025