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Protur Naisa Palma Hotel

4.0 star property

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Photo gallery for Protur Naisa Palma Hotel

Property entrance
Building design
Sun deck
Indoor pool, outdoor pool, pool loungers
Daily full breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011
  • Place, La Rambla
    ‪6 min walk‬
  • Place, Plaza Espana
    ‪12 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪12 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪14 min drive‬

Room options

View all photos for Double or Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Double or Twin Room

8.8 out of 10
Excellent
(52 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room (1 Adult + 1 Child)

1 bedroom, premium bedding, down duvets, in-room safe

Double or Twin Room (1 Adult + 1 Child)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

1 bedroom, premium bedding, down duvets, in-room safe

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Protur Naisa Palma Hotel

A full-service spa, an indoor pool and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include a restaurant, a health club and a bar/lounge.
Protur Naisa Palma Hotel offers 99 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature down duvets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Protur Naisa Palma Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Feixina Park. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages, manicures and pedicures or body scrubs at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Plaza Espana and Cathedral of Santa Maria of Palma
  • Airport shuttle service available for a fee
Protur Naisa Palma Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A health club, a sauna, and a rooftop terrace are also featured at the business-friendly Protur Naisa Palma Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.
Protur Naisa Palma Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 18 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (2,153 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Protur Naisa Palma Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 497 out of 672 reviews
Rating 8 - Good. 138 out of 672 reviews
Rating 6 - Okay. 23 out of 672 reviews
Rating 4 - Poor. 8 out of 672 reviews
Rating 2 - Terrible. 6 out of 672 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karsten

Liked: Cleanliness, staff & service, amenities
Excellent hotel with a great location and superb breakfast.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff very friendly, centrally located, we walked everywhere. Would stay here agin.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities
Nice pool, good food
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Patrícia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with spotless rooms, friendly service and delicious food.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms, good location
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, very clean, spacious hotel and room, nice pool facilities, great breakfast. Central location, airport bus stop close by. Would definitely stay again and recommend.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Pertti

Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and wonderful service with amazing tips to go around the area. Great breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location, cool roof top pool!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, one of the nicest hotel experiences I had and we felt like home very quickly. Very pleasant staff! We will come back
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Who recommended this hotel 100% ideal spot to explore the city with the added bonus of a rooftop pool, will be back x x xthankyou
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Lesley

Superb hotel, breakfast good, staff lovely. Will definitely stay again
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, walkable distance to all of Palmas sights and great food and drink options close by.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, worth another visit

The hotel was fine, the pillows were very flat and uncomfortable. Breakfast excellent value.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Shairoze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, especially helping me with a rental car. The breakfast was very complete, but I expected higher quality. My breakfast comparison was a hotel in Madrid which cost about the same per night.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

This place is a hidden gem. The staff is friendly, the room super modern and clean and quiet.
Stayed 3 nights in May 2025
Verified

8/10 Good

Ernest

Disliked: Property conditions & facilities
Over all this is a good hotel I would stay here again
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

ARKADIUSZ

Top Hotel in Palma

Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely stunning with an incredible variety of food and drink for breakfast. All staff were so friendly and the rooftop bar and pool were great for spending the afternoons.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious and cozy room, quiet area, near the bus stop
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Paul Octavian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great pool, the breakfest buffet has a great selection . The location is goog as well
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore Palma. Santa Catalin as well as main shopping Streets are around the corner. Modern and fresh design. Pool at the roof is a perfect oasis to relax. Lovely breakfast. Very friendly and professional staff.
Stayed 3 nights in Aug 2025