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Baitong Hotel & Resort

4.0 star property
VIP Access

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Photo gallery for Baitong Hotel & Resort

2 outdoor pools, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Café
Front of property
Lobby
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Spa

Explore the area

View in a map
#210 Street 282, BKK1, Phnom Penh
  • Place, Royal Palace
    ‪12 min walk‬
  • Place, Riverside
    ‪2 min drive‬
  • Place, NagaWorld Casino
    ‪2 min drive‬
  • Airport, Techo Intl. Airport (KTI)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Terrace, Garden View

Minibar, in-room safe, individually furnished, desk

Deluxe Room, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, individually furnished, desk

Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Minibar, in-room safe, individually furnished, desk

Superior Twin Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually furnished, desk

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Balcony, City View

Minibar, in-room safe, individually furnished, desk

Superior Room, Balcony, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for J&S Room

J&S Room | Minibar, in-room safe, individually furnished, desk

J&S Room

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Terrace, Garden View

Superior Room, Terrace, Garden View | Minibar, in-room safe, individually furnished, desk

Superior Room, Terrace, Garden View

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Balcony, Pool View

Superior Room, Balcony, Pool View | Minibar, in-room safe, individually furnished, desk

Superior Room, Balcony, Pool View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Baitong Hotel & Resort

Hotel with 2 outdoor swimming pools, near Royal Palace
Along with 2 outdoor pools, this hotel has a full-service spa and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and massage/treatment rooms. Change of towels is available on request
Baitong Hotel & Resort offers 106 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. A pillow menu is available. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages and Swedish massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Baitong Hotel & Resort. During your stay, you're just a quick walk from Wat Lang Ka. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Royal Palace and a few minutes from NagaWorld Casino
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Baitong Hotel & Resort offers its guests 2 outdoor swimming pools and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Baitong Hotel & Resort. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15.57 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 6 and older
Guests are required to present their physical passport or national ID card upon check-in. Digital copies, scans, or photos of identification documents are not accepted.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.57 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Baitong Hotel & Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baitong & Resort Phnom Penh
Baitong Hotel & Resort Hotel
Baitong Hotel & Resort Phnom Penh
Baitong Hotel & Resort Hotel Phnom Penh
Baitong Hotel & Resort Hotel
Baitong Hotel & Resort Phnom Penh
Baitong Hotel & Resort Hotel Phnom Penh

Baitong Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 131 out of 184 reviews
Rating 8 - Good. 40 out of 184 reviews
Rating 6 - Okay. 7 out of 184 reviews
Rating 4 - Poor. 3 out of 184 reviews
Rating 2 - Terrible. 3 out of 184 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Flavia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. The amenities are so complete, the decoration is beautiful and minimalist, and eveywhere in the hotel it smells so dreamy. I stay there eveytime I go to Cambodia for business because it's in the center of the city, but it's a resort so peaceful and full of charm.
Stayed 1 night in Jun 2025

10/10 Excellent

JongWoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
금번 출장시 요금이 저렴하게 나와 잘 이용했습니다. 주변에 식당들과 마트도 있어 위치가 좋습니다. 다만 객실에 모기가 있었고, 욕실에서는 작은 바퀴벌레도 있었습니다. 샤워실 배수가 잘 안되는 부분도 아쉬웠습니다. 조식이나 수영장 등은 매우 좋습니다.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Yuichiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Kovonne

Travelled with family
Liked: Cleanliness
This USED to be our favorite because the pool is beautiful and had an amazing breakfast. However this time we came snd they made us pay extra $20 for my son, before I never did and then at breakfast they said it was $15 per person for breakfast!!!!!! In Cambodia!!!! RIDICULOUS!!! If it was not so expensive maybe, but the room was already very expensive!!! We will NOT STAY HERE AGAIN!
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the extra

The plunge pool is worth the extra money. They added a steam room by the plung pools. Will come back for another staycation
Stayed 1 night in May 2025

10/10 Excellent

PAK HUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and kid friendly

Very comfortable and kid friendly. Loved the amenities and nearby attractions.
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Excellent stay in a stunning hotel. The room was perfect with a large comfortable bed clean stylish bathroom and nice balcony, the room also smelt great. The hotel itself is wonderful with a beautiful swimming pool which is set against an array of green plants and trees. The breakfast was delicious and plentiful and the staff were so friendly and helpful. Perfect stay thank you so much.
Stayed 2 nights in Feb 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here.
Stayed 1 night in Jan 2025

10/10 Excellent

Arie

Stayed 1 night in Jan 2025

10/10 Excellent

Jaehong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2024

10/10 Excellent

Parvez

Travelled with family
Liked: Amenities
Excellent place. Nice room. Great staff
Stayed 1 night in Jan 2025

4/10 Poor

Kovonne

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have stayed here many times and loved it. However this time there were several things that made us VERY DISAPPOINTE!Somethings would have been understandable if we had been told, but they did not say anything at check in! There was construction that made breakfast very crowded and felt like you had to rush (a note in our room about the construction said from November 4-10, it is now December 30!), and was loud during the day. There was a NYE party, which was fine, but we were not even allowed to go to the roof to see the balloon drop or fireworks unless we paid $40 per person! As a paying guest this was frustrating. Then, because of the party room service was shut down, so my son could not get the dinner. Again, had we been informed this would have been ok. But we were told when we tried to order. Then, I asked if the spa was open normal hours the front desk said yes. When I went just a little bit later, they said, “sorry, we are closing early for NYE, you can not come.” So frustrating! In addition, when I checked in, I was under the understanding I had a room for three, because when I booked it said it was a 3 person room, and expected to pay extra for only one child (my husband, myself & two kids were staying). But upon check in I had to pay for both children. I did and they said they would bring an extra bed. At 9 pm when we returned to our room, no bed. I called twice and finally it arrived at 10pm. Finally, the AC was very weak and we were all hot at night.
Stayed 2 nights in Dec 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kedi

Liked: Staff & service, property conditions & facilities
Very well designed hotel
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad spot

This was a very nice hotel in Phnom Penh. Pretty conveniently located with some very nice spots to eat closeby. The gym was small and cute but had everything I needed for the time being. Staff were always very friendly and there were nice little areas in the hotel to sit and sip coffee or just relax. I'd say skip the spa since the massage was nothing special but everything else was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive rooms at this lovely non-chain hotel. 5 star like hotel at 4 star prices, just brilliant, go there!
Stayed 1 night in Nov 2024

10/10 Excellent

varanda

Liked: Cleanliness, staff & service, amenities
this was perhaps the best property i've stayed in, in cambodia. it was centrally located - having a tuk tuk/grab take me anywhere was very short such as aeon mall, legends cinema, all the restaurants, and eden plaza. bassac street with the night clubs and bars were close too. the room was great - everything you'd expect from a 4 star hotel i had here. i used almost every thing on site - from the pool, to the spa (best 90 min massage ive had), to the cafe downstairs to the gym. i will gladly stay here again and put all my family here

10/10 Excellent

HYEMI

Stayed 5 nights in Oct 2024

10/10 Excellent

Jacob, York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel woth beautiful design
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Stayed 1 night in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

leo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small hotel, very friendly and helpful staff and working on being environmentally responsible
Stayed 2 nights in Jul 2024