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Hotel Riu Tequila - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Tequila - All Inclusive

5 bars/lounges, swim-up bar, poolside bar
Garden
Snack bar
Reception hall
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Spa

Explore the area

View in a map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪8 min walk‬
  • Playacar Golf Club
    ‪10 min walk‬
  • Xcaret Eco Theme Park
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (M)

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (E)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-US)

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-US)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room ( Kid Free | C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (L)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room (Kids Free | B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (M)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (M)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (U)

9.0 out of 10
Wonderful
(80 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (C)

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (C)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Double Room

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, laptop workspace

Double Room Standard

  • 29 sq m
  • Sleeps 4

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior with View

  • 54 sq m
  • Sleeps 3

View all photos for Double Suite Junior

1 bedroom, minibar, in-room safe, laptop workspace

Double Suite Junior

  • 54 sq m
  • Sleeps 3

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About this property

Hotel Riu Tequila - All Inclusive

All-inclusive property with 5 restaurants and 4 outdoor pools
5 restaurants, 4 outdoor pools and a full-service spa are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free beach shuttle. Additionally, a nightclub, 5 bars/lounges and a health club are on-site. Housekeeping is available on request.
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Tequila - All Inclusive. During your stay, you're just a quick walk from Playacar Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 5 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body scrubs, manicures and pedicures or facials at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Playacar Beach and a 2-minute drive from Playacar Golf Club
  • Free beach shuttle service
Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Tequila - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a nightclub, and a complimentary children's club are also featured at the family-friendly Hotel Riu Tequila - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Rosa Roja – This buffet restaurant serves breakfast, lunch and dinner.
Bamboo – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Rinascita – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Black Cow – On-site steakhouse. Open daily.
Beach Club – This buffet restaurant serves lunch, dinner and light fare. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Beach Club
  • Black Cow
  • Rinascita
  • Rosa Roja

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Tequila - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1007 reviews
Rating 8 - Good. 249 out of 1007 reviews
Rating 6 - Okay. 100 out of 1007 reviews
Rating 4 - Poor. 53 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Connie, Foothills

Stayed 6 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
I like everything from the food, the entertainment at night time the hospitality and the niceness out of your employees, very professional. I will be back next year at your hotel.
Stayed 7 nights in Jun 2025

8/10 Good

Annette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: -Beach club was fantastic -Grounds well kept -Food was good -Wildlife was wonderful -Convenient location Cons: -Detail cleaning in the room could have been better. -some room maintenance, our door had been broken and one hinge not attached and not properly repaired for example - the pools were square and uninspiring though well used. There was a free-form pool at Yucatan which was nicer and available to Tequila guests. - the Rui app was poor- stopped using it during visit. Boards in lobby were better - difficult to tell where activities were being held - requests through the app did not get response - evening entertainment was hit and miss - for a resort which catered to so many families, a shaded playground would have been a real plus I have stayed at several 5 star resorts in the Mayan Riviera. Hands down, best beach, shaded areas and availability of beach chairs. Would I return? Definitely. Good value, beautiful setting, good food, nice staff, good value.
Stayed 12 nights in May 2025

2/10 Terrible

Lisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Would not recommend
Stayed 4 nights in May 2025

6/10 Okay

Michael

Stayed 7 nights in May 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was only for one night, my stay was excellent and met my expectations
Stayed 1 night in May 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing and the food was delicious. Could have used more bartenders at the pool bar
Stayed 6 nights in May 2025

10/10 Excellent

Derrick

Stayed 7 nights in May 2025

8/10 Good

ANDRES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay. Just a bit loud but overall a wonderful hotel and crew.
Stayed 6 nights in May 2025

10/10 Excellent

Eva

Travelled with family and small children
Great staff and resort
Stayed 5 nights in May 2025

6/10 Okay

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pretty average hotel. Beach at another resort. Very rowdy and rude Older crowd. Same food at the buffet. No themes. The Italian restaurant was great, the bar/pool staff were amazing and housekeeping was awesome.
Stayed 7 nights in May 2025

6/10 Okay

Stephen Paul

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and the restaurants are ok, but the buffet is bland and same day to day. Housekeeping and bar staff were great! The pool water is so hot no matter what pool. Been staying in RIUs for many years all over the world and this was absolutely disappointing. Very rude, rowdy and disrespectful guest. I felt bad for the staff. FYI if u ask for double beds, you get twins pushed together and Kings are at the end of the resort no elevator. Beach is also located at another Riu property as well. Only thing that saved this trip was the wonderful staff, but I will not be recommending or returning to this hotel.
Stayed 6 nights in May 2025

8/10 Good

Bita Mohammadzadeh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was overall clean, friendly staff and good atmosphere. My only issue was sometimes the adults only pool smelt bad but other than that everything was perfect!
Stayed 7 nights in Apr 2025

10/10 Excellent

Cynthia Juanee

10/10 Excellent

Treanna

Stayed 1 night in May 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’ was okay
Stayed 3 nights in May 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Amenities
I’ll come back again
Stayed 5 nights in Apr 2025

10/10 Excellent

Bety Sanchez

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff very friendly, fun activities, the sea was just 9-10 minutes walk but you also had golf cars that took you there. always amazing food,
Stayed 7 nights in Mar 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Been going there for 30 years. And only ever had one issue, I love the place
Stayed 6 nights in May 2025

10/10 Excellent

Melissa, LOCKPORT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and even though it is not beach front, they make it seem like it is with a shady relaxing 10 min. walk or a short ride in a golf cart.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great vacation. Food and drink both plentiful and very good. Loved being able to use the other Riu redorts also. Highly recommend . Hope to be back.
Stayed 7 nights in May 2025

6/10 Okay

Alejandra

Liked: Staff & service
Stayed 4 nights in Apr 2025

8/10 Good

VLADIMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

marco

Liked: Cleanliness, property conditions & facilities, room comfort

Jus

Amazing place. All set for relax. Nice place Nice service Nice people.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025