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Grupotel Cinco Plazas

3.0 star property

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Photo gallery for Grupotel Cinco Plazas

Front of property
Studio, Balcony or Terrace | Balcony view
Lobby
1 bedroom, free WiFi, bed sheets
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Calle Anzuelo,56, Tías, 35510
  • Puerto del Carmen Beach
    ‪5 min walk‬
  • Pocillos Beach
    ‪15 min walk‬
  • Playa Chica
    ‪3 min drive‬
  • Arrecife (ACE-Lanzarote)
    ‪8 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (2 Adults + 2 Children), Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 2 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 4 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 4 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 2 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 1 Child), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 2 Bedrooms (4 Adults + 2 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Comfort Studio

1 bedroom, free WiFi, bed sheets

Comfort Studio

  • 25 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Studio, Balcony or Terrace

  • 25 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort studio (2 adults + 2 children)

1 bedroom, free WiFi, bed sheets

Comfort studio (2 adults + 2 children)

  • Studio
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 3 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 3 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 3 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 3 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (2 Adults + 1 Child), Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 1 Child), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Comfort studio (2 adults + 1 child)

1 bedroom, free WiFi, bed sheets

Comfort studio (2 adults + 1 child)

  • Studio
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Bedroom (3 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (3 Adults + 1 Child), Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (4 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (4 Adults + 1 Child), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

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About this property

Grupotel Cinco Plazas

Eco-certified aparthotel with 3 outdoor pools and bars/lounges
This smoke-free aparthotel features 3 outdoor pools, a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and a children's pool. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Free WiFi, a coffee/tea maker and a phone are among the other amenities available to guests. Housekeeping is available once per stay.
Grupotel Cinco Plazas offers 230 air-conditioned accommodations, with coffee/tea makers. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Tías aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided once per stay.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grupotel Cinco Plazas. During your stay, you're just a quick walk from Puerto del Carmen Beach. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 2 bars. This comfortable aparthotel has 230 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a playground
  • Just a 4-minute walk from Puerto del Carmen Beach and 6 minutes by car from Pocillos Beach
Grupotel Cinco Plazas offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

The eco-certified Grupotel Cinco Plazas also features tour/ticket assistance, laundry facilities, and a front desk safe.

This 3-star Tías aparthotel is smoke free.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 3 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Housekeeping (once per stay)
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 230 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cinco Plazas Hotel PUERTO DEL CARMEN
Cinco Plazas Hotel
Cinco Plazas PUERTO DEL CARMEN
Apartamentos Cinco Plazas Apartment Tias
Cinco Plazas Apartment PUERTO DEL CARMEN
Cinco Plazas Apartment
Apartamentos Cinco Plazas Tias
Apartamentos Cinco Plazas Tia

Grupotel Cinco Plazas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 173 reviews
Rating 8 - Good. 58 out of 173 reviews
Rating 6 - Okay. 25 out of 173 reviews
Rating 4 - Poor. 8 out of 173 reviews
Rating 2 - Terrible. 5 out of 173 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anna

Travelled with group

Great value

Great value appartment. Well equipped and plenty of room. Parts were a little tired with wear and tear, but to be expected given the price. As with most accommodation in lanzarote you hear your neighbours due to tiled floors and the lack of soft furnishings.
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness

Somewhere to lay your head.

Complex is fairly big but needs a lot of love to fix the really tired facilities/rooms. Bathroom was broken to bits. Have a shower and the toilet would get soaked. See pic. Pool area is not managed properly as around 70% of sunbeds were reserved with no one on them for hours and hours. So many people couldn’t get any sunbeds. Good check in and friendly staff.
Stayed 3 nights in Feb 2025

6/10 Okay

Fiona

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cinco plazas was in a great location, friendly staff and average facilities. Can see why won awards 10-20 years ago but tired now and in need of an upgrade. Everywhere was very clean. Parking nearby was not easy.
Stayed 7 nights in Feb 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort

Great hotel

We had a fantastic stay staff couldn’t have been more friendly. Our apartment was cleaned every day. There was a washing machine that included washing powder in the charge. Reception was great on arrival so we will definitely be back. Thank you for a lovely stay
Stayed 14 nights in Feb 2025

10/10 Excellent

Caroline, Oldtown

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. The staff were exceptional. The big pool is in need of major repairs
Stayed 7 nights in Feb 2025

8/10 Good

Chris

Liked: Cleanliness, room comfort
Was ok but food so so bad
Stayed 14 nights in Jan 2025

2/10 Terrible

Deborah Jane

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Perry

Travelled with group
Liked: Property conditions & facilities
Great apartments ....clean tidy ...nice always come back !! Thanks 👍
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big apartment on a very well kept complex. Will definitely stay again. loved being so close to the hypersldino for fresh pastries for breakfast and a few minutes walk down to the strip. Very central location.
Stayed 6 nights in Dec 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, amenities
Cinco Plazas was in a great location - very walkable to the beach and restaurant area. The staff was great and very friendly. There were lots of amenities- very nice pool area. The breakfast was our favorite - it was delicious and very plentiful! The rooms were very spacious and well equipped for cooking although the furnishings were a little sparse. Overall it was a very good place to stay with easy access to the airport as well as other attractions. I would stay there again. It is a good 3.5 star resort - but no complaints at all!!
Stayed 5 nights in Dec 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Ewelina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel close to the beach and restaurants, good grocery shop nearby. The room was quite big and had everything we needed. The only thing that was a bit weird was the phone ringing at different times during the day, only two or three signals but it was disturbing especially at night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lorna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, room comfort

Excellent stay

Solo last minute trip. Everything was excellent room . Staff. Cleanliness. Pool entertainment. Location. If you are thinking about booking this hotel. Do it. Its faultless x Sue smith
Stayed 7 nights in Nov 2024

10/10 Excellent

Mr s

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Derek

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Brendan

Liked: Cleanliness
Disliked: Room comfort

Ok

Apartment was clean and spacious. Had everything that was needed. Bed was very uncomfortable. Walls too thin, can hear everything said/done in adjoining apartment
Stayed 7 nights in Oct 2024

6/10 Okay

Perry

Disliked: Property conditions & facilities
Didn't really like the surroundings .... limited
Stayed 3 nights in Sep 2024