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THB Flora Aparthotel

3.0 star property

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Photo gallery for THB Flora Aparthotel

2 outdoor pools, pool umbrellas, pool loungers
1 bedroom, in-room safe, laptop workspace, free cots/infant beds
Restaurant
Exterior
1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
Calle Reina Sofia 25, Puerto del Carmen, Tías, Lanzarote, 35510
  • Playa Chica
    ‪10 min walk‬
  • Puerto del Carmen Beach
    ‪15 min walk‬
  • Pocillos Beach
    ‪5 min drive‬
  • Arrecife (ACE-Lanzarote)
    ‪11 min drive‬

Room options

View all photos for Superior Studio

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Studio

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Studio (Single Use)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Studio (Single Use)

  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite (1 Adult)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Junior Suite (1 Adult)

  • 32 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette (5 Adults + 1 Child)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Apartment, 2 Bedrooms, Kitchenette (5 Adults + 1 Child)

  • 46 sq m
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (3 Adults)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Junior Suite (3 Adults)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Kitchenette

Superior Apartment, 1 Bedroom, Kitchenette | 1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Apartment, 1 Bedroom, Kitchenette

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (2 Adults and 2 Children)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Junior Suite (2 Adults and 2 Children)

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (2 Adults and 1 Child)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Junior Suite (2 Adults and 1 Child)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette (4 Adults + 2 Children)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Apartment, 2 Bedrooms, Kitchenette (4 Adults + 2 Children)

  • 46 sq m
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette (4 Adults)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Apartment, 2 Bedrooms, Kitchenette (4 Adults)

  • 46 sq m
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Kitchenette

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Apartment, 1 Bedroom, Kitchenette

  • 32 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette (4 Adults + 1 Child)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Apartment, 2 Bedrooms, Kitchenette (4 Adults + 1 Child)

  • 46 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Kitchenette (2 Adults and 1 Child)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Apartment, 1 Bedroom, Kitchenette (2 Adults and 1 Child)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (3 Adults and 1 Child)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Junior Suite (3 Adults and 1 Child)

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Kitchenette (3 Adults and 1 Child)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Apartment, 1 Bedroom, Kitchenette (3 Adults and 1 Child)

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom (2 Adults and 2 Children)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Apartment, 1 Bedroom (2 Adults and 2 Children)

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Kitchenette (2 bedrooms)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Standard Apartment, Kitchenette (2 bedrooms)

  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Kitchenette (3 Adults)

1 bedroom, in-room safe, laptop workspace, free cots/infant beds

Superior Apartment, 1 Bedroom, Kitchenette (3 Adults)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

THB Flora Aparthotel

Family-friendly hotel with 2 outdoor pools and free water park access
Along with 2 outdoor pools, this hotel has free water park access and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
THB Flora Aparthotel offers 205 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at THB Flora Aparthotel. During your stay, you'll be within walking distance of Puerto del Carmen Beach. Free WiFi in public areas, 2 outdoor pools and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • 5 minutes by car from Puerto del Carmen Beach and 12 minutes from Pocillos Beach
THB Flora Aparthotel offers its guests a complimentary water park, 2 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly THB Flora Aparthotel.

Smoking is allowed in designated areas at this Mediterranean Tías hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
THB Flora Aparthotel has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free water park access
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 2 buildings
  • 2 floors
  • Built in 1987
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Drinks are not included in half board and breakfast rates.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.

Property is also known as

Flora THB
THB Flora
THB Flora Hotel
THB Flora Hotel Tias
THB Flora Tias
THB Flora Resort Tias
THB Flora
THB Flora Aparthotel Tías
THB Flora Aparthotel Hotel
THB Flora Aparthotel Hotel Tías

THB Flora Aparthotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 234 out of 555 reviews
Rating 8 - Good. 208 out of 555 reviews
Rating 6 - Okay. 71 out of 555 reviews
Rating 4 - Poor. 26 out of 555 reviews
Rating 2 - Terrible. 16 out of 555 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Della

Travelled with family
Liked: Amenities, property conditions & facilities
Hotel out on a limb but taxis cheap to get around. We were half board and service from staff was poor in the evening - had to find staff to request a drink with the meal!
Stayed 6 nights in Feb 2025

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

6/10 Okay

geoffrey

Liked: Cleanliness

Ok a bit out of the way, sauna didn't work.

My first two nights were not good as had noisy next door, this can happen anywhere, they gave me another room for the next night and the rest of my stay was ok. Missing a trick with not having sky in the bar area, spent quite a bit watching in bars, would have been nice in the hotel bar area. Sauna, booking system, was easy and you can book in advance. However when I arrived it was not on and was switcched on but didn't seem to work. It's small for max 2 people. I don't think the lady in charge was bothered really. There is a bus to the player grande area, very useful, not in the evening though. It's up a hill from old town, keeps you fit. For the money it was ok
Stayed 7 nights in Jan 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel. Good location, efficient and friendly staff. Excellent facilities, very clean throughout with bright interior and exterior decor and colourful well maintained external planting. Highly recommend.
Stayed 5 nights in Jan 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in quiet area with some local restaurants and bars. Old town 5 min walk away. Good bus links too.
Stayed 10 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Geoffrey

Stayed 5 nights in Jan 2025

8/10 Good

Cameron

Stayed 7 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional staff, great location and values

We stayed during Christmas period and really appreciate the hard work of all staff at reception, restaurant etc to provide normal desk service, cleaning of our room, pool, and various kind of activities. Our door lock is also quickly repaired. They are very professional and friendly. It makes our holiday a pleasant stay. Even our room is not the modern style, we are very happy with the layout with a living room and beautiful seaview/pool view at balcony. Great location, easy to walk around and we also took free shuttle to Playa Grande.
Stayed 3 nights in Dec 2024

2/10 Terrible

Perry

Can't really knock the place ...lovely , but there always a bit .....no toaster ..basic on that side ...but other wish ......nice place
Stayed 4 nights in Dec 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Nataleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveller

Chose this hotel for my first solo holiday and it was amazing Was given a high visibility room as requested. All staff were polite and friendly, food was amazing and the whole hotel was spotless, will definitely recommended to others
Stayed 4 nights in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5 night stay here. The apartments are conveniently located (circa 10 min walk) from the old town with its lovely restaurants and bars. the appartments and complex are well maintained and spotlessly clean. Breakfast was a real bonus delicious food with so many options to choose from. The staff were friendly and polite throughout our stay. We are already thinking about another short break to Lanzarote soon!! THB Flora will be top of the list when we search for accommodation.
Stayed 5 nights in Nov 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, definitely recommend

All staff very helpful and friendly. Nice hotel, very clean.
Stayed 4 nights in Nov 2024

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and the staff were friendly. Facilities are really good for all ages, pools are heated which was good for babies and the pool bar serves nice food. Rooms are cleaned on a daily basis with fresh bedding and towels supplied. Only thing is the hotel is situated at the top of a steep hill however taxis cost between €5-8 to the main centre. Definitely would return!
Stayed 4 nights in Oct 2024

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by the apartments. Great facilities. We ate at the pool bar and the food was lovely! 10 minutes walk into the old town. Free bus to the beach. The apartment didn’t have many kitchen facilities, only a fridge microwave and kettle. There wasn’t anywhere to prepare food, but this wasn’t a problem as we ate out most days.
Stayed 4 nights in Sep 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a few nights stay, but overall quite impressed. Clean, spacious rooms, incl separate lounge. Good facilities, easy on-street parking, and other than the steep hill is easy access to old and new town. Friendly staff. Downside: sound-proofing not great and too many screaming kids (not hotel's fault).
Stayed 4 nights in Aug 2024

2/10 Terrible

Andreas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the apartment was nothing like the pictures on Expedia.The apartment was like a hospital ward. No coffee sachets left. Front door not locking properly. Whilst the bedding looked clean, there were tiny ants crawling all over both beds. The appartment faced the main road, and dirty and unswept. There were a lot of cats in the back yard near the bedroom window, meowing all night. When I queried the apartment quality for the £130 for 1 night we stayed for, The receptionist, Carmen could not comment as she didnt know the value of her own hotel apartment! WE WERE GOING TO GET THE BUS BACK TO PLAYA BLANCA THAT NIGHT, BUT IT WAS VERY LATE, HOWEVER WE SURVIVED THE NIGHT.
Stayed 1 night in Aug 2024

6/10 Okay

Lily

Stayed 8 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Extremely poor customer service

Shockingly rude reception, had a sick child with me when trying to check in, took nearly 20 minutes while receptionist chatted to colleagues, dealt with other guests, while supposedly trying to find my details. To make matters worse I’d had to pay for the night before arrival anyways, and had emailed them to ask that since this was the case that my room be ready for check in from that morning. (Due to a flight change, had to stay an extra night as hotel said they couldn’t amend the booking 2 months before arrival as made with hotels.com.) Couldn’t find email and was more concerned with my sick daughter, receptionist kept asking for the email when he could have just searched his mail for it. Daughter was so sick that when we eventually got checked in and to our room, she vomited. Had pointed out to receptionist that she was sick, but he couldn’t have behaved worse. Found the email and came back the next day to show it to him, and he doubled down on his rudeness and started arguing. Have never experienced such bad behaviour in any hotel I’ve stayed in, needless to say I won’t be returning or staying in any of the THB hotels.
Stayed 7 nights in Jul 2024

10/10 Excellent

Aoife

Stayed 6 nights in Jul 2024