Tokyu Stay Shinjuku Eastside

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku Eastside

Lobby lounge
Meeting facility
Terrace/patio
Interior entrance
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Waseda University
    ‪3 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room Single Use, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Superior Twin Room Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Residential Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Residential Double Room, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Universal Room Single Use, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room Single Use with table, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Garden Suite, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Comfort Double Room with table, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Universal Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

  • Sleeps 3

Residential Double Room

  • Sleeps 2

Comfort Twin Room

  • Sleeps 2

Comfort Double Room with table

  • Sleeps 2

Universal Room

  • Sleeps 2

Terrace Room

  • Sleeps 2

STAY BEAUTY&CARE ROOM

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 3

Garden Suite

  • Sleeps 3

Adjoining Room A

  • Sleeps 4

Residential Twin Room

  • Sleeps 2

Adjoining Room B

  • Sleeps 5

Comfort Double Room with desk

  • Sleeps 2

Similar properties

About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and complimentary slippers. Rooms open to patios. Guests can make use of the in-room fridges and microwaves. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Shinjuku Eastside. During your stay, you're just a quick walk from Okubo Park. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include 7 meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from Tokyo Metropolitan Government Building
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in common area and a lift.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 366 out of 545 reviews
Rating 8 - Good. 128 out of 545 reviews
Rating 6 - Okay. 30 out of 545 reviews
Rating 4 - Poor. 11 out of 545 reviews
Rating 2 - Terrible. 10 out of 545 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, close to subway. Hotel and staff were excellent
Stayed 8 nights in May 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick and seamless. This is our second time staying at Tokyu Stay Eastside and it’s been great both times. The staff is friendly and helpful and the location was perfect for us.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Elisha, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a bit too long a walk inside the closest station so journey times were longer than anticipated
Stayed 8 nights in May 2025

10/10 Excellent

Traci

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing hotel! Great and very friendly staff, extremely clean and having laundry in the room was a lifesaver. During our stay in Japan we stayed in 4 hotels and this was the only hotel where we ate breakfast everyday because it was so good. There were so many options for great food and everything was very well prepared. Already planning another trip back and will stay at Tokyu Stay!
Stayed 4 nights in May 2025

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is quiet, the staff are friendly and the property is very clean. However like most hotel in tokyo, the room is small but comfortable. 2 min walk to the station and 7eleven.
Stayed 4 nights in May 2025

10/10 Excellent

Siew Yin

Stayed 9 nights in May 2025

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, compact suite with washing machine! Simple, budget accommodation.
Stayed 3 nights in May 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, has all basic amenities you would need, very hard mattresses
Stayed 7 nights in May 2025

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is the perfect place to stay if visiting.
Stayed 3 nights in May 2025

10/10 Excellent

Thomas, Nuneaton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment! We paid for the larger room and was well worth, loads of space to organise our stuff, and a really great bathroom. Washing machines were super easy to use. Staff very friendly and helpful. Location was great for Shinjuku, between two stations and near the busy city, but on a quiet road with stores nearby. 100% recommend.
Stayed 5 nights in May 2025

4/10 Poor

rob

Disliked: Cleanliness, staff & service, property conditions & facilities
Just average
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it! The room was small but that was expected. The staff were wonderful and helpful! Will stay again but will stay in the Harajuku part of town. Great experience overall!
Stayed 7 nights in May 2025

10/10 Excellent

James

Stayed 4 nights in May 2025

6/10 Okay

Ada

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was nice and clean, good location close to lots of hot spots and restaurants. Only thing is I wish they would be more accommodating for early check-ins and improve the bedding - pillows weren’t very comfortable.
Stayed 7 nights in May 2025

10/10 Excellent

Anthony

Stayed 3 nights in May 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious rooms
Stayed 3 nights in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. Only minutes walk to Shinjuku where it’s all at. Train stations super close , best location staff are super friendly. Very clean.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for 3 star. Good room size for Tokyo. The hotel is right on a main street, and our room was at the front, so we experienced a lot of street noise at night. Apparently t is near two hospitals, and so ambulance sirens are particularly annoying (it seems that Tokyo ambulances have their siren on all the time when on a call); this is obviously not something the hotel can do anything about. Bath+shower combo – good water pressure and temperature. Buffet breakfast OK for the price, but only 3800 Yen ;-) Fridge small-middling size = useful but not huge. Aircon seems to have a bit of a mind of its own but mostly works. Staff very helpful with varying levels of English, such as booking taxi for us. Washing machine buttons in Japanese, and instructions in English not great – muddled through with help of Google Translate.
Stayed 4 nights in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable quiet. Had nice longer stay amenities such as in room washer dryer, small kitchen area with kettle refrigerator and a table / 2 chairs. Next to Higashi Shinjuku M for E F lines and close enough to M. Markets next door.
Stayed 4 nights in Apr 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location friendly quiet!

Great location friendly service Room was typical smaller 501 was located that the other room next could see into our room so we had to keep our shade down
Stayed 3 nights in May 2025

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel just outside the center of Shinjuku. Being slightly removed from the busiest areas meant it was quieter and less crowded with tourists, which we appreciated. It was still in a great location—within walking distance to many spots and just a short subway ride to all the main attractions. The room was clean and comfortable, and the breakfast each morning was a nice bonus. The only downside was that we weren’t able to get extra pillows when we asked, which was a bit inconvenient. Other than that, everything was great and we’d consider staying here again!
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property. The only thing was that the surrounding area was not our favorite. It is extremely convenient to get around, but there is a hospital around so you will hear a lot of ambulances nearby.
Stayed 6 nights in May 2025