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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Restaurant
Fridge, electric kettle
Lobby
Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is €143
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About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, a quick walk to Shinjuku Isetan
A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a front desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of Tokyu Stay Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Just a 3-minute walk from Shinjuku Isetan and 8 minutes on foot from Omoide Yokocho
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1530 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1006 reviews
Rating 8 - Good. 281 out of 1006 reviews
Rating 6 - Okay. 55 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Stayed 1 night in Nov 2024

10/10 Excellent

Gilles, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful with booking reservations for other activities also.
Stayed 6 nights in Feb 2025

10/10 Excellent

Nathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With double twins, the room is very spacious and the location is walkable to Shinjuku station
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean stay and convenient spot
Stayed 2 nights in Feb 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how there was a row of cool restaurants right outside the hotel. Also relatively easy access to rest of Shinjuku and being just two blocks away from Shinjuku-sanchome station was very convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great location! Breakfast was good and staff were excellent. Would definitely recommend - I would try to book a larger room next time - I'm not sure who uses a trouser press or a washing machine over a three night stay and this took up significant space in the room but we loved it anyway
Stayed 3 nights in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended, good hotel in a great location

Great hotel in a very good location, super walkable to all the local sights and public transport. Room was comfy and clean and a good size given the area. I would definitely consider staying at this hotel again
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location. Hotel room was clean. Hotel staff were friendly.
Stayed 3 nights in Jan 2025

6/10 Okay

John

Travelled with group
Liked: Staff & service
Pretty good location but the property is due for an update soon
Stayed 3 nights in Jan 2025

8/10 Good

John

Travelled with group
Good location but the property is due for an update
Stayed 4 nights in Jan 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rakai-Ariki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great just don’t choose the breakfast option which is served next door at a bar and terrible.
Stayed 1 night in Dec 2024

8/10 Good

Carys

Liked: Staff & service
It’s not the cleanest or fanciest place to stay, but you get what you pay for this is reasonably priced and it’s in the middle of all of the action. I would absolutely stay here again just so that I could be close to everything that I wanna be.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel and the washer/dryer is just amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tommy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place.

The hotel staff was fluent in English. The rooms were not too clean as there were definitely stains on the walls. Overall it wasn’t a bad place because of location. Will consider coming back here next time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tyng Tyng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Dec 2024

10/10 Excellent

Tyng Tyng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms. In room amenities like washer, kettle and microwave is a wonderful bonus
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

Yuen Chin

Stayed 2 nights in Dec 2024