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Turquoise Tulum Hotel

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Turquoise Tulum Hotel

Porch
King | Terrace/patio
King | 1 bedroom, minibar, in-room safe, individually decorated
Property entrance
Royal Room | View from room

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Zona 9 Lote 13 Mz 724, Tulum, QROO, 77780
  • Tulum Beach
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room | 1 bedroom, minibar, in-room safe, individually decorated

Exclusive Room

  • Sleeps 3
  • 1 King Bed

View all photos for Queen

Queen | 1 bedroom, minibar, in-room safe, individually decorated

Queen

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool

Suite, Private Pool | 1 bedroom, minibar, in-room safe, individually decorated

Suite, Private Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Royal Room | 1 bedroom, minibar, in-room safe, individually decorated

Royal Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (1)

Deluxe Room (1) | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room (1)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for King

King | 1 bedroom, minibar, in-room safe, individually decorated

King

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Balcony

Double Balcony | 1 bedroom, minibar, in-room safe, individually decorated

Double Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Balcony

Master Balcony | 1 bedroom, minibar, in-room safe, individually decorated

Master Balcony

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Turquoise Tulum Hotel

Bed & breakfast in Tulum with 2 outdoor pools and free breakfast
This bed & breakfast features 2 outdoor pools, concierge services and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a garden, a communal living room and a front desk safe are on-site.
Turquoise Tulum Hotel offers 6 accommodations with minibars and a safe. Rooms open to patios. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
2 outdoor swimming pools are on site.
Our customers tell us that they can't get enough of the helpful staff at Turquoise Tulum Hotel . During your stay, you'll be within walking distance of Holistika Art Walk. Features include free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 10 minutes by car from Tulum Mayan Ruins and 13 minutes from Tulum Beach
Turquoise Tulum Hotel offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at Turquoise Tulum Hotel .

Smoking is allowed in designated areas at this 3-star Tulum bed & breakfast.

Guests are served a free continental breakfast daily from 8:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 1 floor
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Turquoise Petit Adults B&B Tulum
Turquoise Petit Adults B&B
Turquoise Petit Adults Tulum
Turquoise Petit Adults
Turquoise Tulum Hotel
Turquoise Petit Adults Only
Turquoise Tulum Hotel Tulum
Turquoise Tulum Hotel Adults Only
Turquoise Tulum Hotel Bed & breakfast
Turquoise Tulum Hotel Bed & breakfast Tulum

Turquoise Tulum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 133 reviews
Rating 8 - Good. 28 out of 133 reviews
Rating 6 - Okay. 7 out of 133 reviews
Rating 4 - Poor. 5 out of 133 reviews
Rating 2 - Terrible. 6 out of 133 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Honey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Very friendly Great place to stay
Stayed 3 nights in Mar 2025

8/10 Good

giselle

Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Joseph

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 5 nights in Jan 2025

8/10 Good

Aldo

Stayed 1 night in Jan 2025

10/10 Excellent

Rafaela Natividad

Stayed 1 night in Jan 2025

4/10 Poor

Roxana

Travelled with partner
No tv in the room Breakfast was very underwhelming
Stayed 2 nights in Jan 2025

6/10 Okay

Kristy

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

catherine, stamford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So bohemian and Diego went out of his way to accommodate us!! Great vibe
Stayed 3 nights in Jan 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel and the staff were very friendly and accommodating.
Stayed 3 nights in Jan 2025

4/10 Poor

Kiarash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money you pay

The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
Stayed 2 nights in Jan 2025

2/10 Terrible

MANDI

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Damien Shon

Travelled with group
Liked: Cleanliness, property conditions & facilities
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
Stayed 5 nights in Dec 2024

10/10 Excellent

ambika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Wolo Noemie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Youlian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and tranquil hotel.

The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
Stayed 1 night in Oct 2024

10/10 Excellent

Sachindev

Stayed 3 nights in Aug 2024

10/10 Excellent

Jennie

Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 14 nights in Feb 2024

2/10 Terrible

Malina

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024