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Novotel Wien Hauptbahnhof

4.0 star property

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Photo gallery for Novotel Wien Hauptbahnhof

Exterior
Breakfast, lunch and dinner served
Exterior
Standard Room (Family. 2 adults + 1 child) | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Canettistrasse 6, Vienna, 1100
  • Place, Swiss Garden
    ‪3 min walk‬
  • Place, Belvedere
    ‪6 min walk‬
  • Place, Botanical Garden of the University of Vienna
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (Family. 2 adults + 1 child)

Standard Room (Family. 2 adults + 1 child) | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room (Family. 2 adults + 1 child)

8.2 out of 10
Very good
(21 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

Standard Room, 1 Double Bed, Mobility Accessible | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Double Bed, Mobility Accessible

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room (Family. 2 adult + 2 children)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room (Family. 2 adult + 2 children)

8.8 out of 10
Excellent
(58 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Novotel Wien Hauptbahnhof

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking. Housekeeping is available on request.
Novotel Wien Hauptbahnhof offers 266 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Wien Hauptbahnhof's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Belvedere. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at THE FLAVE of Vienna
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the proximity to public transport and the clean guestrooms
  • 7 minutes by foot from Belvedere and a 4-minute drive from Vienna State Opera
  • Pets welcome for a fee
Novotel Wien Hauptbahnhof offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 9989 square feet (928 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at Novotel Wien Hauptbahnhof. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
THE FLAVE of Vienna – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29.90 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • THE FLAVE of Vienna

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,989 square feet of conference space

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Self-parking fee: EUR 29.90 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1007 reviews
Rating 8 - Good. 252 out of 1007 reviews
Rating 6 - Okay. 57 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

ekaterina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for 2 nights with my family and didn't like it. The location is good if you need to be by the train station, however, it is far from the city center. The room was very small, and most importantly, there was no refrigerator. I didn't even think to check prior to checking in because I don't think I ever stayed at a hotel with no refrigerator. I didn't use any of the facilities. Next time I will stay somewhere else.
Stayed 2 nights in Feb 2026

10/10 Excellent

Hamid Khayat

Stayed 4 nights in Feb 2026

10/10 Excellent

Kara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Such a kind staff! And a fabulous location. Comfortable room.
Stayed 1 night in Feb 2026

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Close to the railway station. Super breakfasts and a decent restaurant. Large bedrooms and wc/shower. Also has tea and coffee making facilities. Friendly staff. Would certainly stay here again.
The view from my room
My Bedroom
Stayed 4 nights in Feb 2026

10/10 Excellent

STEFAN MICHAEL

Stayed 3 nights in Feb 2026

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Seamless check in when we arrived after an eaely morning start travelling - The lady who dealt with our check in was warm and welcoming and made us feel at ease straight away. The room was spotless and was cleaned daily with fresh towels if required. Great size for a family of 3, would most definitely visit again. Only thing missing was they were unable to provide a bed guard for our 3 year old, he is too big for a travel cot.
Stayed 3 nights in Feb 2026

8/10 Good

LUCIEN

Liked: Cleanliness
Yes good
Stayed 1 night in Feb 2026

10/10 Excellent

Satoru

Stayed 2 nights in Jan 2026

8/10 Good

Xiaofei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okayed
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thia hotel was clean and the staff was very helpful. It is also very close to the central train station.
Stayed 2 nights in Jan 2026

8/10 Good

Juan Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Básic Roma poor Service At front desk
Stayed 1 night in Jan 2026

10/10 Excellent

Sandeep

Stayed 2 nights in Dec 2025

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Alan

The room is acceptable, but the shower head spoilt already as leaking happened when we used the shower head. A bit of disappointed as my initial thought Novotel hotel is a very good reputable hotel. Nonetheless, the price of family room is reasonable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mayank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well organized, clean room. Comfortable bed. Only missing piece is the - refrigerator.
Stayed 3 nights in Dec 2025

10/10 Excellent

Zuzana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had enough variety for gluten&lactose free. Great room area for kids next to the bar/breakfast area.
Stayed 1 night in Dec 2025

10/10 Excellent

Manivasagan

staff courteous
Stayed 3 nights in Dec 2025

10/10 Excellent

Mary C

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great! The staff was friendly and helpful…clean and well organized.
Stayed 2 nights in Dec 2025

8/10 Good

Bobby

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excellent location being stone throw to the main train station. Room is quite dark, hotel should improve on room brightness. Its quite cramped for family of 4 with sofa bed. There is no mini bar or fridge in the room, No smart TV too thus unable to access netflix or Youtube.
Stayed 3 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Second time here! Staff is excellent! Food is excellent and the location is really good!
Stayed 3 nights in Dec 2025

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room smelled freshly cleaned and sanitized when we walked in, but not overpowering. Complimentary mini bar was a surprise. Check in was quick and easy. Location was super convenient, next to the main train station (but we didn’t even notice it, noise-wise) and within walking distance for some things such as the Belvadere Museum.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es hermoso, el check-in rapido y facil. Las habitaciones espaciosas y muy comodas. Todo muy limpio. El desayuno muy bueno, con muchas opciones de comida y delicioso. El hotel esta muy cercano a la estacion central de tren lo cual lo hace muy conveniente para caminar con maletas.
Stayed 1 night in Nov 2025

8/10 Good

Ronald

Liked: Cleanliness, property conditions & facilities
Clean rooms, modern appearance
Stayed 2 nights in Dec 2025

10/10 Excellent

iulia

Liked: Cleanliness, staff & service, property conditions & facilities
Am excellent hotel close to the metro station
Stayed 4 nights in Nov 2025

10/10 Excellent

KAREN

Liked: Cleanliness
Stayed 3 nights in Nov 2025