Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

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Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Creator video - submitted by Erionne Thompson
2 bars/lounges, swim-up bar, poolside bar
Property amenity
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service

Explore the area

View in a map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Forum Beach
    ‪13 min walk‬
  • Cancun Convention Center
    ‪17 min walk‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

Luxury Junior Suite Ocean Front Diamond Club

8.6 out of 10
Excellent
(27 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(109 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(34 reviews)
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • 359 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Luxury suite sunset view

9.4 out of 10
Exceptional
(8 reviews)
  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(7 reviews)
  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury junior suite sunset view

8.8 out of 10
Excellent
(112 reviews)
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • 415 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 114 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • 170 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a health club and a sauna.
The on-site spa has 18 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes on foot from Forum Beach
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Gourmet Marché – On-site buffet restaurant.
Hunter Steakhouse – On-site steakhouse. Open daily.
Agave - Mexican Cuisine – On-site restaurant. Open daily.
Jade - Asian Cuisine – On-site restaurant. Open daily.
C/X Culinary Experience – On-site diner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Reviews

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

8.2

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1237 out of 2311 reviews
Rating 8 - Good. 503 out of 2311 reviews
Rating 6 - Okay. 289 out of 2311 reviews
Rating 4 - Poor. 127 out of 2311 reviews
Rating 2 - Terrible. 155 out of 2311 reviews

Reviews

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it self was wonderful and the location was awesome. The different areas for socializing was awesome. What I didn't like was the cost of the upgrade fees and how they were presented.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kimeka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back
Stayed 4 nights in Jun 2025

10/10 Excellent

Aaron

Stayed 1 night in Jun 2025

10/10 Excellent

Tymika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about it! Simply BEAUTIFUL ❤️ The staff were so friendly and helpful !
Stayed 3 nights in Jun 2025

10/10 Excellent

Hunter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place staff was amazing!
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

just amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Madeline Constanza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved it I told them it was my anniversary and they came in and decorated our room so cute
Stayed 4 nights in Jun 2025

10/10 Excellent

Timothy Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time all the staff were really respectful and nice
Stayed 4 nights in Jun 2025

8/10 Good

Princess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful. I enjoyed my time here and would go again only if the food options were better. This is why im giving it 4 stars instead of 5.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 7 nights in May 2025

8/10 Good

Jasmine

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Had so much fun!
Stayed 4 nights in Apr 2025

8/10 Good

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

2/10 Terrible

Katherine

Stayed 3 nights in Jun 2025

10/10 Excellent

Ashelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jon

Travelled with family
Stayed 1 night in Jun 2025

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my wife and I enjoy own stay. Most of the staffs are excellent but there are couples that wasn't. For some reason its seem like they are short staffs because there is one day they didn't clean our room, and it were around 3:30 so we have to request to have our room clean. The pool area is a little small compare other resort that we had stay. We didn't enjoy the beach because its full of seaweeds. The foods are good but need more option. They do have shown at night but its kind disorganized.
Stayed 3 nights in Jun 2025

6/10 Okay

Kamyala, Houston

Travelled with family
Liked: Cleanliness, amenities
Our butlers Sandra and Omar were amazing! All pool staff, bartenders, staff serving us were the best! The collective amenities were top notch! However the rooms felt moist, paint was peeling off the walls, the beds were super uncomfortable and hard, it had a mysk smell. I honestly believe there is mode as at nights i had allergic reaction. Ive stayed here a few years ago, they are not maintaining the room quality! Also the staff for check in were not friendly!
Stayed 4 nights in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and Resort its self were great. While missing some features that other resorts have, like a cigar shop / lounge, they make up for it with a variety of all good to great restaurants. The spa was absolutely relaxing and very enjoyable. The staff were my favorite part of the resort. Very friendly, funny, and connecting. Unfortunately the people in the resort it’s self made it very hard to enjoy and relax. A lot of ratchet and ghetto groups of people with zero care for others and no self control. My first day on our honeymoon my wife and I were flashed in the stairwell by a drunken woman struggling to fix her top. We upgraded to diamond to try and avoid the insanely sloppy and noisy people in the main pool. Mean while these same classless people were borderline screaming in every restaurant. We tried out each restaurant the resort had, and it was very hard to relax and eat with screaming conversations. I understand it’s party resort but these “adults” can’t handle their alcohol one bit. There’s a time and place for such things. If you are into the ratchet and noisy life and are very much outgoing then this place you would love. But If those people had any sort of class and social awareness then I think this resort would be a perfect mix of fun, luxury, and romantic. But unfortunately that’s not what we got and the only romantic fun we got were at the spa (which you have to pay extra) and then in our room. Our room was also very nice, large, and clean if I might add.
Stayed 5 nights in Jun 2025

2/10 Terrible

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Vernon

Services bad
Stayed 2 nights in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Maritza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, rooms were clean, restrooms were always full so I didn’t get to try any
Stayed 4 nights in Jun 2025

8/10 Good

SYLVIE JOLINE

Travelled with partner
Liked: Property conditions & facilities
We had a great time at the Royalton CHIC Cancun! The resort is beautiful, lively, and perfectly located with amazing views-especially from the rooftop pool and bar! A huge shoutout to Omar, our Diamond Club butler, who truly made our stay special. He was incredibly helpful and attentive and made everything feel personal and stress free. Upgrading to the Diamond Club-the x lusive beach area was peaceful, well-maintained, and had great service. Worth the extra cost if you are looking for a more relaxed and premium beach experience. That said, the food quality was underwhelming. While there were plenty of restaurants, we often felt rushed during meals, and the dishes didn’t live up to expectations. Also, having to pay for shaded areas at the rooftop bar was q bit disappointing given the resorts upscale branding. Overall, we loved the atmosphere and service, and we’d return for the beach, the views, and especially for staff like Omar-just hoping for an upgrade in the dining experience next time
Diamond Club upgrade room 11 th floor
View in gym
View from room
View from room deck
Stayed 7 nights in Apr 2025