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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

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Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
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Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • Lagoon view
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 303 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.0 out of 10
Wonderful
(9 reviews)
  • Lagoon view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 359 sq m
  • 3 bedrooms
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(41 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(122 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 415 sq m
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(134 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • Ocean view
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • Ocean view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Catch some rays at the beach or spend the day relaxing at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 accommodations with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a health club and a sauna.
The on-site spa has 18 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 6 minutes on foot from Chac Mool Beach
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Gourmet Marché – On-site buffet restaurant.
Hunter Steakhouse – On-site steakhouse. Open daily.
Agave - Mexican Cuisine – On-site restaurant. Open daily.
Jade - Asian Cuisine – On-site restaurant. Open daily.
C/X Culinary Experience – On-site diner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-007-006215/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1420 out of 2591 reviews
Rating 8 - Good. 553 out of 2591 reviews
Rating 6 - Okay. 328 out of 2591 reviews
Rating 4 - Poor. 132 out of 2591 reviews
Rating 2 - Terrible. 158 out of 2591 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

kaliema, port st lucie

Stayed 4 nights in Feb 2026

10/10 Excellent

Monica

Stayed 4 nights in Feb 2026

8/10 Good

Leroy

Stayed 3 nights in Feb 2026

10/10 Excellent

Lionel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful and the resort was top notch 👌
Stayed 5 nights in Feb 2026

8/10 Good

Abigail, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, but there was never enough lounges for pool area. In fact, pool area should be larger considering the number of rooms they have.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cherelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I had a wonderful stay at the Royalton Chic. The room was modern, clean and beautifully designed. Food was good, I especially enjoyed the hot wings and quesadillas at the sports bar!! Drinks were great. Foam pool party was so much fun and The beach was clean. 10/10 for us! I would definitely recommended this hotel!
Stayed 4 nights in Feb 2026

2/10 Terrible

Kevin

Stayed 6 nights in Feb 2026

10/10 Excellent

Ana, Miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff staring from the bell man front desk to every single person clean great food entertainment amazing
Stayed 3 nights in Feb 2026

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The service was not the best. There were not enough servers or bartenders and they were not very friendly. The upgrade to Diamond club was NOT worth it. We had to wake up early if we wanted to get a seat on the beach or pool. There was not a lot to do on the resort other than sit on the beach or by the pool. The food was not great. We were not a fan that all restaurants required a reservation but the time slots got filled really quickly so it was hard to get a reservation. The elevators were also extremely slow so it took forever to get around the resort.
Stayed 7 nights in Feb 2026

4/10 Poor

Bernice

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When we arrived at the hospitality appeared over the top, however, then we were directed to a marketing person. That was almost insistent on getting me to class to talk about a membership with a hotel. They were persistent. I ended attending. I expended two hours of my vacation time to hear this promotion where they wanted to sell a membership for five and 10 years at 9000 and $14,000 definitely not worth it. Empty bottles and glasses were found on the beach. It was difficult to get towel service. Their bathroom where they meet their prime members didn’t have toilet paper at one point in time at fecal matter on the floor. Their highlighted restaurants had low quality food. The steak definitely not worth it. Empty bottles and glasses were found on the beach. It was difficult to get towel service. Their bathroom where they meet their prime members didn’t have toilet paper at one point in time at fecal matter on the floor. They’re highlighted restaurants had low quality food. The steakhouse called Hunter had a sirloin that was tough to cut that I couldn’t even eat it. And it lacked flavor. There is steamed seafood restaurant was on the rooftop and it looked like a club. The presence in the vibe was very poor and the quality of food was not good. They want to be a high-end hotel and offer VIP services but have a lot of work to do. I decided I won’t even go back. There are plenty of other hotels in Mexico that have lovely people, great restaurants, and are clean.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jermaine

Stayed 2 nights in Feb 2026

8/10 Good

Lakessiah

Stayed 3 nights in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities, breakfast buffet was great. Only had dinner at the resort once, steak was meh, but the dining experience was good. Great location.
Stayed 4 nights in Feb 2026

8/10 Good

Yeslady Aneris trinidad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was really nice despite the weather. Only thing is that resort bartenders are limited with cocktails
Stayed 4 nights in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Go there! You won’t regret it!
Stayed 1 night in Feb 2026

8/10 Good

Alicia

Stayed 3 nights in Feb 2026

4/10 Poor

Bianca

Stayed 2 nights in Feb 2026

10/10 Excellent

Isaac Rene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms great Staff
Stayed 4 nights in Feb 2026

6/10 Okay

Shaneyea

Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Feb 2026

10/10 Excellent

BYRON WILLIAM

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10 out of 10 -- Food, Drinks, Staff The Royalton CHIC in Cancun is perfect zero complaints.
Stayed 3 nights in Feb 2026

10/10 Excellent

Daunte

Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was amazing, the staff, room, amenities
Stayed 4 nights in Feb 2026

2/10 Terrible

Hannah

Travelled with family
Liked: Amenities, property conditions & facilities
I got hit in the head with automatic door that caused me headaches the rest of my stay and internal bruising in my temple. The staff did not care or follow up on my complain. Additionally, I was told I can check out late no one mentioned I would get charged and they charged me despite me saying I was unaware
Stayed 4 nights in Jan 2026