6/10 Okay
Dan
Travelled with family, Travelled with group
12 Apr 2025
The staff at the resort was really the only thing that earned 5 stars.
The pools were cold but sadly they were much warmer than the jacuzzi/ hot tub.
The restaurants were closed or not taking reservations cause nothing was available, yet they were always empty
Elevators were VERY slow. Sometimes took more than 5 mins to get to your floor.
The rooms were nice. They were clean but the walls were paper thin so you heard everything going on outside.
The cafe and gift shop were not open early enough. People like to go on the excursions and they pick up as early as 6:30am so you cannot get supplies for the day or even a coffee to start your day.
I paid everything upfront yet. I still had secret charges when I got there for taxes and money to hold.
There was no mini bar in the rooms, which is usually in every resort that is all inclusive. And you usually get top shelf liquor, not stuff that no one’s ever heard of.
The friends I went with got the diamond club, which basically gives you nothing
It took over two hours to be able to check in my room late. I had to keep coming back.
Dan
Stayed 5 nights in Apr 2025