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Villa Palmeras

3.5 star property
VIP Access

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Photo gallery for Villa Palmeras

Interior
Junior Studio Suite | Free wired Internet
Breakfast meal
Porch
Junior Studio Suite | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Moon Palace Golf Club
    ‪17 min drive‬
  • Delfines Beach
    ‪19 min drive‬
  • Iberostar Cancun Golf Course
    ‪21 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Studio Suite

Junior Studio Suite | Free wired Internet

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Family Room

Family Room | Free wired Internet

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room

Superior Room | Free wired Internet

Superior Room

9.4 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Free wired Internet

Standard Room

8.4 out of 10
Very good
(22 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard double room

Standard double room | Free wired Internet

Standard double room

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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Reception

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  • Breakfast included
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includes taxes & fees
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About this property

Villa Palmeras

Hotel in Cancun with outdoor pool and restaurant
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room and a garden are on-site.
Villa Palmeras offers 17 air-conditioned accommodations, with free toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Villa Palmeras. During your stay, you'll be close to Riviera Cancun Golf Resort. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a virtual front desk
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from Moon Palace Golf Club and 10 minutes from Xoximilco
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and an arcade/games room are also featured at Villa Palmeras. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Villa Palmeras has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 9 PM

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Villa Palmeras Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1005 reviews
Rating 8 - Good. 221 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was nice and clean, and comfortable beds i wud stay again.
Stayed 1 night in Jun 2025

8/10 Good

david, Palm Desert

Stayed 5 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ADRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

leonardo

Stayed 1 night in May 2025

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall good place with restaurant and pool !
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The pool was not in good condition to use
Stayed 1 night in May 2025

2/10 Terrible

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

reyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place and clean
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was very tight.
Stayed 1 night in May 2025

10/10 Excellent

Blanche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Khalil

Liked: Cleanliness, property conditions & facilities
Property is well maintained. Instructions to reach and find the way in were very clear. There's also a mini restaurant inside. I will just caution that the safest way to reach this property is to take a taxi that drops you at the entrance.
Stayed 1 night in May 2025

10/10 Excellent

Sahiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a night near the airport. Food is delicious!
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is quit nice, but we had trouble locating it on google maps, maybe direccions from the hotel will help
Stayed 1 night in May 2025

2/10 Terrible

Chelsea

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The lobby is very pretty. But there is no staff that works there which makes it difficult to navigate because the directions are not clear. As they told me I was on the first floor but I was not. And I had to search around for me on the second floor. Where I had to drag my luggage up the stairs because there was no elevator . The locks on the doors are very complicated to get into . And the entire place looks run down and like no one actually stays there . Rooms are limited as well. No fridge no microwave felt like a hospital stay .
Stayed 1 night in May 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, quiet and very affordable. I did not like that Everything was automated and there was not a lot of staff.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We opted for room 7 and I wouldn’t stay anywhere else. It’s on the second floor and is in a circle pplop out with a view of the oool and full windows of natural light. The bed is the showcase. A poster bed on a pedestal with flowing surrounding curtains. Loved it. Important to note this hotel has no elevator and is a virtually staff free hotel. You’ll get a code to enter, save it as it’s the same code for door to the suite. No staff on site till breakfast. Breakfast starts 730 and was good. Started the morning treading in the pool and ended in the hammock. Will note this location and repeat.
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent value for your money and great service
Stayed 1 night in May 2025

4/10 Poor

osvaldo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Limited staff to support guess request
Stayed 1 night in Apr 2025

10/10 Excellent

Areli

Liked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Rene

Stayed 1 night in Apr 2025

6/10 Okay

Eddie, East Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness
Stayed 1 night in Apr 2025

6/10 Okay

Tammy, Capistrano Beach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was not so easy to get into, thank God a guest walked out and helped us. We were not there long enough to give a more detailed review but it kind of of felt like a hostel or a bed and breakfast. However, the price was amazing and close to the airport.
Stayed 1 night in Apr 2025