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Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Lobby
1 bedroom, premium bedding, desk, blackout curtains
Bar (on property)
Lobby sitting area
1 bedroom, premium bedding, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Place, Charlotte Regional Farmers Market
    ‪17 min walk‬
  • Place, Billy Graham Library
    ‪18 min walk‬
  • Place, Renaissance Park
    ‪19 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for King Bed

1 bedroom, premium bedding, desk, blackout curtains

King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 2 Double Beds

  • Sleeps 6
  • Free Wi-Fi

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(74 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed (Specialty)

7.0 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Double Beds (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.4 out of 10
Very good
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Specialty)

Living area | 42-inch LED TV with cable channels, TV, streaming services

Room, 1 King Bed (Specialty)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 1 King Bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Double Beds (Specialty)

  • Sleeps 6
  • Free Wi-Fi

Similar properties

Reception
Wingate by Wyndham Charlotte Airport I-85/I-485
Charlotte
  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 3,120 reviews
The price is €93
includes taxes & fees
31 May - 1 Jun
Wingate by Wyndham Charlotte Airport I-85/I-485

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 8 minutes by car from Bank of America Stadium and 8 minutes from Charlotte Convention Center
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features a 24-hour fitness centre, concierge services, and a corner/local shop. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 12 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola

Hyatt Place Airport/Tyvola Hotel

Hyatt Place Airport/Tyvola Hotel Charlotte Rd

Hyatt Place Charlotte Airport/Tyvola Rd

Hyatt Place Charlotte Airport/Tyvola Rd Hotel

Hyatt Place Airport/Tyvola Rd Hotel

Hyatt Place Airport/Tyvola Rd

Hyatt Place Charlotte Airport/Tyvola Rd

Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel

Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 597 out of 1083 reviews
Rating 8 - Good. 210 out of 1083 reviews
Rating 6 - Okay. 154 out of 1083 reviews
Rating 4 - Poor. 50 out of 1083 reviews
Rating 2 - Terrible. 72 out of 1083 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ronnie

Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Kayla

Stayed 2 nights in Feb 2026

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities
Very clean and spacious. The staff was very accommodating too. Great value!
Stayed 1 night in Feb 2026

10/10 Excellent

Michael, Mullins

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and welcoming and the amenities like the breakfast was exceptional.
Stayed 3 nights in Feb 2026

10/10 Excellent

Mike

Stayed 1 night in Feb 2026

10/10 Excellent

Lauranda

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room
Stayed 2 nights in Feb 2026

6/10 Okay

Glenn, Minerva

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Be prepared for your “superior” room to have a view of an interior stucco hallway wall. Room was fairly nice but is a box with no view. Access to all rooms seemed to require a walk through a parking garage. The elevator was out in our assigned building. We later learned upon our ride back to the airport, another couple complained about the broken elevator and received a free upgrade to an upgraded room with a kitchenette, balcony and pool view. I’m old with 2 large suitcases, so a proactive upgrade would have made me a fan for life (as I don’t tend to complain much). Free hourly shuttle service is nice, but there needs to be more than one shuttle running as they filled up frequently. Need more pool lounge chairs too.
Stayed 1 night in Feb 2026

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Aundra

Stayed 1 night in Jan 2026

8/10 Good

Roy

Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Stayed 2 nights in Jan 2026

10/10 Excellent

Libby

Stayed 1 night in Jan 2026

10/10 Excellent

goldie

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Royce

Stayed 2 nights in Jan 2026

6/10 Okay

Gregg

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There were several issues when I arrived but the staff handled them sufficiently and had positives attitudes thanks
Stayed 2 nights in Jan 2026

8/10 Good

Bernadette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was excellent. Check-in/out was perfect.
Stayed 1 night in Jan 2026

4/10 Poor

Austyn

Stayed 1 night in Jan 2026

8/10 Good

Bruno

Liked: Cleanliness, staff & service, amenities
Room is very spacious.
Stayed 1 night in Jan 2026

8/10 Good

Michael Waterbury

Stayed 1 night in Jan 2026

6/10 Okay

Shari

Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Stayed 2 nights in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
All was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Room was clean staff was friendly.
Stayed 1 night in Jan 2026

2/10 Terrible

Brian

Disliked: Cleanliness
This was a terrible experience in attempting to stay at Hyatt Place. I originally booked my reservation around 6pm after my flight was canceled. I received my confirmation email with notes to call for shuttle pick up once I made it to baggage claim. I had my bags so to head that way and call. The first time I called made it to the automated system asking what I was calling about to better serve me. I tried to bypass the automated and wanted to speak with a representative to have the shuttle sent for pick up. It placed me on hold. I was on hold for 2 minutes before the phone call was ended, not by my doing. I called back did the same thing and the phone call was ended again while waiting on hold. I attempted to call numerous times and the line appeared to have been disconnected. So I appended to chat the property through the Expedia app. I sent 3 messages in the span of an hour with no responses. I the went to the hotels website and attempted to chat with a live representative however they were unable to send the shuttle service. They provided me with an email address to contact the property directly. I sent and email letting the property know I was at the airport waiting for shuttle pickup and I have tried to contact them multiple times with no success. A day later still no response. After all this happening I decided to not stay at this hotel. They would not response to me or even answer any calls. Very disappointing service and experience.
Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great proximity to restaurants, Spectrum Center, and shopping. Great rooftop bar. My only complaints was housekeeping never cleaned the room. After the third day I reported it to the front desk and the room still didn't get cleaned.
Stayed 1 night in Jan 2026