Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Premium bedding, desk, blackout curtains, iron/ironing board
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    ‪18 min walk‬
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Double Beds

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel in Charlotte with free breakfast and free airport shuttle
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 8 minutes by car from Bank of America Stadium and 9 minutes from Spectrum Center
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features a 24-hour fitness centre, concierge services, and laundry facilities. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1008 reviews
Rating 8 - Good. 194 out of 1008 reviews
Rating 6 - Okay. 140 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 74 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

sandra

Travelled with partner
Liked: Staff & service
Old property breakfast was excellant staff were really nice ... No late dining options
Stayed 1 night in Mar 2025

10/10 Excellent

Ramsey

Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Great breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 2 nights in Feb 2025

8/10 Good

debby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like to stay at a Hyatt Place when it’s a one night event. This hotel is great, close to the airport and shuttle is on time . The restaurant wasn’t open except for the bar and they whipped up some French fries for us because we got in Late . The Breakfast was good .
Stayed 1 night in Feb 2025

10/10 Excellent

MARY, Miami beach

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Stayed 1 night in Feb 2025

2/10 Terrible

Henry

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Patricia

Liked: Cleanliness
Room and bathroom was clean but old and worn looking.
Stayed 1 night in Feb 2025

4/10 Poor

Michelle

Business traveller
Disliked: Cleanliness, staff & service

Pick another place don’t stay here

You heard a compactor run all night loud crashing and banging. When I asked to change the room the front desk person gave me an attitude. The elevator button was broken smashed on 3rd floor, and the rooms smelt musty:
Stayed 1 night in Feb 2025

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’m not sure how this hotel gets such good reviews. Our room was beyond dated, which would have been fine had it been properly cleaned. We found dead bug on the ceiling and our headboard had all these drip stains on it and I’m hoping it was cleaning product that wasn’t properly wiped down. The bathroom was also in poor condition with mold in certain spots. Breakfast starts at 6 am and somehow there was no coffee at 6:10 am. The breakfast was decent enough, though. The staff were very friendly and helpful, particularly the assistant manager who helped check us in early. There are better hotels for a quick stay before a flight.
Stayed 1 night in Feb 2025

10/10 Excellent

picahjo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

RICHARD

T
Stayed 2 nights in Feb 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, room comfort

Good rooms, ok hotel for short stay

Only one lift working. Shuttle very small so not able to use at the time tgat suited. Breakfast just ok. Room was very spacious and good so thats the real positive at hotel. Staff good
Stayed 1 night in Feb 2025

10/10 Excellent

Haibing

Liked: Cleanliness, staff & service, property conditions & facilities
The bed is comfortable, we had everything we needed. Breakfast is plus!
Stayed 2 nights in Feb 2025

8/10 Good

Sharain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Jada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i didn’t like was the bathroom. Other than that really liked the hotel
Stayed 1 night in Jan 2025

8/10 Good

LaShanda

Travelled with family
Liked: Staff & service, room comfort

Courteous Staff

The hotel is in need of renovations. The room had an rotten smell that they tried to alleviate with an air purifier due to them supposedly having no other rooms available.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Manisha

Stayed 1 night in Jan 2025

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

ALEX

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and great for families

The hotel is clean and well managed. We had zero issues. There were adequate supplies and the rooms were comfortable and clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Stayed 1 night in Dec 2024