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Sheraton Grand London Park Lane

Property class: 5 and above

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Photo gallery for Sheraton Grand London Park Lane

Cocktail bar
Creator video - submitted by Jesyka Harris
Meeting facility
Cocktail bar
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Piccadilly, London, England, W1J 7BX
  • Place, Piccadilly
    ‪1 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Buckingham Palace
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪64 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

7.0 out of 10
Good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room | 32-inch plasma TV with digital channels, TV, pay films

Club Suite, 1 Bedroom

  • Park view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 1 Queen Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Suite, 1 King Bed

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Park View

32-inch plasma TV with digital channels, TV, pay films

Grand Suite, 1 Bedroom, Park View

8.0 out of 10
Very good
(1 review)
  • Park view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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About this property

Sheraton Grand London Park Lane

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre. Housekeeping is available on request.
Sheraton Grand London Park Lane offers 305 air-conditioned accommodations with minibars and a safe. 32-inch plasma televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand London Park Lane. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Piccadilly and 6 minutes on foot from Hyde Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand London Park Lane. For a fee, parking is available.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercante Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.
The Palm Court Restaurant – On-site restaurant. Open daily.
Smith & Whistle Bar – On-site cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercante Restaurant
  • Smith & Whistle Bar
  • The Palm Court Restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 50 per day
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel London Park
Hotel London Park Lane
London Park Hotel
London Park Lane
London Park Lane Hotel
Park Lane Hotel London
Park Lane London
Park Lane Hotel
Sheraton Lane Hotel
Sheraton London Park Lane
Sheraton Lane
London Sheraton
Park Lane Sheraton
Sheraton London Park Lane Hotel England
Sheraton Hotel London
Sheraton London Park Lane
Sheraton Grand London Park Lane Hotel
Sheraton Grand London Park Lane London
Sheraton Grand London Park Lane Hotel London

Sheraton Grand London Park Lane Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 529 reviews
Rating 8 - Good. 141 out of 529 reviews
Rating 6 - Okay. 52 out of 529 reviews
Rating 4 - Poor. 34 out of 529 reviews
Rating 2 - Terrible. 13 out of 529 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Arvind

Stayed 2 nights in Dec 2025

10/10 Excellent

U

Stayed 4 nights in Dec 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities
Great location Lovely and clean Super friendly and helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Stayed 4 nights in Dec 2025

10/10 Excellent

AMIT

Stayed 1 night in Nov 2025

10/10 Excellent

Seher

Stayed 2 nights in Dec 2025

4/10 Poor

SANJIT

Stayed 1 night in Dec 2025

10/10 Excellent

David

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 4 nights in Nov 2025

8/10 Good

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lavatories at the bad room don’t work properly
Stayed 2 nights in Oct 2025

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 4 nights in Sep 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, the shower was amazing, room was well appointed and spacious.
Stayed 1 night in Oct 2025

10/10 Excellent

JOEL

Stayed 4 nights in Oct 2025

2/10 Terrible

Nupur, Glenview

Disliked: Cleanliness, staff & service
Staff was extremely unhelpful even though we have Lifetime executive platinum status with Marriott
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Greg

Liked: Staff & service
Nice club. Excellent location for walking to many sites. Quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Elizabeth, Chicago

Stayed 2 nights in Sep 2025

6/10 Okay

Henry

Liked: Cleanliness, staff & service
Just not worth the price. We also found a $25 random charge after returning home. I suspect the bell man tripped the fridge sensor when showing us the room, which is annoying. The toilet was broken. The bed was soft and moved. No smart TV. Shower was nice and the gym was nice. Also had a really nice Deco inspired bar area, which was great. Honestly for $750 a night just pay the extra $150 and stay at the four seasons.
Stayed 1 night in Sep 2025

10/10 Excellent

Rajinder

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My family stayed at the hotel for 4 nights. We were very pleased with the quality of the place and service. The food was excellent and rooms were large and clean and well equipped. We will stay here again. Very conveniently located.
Stayed 4 nights in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Buckinham palace and getting around town. The property was pretty and the history was amazing to see
Stayed 5 nights in Mar 2025

8/10 Good

Gary, Mount Pleasant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A more than decent hotel in a great location
Stayed 3 nights in Jul 2025

8/10 Good

ALEXANDRA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall this hotel was brilliant and is an extremely luxurious place to stay. However we had some hiccups which dampened our overall experience. We confirmed twice ahead of our arrival, and again on check in, that we were travelling with children, yet their beds weren’t even in the room, let alone set up, when we checked in. Not having this caused some issues for us given it was later in the evening and we had travelled a way to get there. We found the concierge and housekeeping staff brilliant, responsive, and helpful. They should be commended on their work. We had access to the lounge, for food, which was ok. Most times far too busy to get a seat and there wasn’t enough clean cutlery on several occasions. However we still enjoyed our time at the Sheraton and would return!
Stayed 5 nights in Jun 2025

6/10 Okay

Hassan

Business traveller
Liked: Cleanliness
The hotel has good location near the park. However the room was not worth the price. It was very small and basic
Stayed 10 nights in Jun 2025

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