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Only YOU Hotel Atocha

4.0 star property
VIP Access

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Photo gallery for Only YOU Hotel Atocha

Reception
1 bedroom, memory-foam beds, in-room safe, desk
Daily buffet breakfast (EUR 25 per person)
Gym
43-inch flat-screen TV with satellite channels, TV, pay films

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
Paseo Infanta Isabel 13, Atocha, Madrid, 28014
  • El Retiro Park
    ‪11 min walk‬
  • Prado Museum
    ‪11 min walk‬
  • Gran Via
    ‪20 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Double Room Single Use

1 bedroom, memory-foam beds, in-room safe, desk

Premium Double Room Single Use

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

1 bedroom, memory-foam beds, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Single Use

1 bedroom, memory-foam beds, in-room safe, desk

Junior Suite, Single Use

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite

1 bedroom, memory-foam beds, in-room safe, desk

Superior Suite

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, memory-foam beds, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(62 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

1 bedroom, memory-foam beds, in-room safe, desk

Deluxe Double Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

1 bedroom, memory-foam beds, in-room safe, desk

Premium Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, memory-foam beds, in-room safe, desk

Deluxe Double Room Single Use

9.6 out of 10
Exceptional
(11 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room Balcony, Single Use

1 bedroom, memory-foam beds, in-room safe, desk

Deluxe Double Room Balcony, Single Use

  • Sleeps 1
  • 1 Queen Bed

View all photos for Small Double Room

1 bedroom, memory-foam beds, in-room safe, desk

Small Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room, Single Use

1 bedroom, memory-foam beds, in-room safe, desk

Small Double Room, Single Use

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Double Room Single Use, Balcony

1 bedroom, memory-foam beds, in-room safe, desk

Premium Double Room Single Use, Balcony

  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room, Balcony

1 bedroom, memory-foam beds, in-room safe, desk

Premium Double Room, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Single Use

1 bedroom, memory-foam beds, in-room safe, desk

Superior Suite, Single Use

  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

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About this property

Only YOU Hotel Atocha

Hotel with a rooftop terrace, a short walk to Museo Nacional Centro de Arte Reina Sofía
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and self parking.
Only YOU Hotel Atocha offers 206 air-conditioned accommodations with laptop-compatible safes and complimentary bathrobes. Beds feature memory foam mattresses. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the sightseeing around Only YOU Hotel Atocha. During your stay, you're just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Within a 15-minute walk of Prado Museum and El Retiro Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Only YOU Hotel Atocha. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
On-site venue – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 29 per day
  • Pet fee: EUR 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

YOU Hotel Atocha Madrid
YOU Hotel Atocha
YOU Atocha Madrid
Only YOU Hotel Atocha Hotel
Only YOU Hotel Atocha Madrid
Only YOU Hotel Atocha Hotel Madrid

Only YOU Hotel Atocha Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1006 reviews
Rating 8 - Good. 141 out of 1006 reviews
Rating 6 - Okay. 41 out of 1006 reviews
Rating 4 - Poor. 9 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly and professional staff! Would totally book here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great staff Nice central location and brilliant view from roof top bar Beds extremely comfortable but sleep useless without using earplugs as the traffic and noise in Madrid is the worst I’ve ever experienced in the world !
Stayed 3 nights in Mar 2025

10/10 Excellent

Miss

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, great service

We both likes this hotel, the service was great, all the staff we interacted was very friendly and professional. Room nice, big shower, nice bed and a small minibar. Restaurant and gym all clean and fresh. The location was perfect for our needs. 5 min walk to park, 10 min walk to Prado and train station just across road (which was perfect for our day trip to Toledo) The rooftop bar was also really nice with a great view of Madrid. Only two cons, bed good but a bit soft for my liking. And lots of construction work outside (not the hotels fault though)
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property! Very accommodating and near trains to get you where you need to go! Breakfast was really good. Almond milk was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jarrod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here 4 times in the past 8 months. Absolutely love everything about it. Staff, location, rooms, amenities all top class. Thanks to the staff for late check out and room upgrade. I will be back again and again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dani

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. And very convenient for travelers who need to get to a Atocha station, just across the street.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Exceptional service and they arranged for a taxi to transport us to the airport and even took our bags to the ride with no expectation of a tip just courtesy
Stayed 1 night in Mar 2025

10/10 Excellent

Neal

Stayed 2 nights in Mar 2025

8/10 Good

Uri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
extreme attention to details in regards to service. superb location and excellent breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Diana, san angelo

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Avishag

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great service, breakfast. Well maintained. Very good location.
Stayed 5 nights in Mar 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very conveniently located across from Puerta de Atocha train station. However, area is very congested and noisy. Staff was EXCELLENT and caring. Would surely stay there again in the future. Nicolas, Mercedes, Elena, Jorge were amazing. As well as the housekeeping staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel. Very convenient to the train and bus systems and the staff was impeccable
Stayed 2 nights in Mar 2025

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel, it was very comfy with great bathroom lighting. The bed was a dream every night and we loved it. I loved that we could walk up and down the stairs so easily to get to the lobby. The breakfast on the rooftop was fabulous too. Many food options to select from, good latte's and an awesome view over looking Atocha train station. The location was great, we could walk to Retiro Park and restaurants for a late night bite. It was also very easy to grab a taxi into town for an affordable price. I actually had money leftover from this trip. I enjoyed how busy the hotel was with places to eat inside the restaurant. Offering lemon water at the front desk was a great way to stay hydrated in our room. The staff was kind and helpful. I will return to Madrid and when I do 'Only You Hotel' will be my hotel of choice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Stayed 1 night in Mar 2025

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not really worth it, great location though

I contacted the hotel prior to our stay and was told we were more than welcomed to check in early due to our plane landing early. Once we came to check in, we were turned away and told to wait 2 half hours, luckily they held our bags. I understand if we weren’t allowed to check in early, my problem is being told we were allowed and being turned away immediately walking in. If we were told it wouldn’t be possible, we would have made other plans. As for the service, if you don’t speak Spanish you will not be met with a warm welcome. I greeted in English (my fault) and they immediately turned to my spouse and greeted him in Spanish (we are fluent in both English and Spanish) I started speaking in Spanish and was still ignored..even though the reservation were made under my name. The room itself was nice and clean, and everything needed for a stay. I enjoyed the vanity area of the room until I noticed that a broken part of the table was cracked and fixed with putty and paint..not a big deal until my shirt was stained. I understand they need to fix damages, and don’t mind living with them, but a warning would have been great. I didn’t feel comfortable letting the front desk aware of my experience because of the prior interactions. I now have a ruined shirt. Over all, it’s a beautiful hotel, located in a great part of Madrid. I wish the front desk service matched the aesthetic. We loved the location and will be back, but not to this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was so close to the Prado Museum and the Real Jardin Botanico. Did not like the construction but hotel has no control over that.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel great but on a large noisy roundabout with roadworks.
Stayed 1 night in Mar 2025

6/10 Okay

Mickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So noisy. Stay out till the roads' fixing is complete.
Stayed 2 nights in Mar 2025