I have never left a review in my life, but here we go– before we arrived, we called and asked if we could check in our bags early, leave, and come back and they said we could. when we arrived he told us we could just leave them out in the lobby… the dirty, unkept lobby. we reluctantly left our luggage with them, because what else were we supposed to do?
5hrs later, at check-in, our bags were still left alone, which is good, but we were surprised by a cash deposit of $100 because we booked through expedia (which we were worried about whether or not we’d be getting it back). when we went to our room, it was filthy. dirt, red candle wax and other stains all over the floor. the bathroom was almost entirely unkept; dirty sink, counter stains, and dirty tub.
my wife kindly went downstairs and requested our room get cleaned once more, but they just gave us another room key instead.
i went to inspect the new room while my wife started gathering our things to move. when i came back, the cleaning staff, clearly pissed off, was already in the room cleaning before we could even get our things. as we watched them clean the room, (this is where it gets rough y’all) they: moped with a totally dry mop, “swept” without a dustpan, just moving it all around, then sprayed lysol and left. okay? needless to say we figure out why our rooms were as gross as they were.
in terms of location, it’s pretty rough. it’s a 15min walk to the nearest subway, and the walk itself is pretty sketch.