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Universal's Hard Rock Hotel

4.0 star property

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Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock
Exterior
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Lobby lounge, pool views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
5800 Universal Blvd, Orlando, FL, 32819
  • Universal Studios Florida
    ‪8 min walk‬
  • Universal CityWalk
    ‪8 min walk‬
  • Universal’s Islands of Adventure
    ‪12 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

  • 74 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Outdoor pool, pool cabanas (surcharge), pool umbrellas

Universal’s Loews Royal Pacific Resort

  • Pool
  • Pet-friendly
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, (1614)
The price is €757
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Universal’s Loews Royal Pacific Resort

About this property

Universal's Hard Rock Hotel

Family-friendly hotel with 3 restaurants and fitness centre
3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Universal's Hard Rock Hotel offers 650 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a waterslide, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Universal's Hard Rock Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Universal Orlando Resort. Enjoy features like free WiFi in public areas and a free theme park shuttle, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine with pool views at The Kitchen, one of the property's 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the location
  • Within a 15-minute walk of Universal CityWalk and Universal Studios Florida
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Universal's Hard Rock Hotel, you'll find an outdoor pool, a waterslide, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Early theme park entry, express theme park tickets, and a vending machine are also featured at the family-friendly Universal's Hard Rock Hotel. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Kitchen – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The Palm – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Velvet Bar – Overlooking the pool, this lobby lounge specialises in Regional cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Beachclub – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Emack and Bolios – This restaurant specialises in American cuisine and serves breakfast and light fare. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • beachclub
  • Emack and Bolios
  • The Kitchen
  • The Palm
  • Velvet Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 20 for children
  • Self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1004 reviews
Rating 8 - Good. 163 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt welcome from the minute we walked through the door, the VIP Service team are amazing and went the extra mile for our daughter’s 10 birthday. Highly recommended and worth the extra cost for the express passes and walking distance to the main 2 parks we visited.
Stayed 12 nights in Feb 2025

2/10 Terrible

Vitor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Arrived at 20:30 with my wife and baby, only then they let us know that They where having renovations on the floor below, and that everyday there was gona be a lot of really laud noises, and also no running water from 9 am to 17:00pm , they only let us know that when checking in, absurd when paying a 700 dollar daily, the least they should offer is a good discount, or let us know in advance about this trouble ,also i asked for a baby crib that wasnt there when i arrived, and it took then more than a hour to bring one, it was 22:00 pm, and my baby was sleeping, overall woulf never stay there again, people on the front desk difnt seem to care about any of this, just keept their smug faces and smiles, thats why Disney thrives every year, there is no competition!! Not even close
Stayed 6 nights in Feb 2025

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Aubrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, staff was so kind and helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Jess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Delcy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing location but really expensive
Stayed 1 night in Feb 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Zachary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall solid hotel pick for universal.
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Stayed 3 nights in Feb 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and reaches out to see if there is anything you need. So convenient for a Universal Studios trip. Literally a 3 minute walk from outside the door to security at CityWalk.
Stayed 8 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara-Jane

Stayed 3 nights in Jan 2025

10/10 Excellent

Jose Vicente, Lima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel!!
Stayed 4 nights in Jan 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for a family with Tweens. They loved the water slide and swim up movie!
Stayed 1 night in Feb 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Vlad

Stayed 1 night in Jan 2025

6/10 Okay

Stuart

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Brian

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaelah

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

John

Travelled with family
Disliked: Property conditions & facilities

Big Dissapointment.

Overpriced and overated and outdated.We were thinking it would be the highlight of our 4 hotel stays but apart from location, express passes and water taxis i do not rate this hotel.The bathroom door kept sticking the hinges squealed the skirtings were all marked and the desk chair was a disgrace.
Stayed 2 nights in Jan 2025