Akasaka Excel Hotel Tokyu

4.5 star property

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Photo gallery for Akasaka Excel Hotel Tokyu

Exterior
Building design
Premier Twin Room, Non Smoking | Premium bedding, down duvets, blackout curtains, soundproofing
Premier Twin Room, Non Smoking | Bathroom | Free toiletries, hair dryer, slippers, bidet
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
2-14-3 Nagata-cho, Chiyoda-ku, Tokyo, Tokyo-to, 100-0014
  • Place, Hotel New Otani Tokyo
    ‪5 min walk‬
  • Place, Tokyo Imperial Palace
    ‪15 min walk‬
  • Place, Tokyo Midtown
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

Standard Single Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Triple Room, Non Smoking (Room For 3 guests)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room, 1 Queen Bed, Shower Only, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Akasaka Excel Hotel Tokyu

This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking.
Akasaka Excel Hotel Tokyu offers 487 air-conditioned accommodations with free newspapers and complimentary bottles of water. Beds feature down duvets and premium bedding. 32-inch LED televisions come with digital channels and pay-per-view films.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
During your stay at Akasaka Excel Hotel Tokyu, you'll be within walking distance of Tokyo Imperial Palace. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Tower
Akasaka Excel Hotel Tokyu offers its guests a sauna and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 474 square feet (44 square metres) and includes conference space. The luxury Akasaka Excel Hotel Tokyu also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Akasaka Excel Hotel Tokyu has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 474 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 14 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Akasaka Excel Hotel Tokyu
Akasaka Excel Tokyu
Akasaka Excel Tokyu Hotel
Akasaka Hotel Excel Tokyu
Akasaka Hotel Tokyu
Akasaka Tokyu
Akasaka Tokyu Hotel Excel
Excel Hotel Tokyu
Excel Tokyu Akasaka
Hotel Excel Akasaka
Akasaka Excel Chiyoda
Akasaka Excel Hotel Tokyu Tokyo, Japan
Akasaka Excel Tokyu Tokyo
Akasaka Excel Hotel Tokyu Hotel
Akasaka Excel Hotel Tokyu Tokyo
Akasaka Excel Hotel Tokyu Hotel Tokyo

Akasaka Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay. Convenient to transportation and restaurants.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Edvina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful.
Verified

10/10 Excellent

Yeung Shan

Liked: Cleanliness
Great location. Very nice bathroom for a Japanese hotel
Stayed 6 nights in Nov 2022
Verified

10/10 Excellent

Josel

Liked: Cleanliness, staff & service, amenities
Clean and conveniently located. Staff are very friendly and accommodating.
Stayed 6 nights in Jan 2023
Verified

8/10 Good

chikau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is economical hotel it is good enough for me
Stayed 14 nights in Oct 2022
Verified

10/10 Excellent

Miu Yee

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is convenient. Room is comfortable
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

Koji

Disliked: Property conditions & facilities, room comfort

Very convenient place

Very convenient place and price was amazingly cheap, but the facility is a little old.
Stayed 7 nights in Mar 2022
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and cost efficient.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Seongah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind and helpful. The room was small. Other than that, everything was wondeful. The location is perfect.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Jarryd

Liked: Staff & service, amenities, property conditions & facilities
Great location, bathroom and room could be cleaned a little better, quite dusty and bathrooms need a deep clean around taps and showers etc. but overall good stay
Verified

10/10 Excellent

Upendra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel, walkable to access many restaurants and night life. A subway station right in front of it. Quite and very clean rooms at all times. Wish it had a more stable Wi-Fi, as it drops considerably. In overall, will stay again and is very suitable for Biz travelers.
Stayed 6 nights in Jun 2022
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at akasaka Excel Hotel tokyu. And it won't be my last. Great service
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Cecilia Yuen Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in akasaka excel hotel for over 6 times whenever we go to Tokyo. So sad it will close down on 31 aug. We will surely miss the convenient location and great service and my usual room 743!!!
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Room spotless, bed comfy and firm. Park-facing side nice and quiet. Parking ¥1500 with in/out hard to beat in area. Check-out extended to 13:00 for Comfort Members. Excellent value.
Stayed 1 night in Sep 2022
Verified

8/10 Good

MIchie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. The shower was great! Not enough place for putting clothes.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location across from Akasaka station! I thought checkout would be 11am but I was pleasantly surprised when they said 1pm! Also enjoyed the shower with multiple shower heads and great water pressure. Only thing to note is the bathroom has two steps so be careful!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a delayed flight and we can only travel the next day, from our original flight date. We appreciate the staff was very responsive and always being helpful to Carter for our requests. We appreciate the service of the hotel, and we have to give a note that they are very excellent. Thank you very much
Verified

10/10 Excellent

hayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing especially.
Verified

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, amenities
The bathroom was smelly when I arrived the first day and it was impossible to clean so I have asked the hotel staff (Ms Sato was very helpful) to inform house keeping to clean well the next day. The drink voucher was not given to me in the beginning and I have to ask for it - it is just for coffee or tea, not for a real drink ! In general, the hotel is very comfortable and safe. It is very well located and convenient.
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

hayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing especially
Stayed 2 nights in Jan 2023
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
problems with their restaurant for dinner and problems with credit cards machines
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Mr C J S

Liked: Cleanliness, staff & service

Average hotel

Rooms are very noisy - single glazed windows meant you heard everything on the street. Still a lot of needless paranoia around COVID including use of environmentally unfriendly gloves for breakfast which are little value apart from wasting plastic and which will end up on a landfill somewhere. Japan eased rules surrounding masks but we were still obliged to wear them for breakfast.
Stayed 8 nights in Mar 2023
Verified

2/10 Terrible

Ivan

Disliked: Staff & service
Aircon broken They gave me an electric fan