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Candeo Hotels Tokyo Roppongi

3.5 star property

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Photo gallery for Candeo Hotels Tokyo Roppongi

Sauna
Exterior
Sauna
Daily buffet breakfast (JPY 2200 per person)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
6-7-11 Roppongi, Minato-ku, Tokyo, 106-0032
  • Place, Roppongi Hills
    ‪3 min walk‬
  • Place, Tokyo Midtown
    ‪3 min walk‬
  • Place, Tokyo Tower
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Executive Twin Room with Sofa Bed, Non Smoking

Premium bedding, down duvets

Executive Twin Room with Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room with Sofa Bed, Tokyo Tower View, Non Smoking

Premium bedding, down duvets

Executive Twin Room with Sofa Bed, Tokyo Tower View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Run of the House, Non Smoking

  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Executive Twin Room,Tokyo tower view, Non Smoking

Premium bedding, down duvets

Executive Twin Room,Tokyo tower view, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Queen Room Non Smoking

Premium bedding, down duvets

Executive Queen Room Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive King Room, Tokyo Tower View, Non Smoking

Premium bedding, down duvets

Executive King Room, Tokyo Tower View, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down duvets

Executive Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive King Room, Non Smoking

Premium bedding, down duvets

Executive King Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room with Terrace, Non Smoking (4th Floor)

Premium bedding, down duvets

Queen Room with Terrace, Non Smoking (4th Floor)

8.4 out of 10
Very good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room Non Smoking (1 Person)

Premium bedding, down duvets

Executive Queen Room Non Smoking (1 Person)

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

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About this property

Candeo Hotels Tokyo Roppongi

Hotel with a full-service spa, a short walk to Roppongi Hills
This hotel features a full-service spa, a restaurant and spa services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and multilingual staff assistance.
Candeo Hotels Tokyo Roppongi offers 149 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Candeo Hotels Tokyo Roppongi. During your stay, you're just a quick walk from Roppongi Hills. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include multilingual staff, a lift and a vending machine
  • Just a 3-minute walk from Roppongi Hills and 4 minutes on foot from Tokyo Midtown
There's a restaurant on site. WiFi is free in public spaces. Candeo Hotels Tokyo Roppongi offers its guests a full-service spa. Spa services, a vending machine, and multilingual staff are also featured at Candeo Hotels Tokyo Roppongi.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Candeo Hotels Tokyo Roppongi has a restaurant on site.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Tokyo Roppongi Hotel
Candeo Hotels Hotel
Candeo Hotels
Candeo Hotels Tokyo Roppongi Hotel
Candeo Hotels Tokyo Roppongi Tokyo
Candeo Hotels Tokyo Roppongi Hotel Tokyo

Candeo Hotels Tokyo Roppongi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1008 reviews
Rating 8 - Good. 321 out of 1008 reviews
Rating 6 - Okay. 70 out of 1008 reviews
Rating 4 - Poor. 27 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 3 nights in Jun 2025

10/10 Excellent

Mario Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s our second time here in Candeo Roppongi. Although the room is small, as are most in Japan, it is well appointed and clean and very comfortable. I like the onsen / rooftop bath. It’s a small luxurious / boutique hotel that is walking distance to Franciscan Chapel Center which we like, since we go to daily mass. Tokyo Metro is a few meters walk. There are many restaurants around, Roppongi Hills and Tokyo Midtown malls are also close by. Tokyo Tower is not so far away either. Don Quijote Roppongi is close by that we went a few times. Buffet breakfast is limited but good.
Stayed 6 nights in Jun 2025

10/10 Excellent

Glen

Liked: Cleanliness
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Vladimir

Stayed 3 nights in Jun 2025

2/10 Terrible

GILLES, Rye

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

2/10 Terrible

GILLES, Rye

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff experience at checkin . Breakfast is below average. Rooms are borderline clean . checkout same. They don’t make you welcome
Stayed 2 nights in Jun 2025

10/10 Excellent

Tom John

Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Great location
Stayed 4 nights in May 2025

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, cordial staff clean and delicious breakfast. 5 minutes walking to Roppongi Hills, a beautiful area in Tokyo.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable beds, nice onsen.
Stayed 1 night in May 2025

10/10 Excellent

Patrik

Stayed 8 nights in May 2025

8/10 Good

parviz

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and friendly, room was small but efficient, would’ve been nice to have a closet.
Stayed 6 nights in May 2025

8/10 Good

Nick, ottawa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well designed, great location, excellent spa
Stayed 6 nights in May 2025

10/10 Excellent

Uwayemwen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good and convenient stay. Close to a lot of late night bars but area was still Quiet and safe. We stayed up until 5am most nights during our stay and didn’t have issues. There are also some nice food options Including family marts and 7/11 which are open 24/7. Rooms were definitely noise proof because we couldn’t hear anyone
Stayed 4 nights in May 2025

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and easy to commute. The Roppongi subway station is right around the corner. The staff is cordial and helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

This is a great little hotel, super conveniently located right next to Roppongi station and also walking distance to many cool places. For Tokyo the rooms are a good size and it’s clean and quiet. I’d stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with partial view of the Tokyo tower as well as within walking distance of it. Very close to train station and overall great stay. Recommend 100%
Stayed 3 nights in May 2025

10/10 Excellent

Limin, Milpitas

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Finally a room in Japan that wasn’t the size of our closet! And a gorgeous view of the Tokyo tower. Beautiful hotel, lovely staff, great walkable area. Would stay again!
Stayed 2 nights in May 2025

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air condition wos very noisy . Small room .
Stayed 3 nights in Apr 2025

6/10 Okay

Liesje, Portland

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very small rooms, but typical for Tokyo. Bathrooms are also very small, a bit like cruise ship showers. Location was good. Breakfast buffet was fine.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall in a good location next to the rail lines and station . Staff was friendly also
Stayed 3 nights in Apr 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
An OK hotel, nothing wrong with it, but there maybe better options if you look round.
Stayed 2 nights in Apr 2025

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the beds are comfy, and people with tattoos can use the public baths. It’s a short walk from Roppongi station. The breakfast buffet was ok but the ‘hot’ food was always just warm. The area around the hotel is a mix of high end stores and bars / nightclubs. I’m not into those things so didn’t like Roppongi as much as other areas of Tokyo.
Stayed 6 nights in Apr 2025