Shibuya Hotel En

3.0 star property

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Photo gallery for Shibuya Hotel En

Front of property
Executive Double (Oriental), Non-snoking | Premium bedding, down duvets, in-room safe, individually decorated
Reception
Premium bedding, down duvets, in-room safe, individually decorated
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-1 Maruyama-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-0044
  • Place, Love Hotel Hill
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Place, Yoyogi Park
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Double (Hideout Double)

  • Sleeps 2

Twin (Factory Modern)

  • Sleeps 2

Double (Japanese Modern Superior)

  • Sleeps 2

Double (Hideout Double), Non-snoking

8.0 out of 10
Very good
(18 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double (Japanese Modern Superior), Non-smoking

8.0 out of 10
Very good
(15 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin (Factory Modern), Non-snoking

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Factory Modern Twin Comfort, Non-Smoking, No extra bed(Max 2 adults, child 0-6 years old free)

9.0 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

Executive Twin (Kominka), Non-snoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Executive Twin (Cave), Non-snoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 Single Sofa Bed

Executive Double (Oriental), Non-snoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Queen Double (Factory Modern Superior), Non-snoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Double (Oriental)

  • Sleeps 2

Executive Twin (Cave)

  • Sleeps 2

Executive Twin (Kominka)

  • Sleeps 2

Queen Double (Factory Modern Superior)

  • Sleeps 2

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About this property

Shibuya Hotel En

A microwave in a common area, a fridge in a common area and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Shibuya Hotel En offers 58 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Shibuya Hotel En's great location gets high marks from our customers. During your stay, you're just a quick walk from Shibuya Crossing. Free WiFi in public areas and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Amenities include a front desk safe, multilingual staff and TV in a common area
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by foot from Shibuya Crossing and a 4-minute drive from Roppongi Hills
As a guest of Shibuya Hotel En, you'll find multilingual staff, dry cleaning/laundry services, and a front desk safe. WiFi and wired Internet are free in public spaces. Shibuya Hotel En also features a television in common area, a microwave in a common area, and a fridge in a common area.

This 3-star Tokyo hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shibuya City
Shibuya City Hotel
SHIBUYA EN
Shibuya City Hotel Tokyo
SHIBUYA HOTEL EN Tokyo
SHIBUYA HOTEL EN (Formerly Shibuya City Hotel)
SHIBUYA HOTEL EN Hotel
SHIBUYA HOTEL EN Tokyo
SHIBUYA HOTEL EN Hotel Tokyo

Shibuya Hotel En Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1004 reviews
Rating 8 - Good. 346 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was well organized when we asked for the room to be cleaned and all of the staff was very friendly and helpful
Stayed 9 nights in Dec 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was done well
Stayed 3 nights in Jan 2026

10/10 Excellent

Laurence

Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

6/10 Okay

Allyson

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This was my second time staying here in 2 years. Overall Location was great, close to major spots and transportation without feeling overwhelming, Staff was friendly and helpful and luggage storage and forwarding was efficient, convenient and secured. Our first stay in Oct 2024 was good, only issue was the thermostat was wonky- it would not cool and felt very humid. In Nov 25 the room was good sized but the toilet was not securely fastened to floor so an odor would escape. and there was a mystery brown stain splatter on the curtains next to the toilet. Under t he beds are NOT cleaned. Inches of dust and i found someone else socks and debris/receipts dated months ago. Overall I would stay again- you get what you pay for.
Stayed 5 nights in Nov 2025

10/10 Excellent

Luis Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel and couldn’t be more satisfied. The staff was extremely friendly, professional, and always willing to help with anything we needed. Check-in and check-out were smooth and efficient. The room was clean, comfortable, and well maintained, with all the amenities you could ask for. The bed was very comfortable, and everything felt fresh and welcoming. Housekeeping did a great job throughout the stay. The location was perfect, convenient and close to restaurants, shops. The hotel facilities were well kept, and the atmosphere was quiet and relaxing. Overall, this was an excellent experience, and I would definitely stay here again. I highly recommend this hotel to anyone looking for comfort, great service, and a pleasant stay.
Stayed 5 nights in Dec 2025

6/10 Okay

Darcy

Stayed 3 nights in Dec 2025

4/10 Poor

TONG MENG, Singapore

Liked: Property conditions & facilities
Disliked: Cleanliness
This is my 2nd stay at this hotel. Unfortunately, this time's experience wasn't that great. The room was extremely dusty. You could see the dust flying in the room. The aircon itself was dirty and the space underneath the bed was also dusty too. So other than convenience, the stay was not ideal
Stayed 7 nights in Dec 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities
This property is conveniently located in Shibuya. Walking distance to Shibuya crossing, Hachiko’s statue and Shibuya station. There are also a lot of dining and shopping options surrounding the hotel. The hotel staff are warm, friendly, and very accommodating. Our room was always clean, and towels are replenished daily.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rameen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Very well maintained and plenty of amenities available in the lobby. Staff were all lovely.
Stayed 6 nights in Nov 2025

6/10 Okay

Melissa

Stayed 4 nights in Nov 2025

10/10 Excellent

Claire

Stayed 1 night in Sep 2025

10/10 Excellent

Maximo, Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 1 night in Nov 2025

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities
CONDOM WRAPPER IN THE BED!!! I had booked 2 rooms for 10 days. We arrived at 10pm and with in 2 hours checked out!!! It was horrible. First off there was no hot water to the entire hotel. There were multiple guest complaining in the lobby when I first went down. The staff said they were working on it but no idea when it would be working. I said ok if it’s working by morning I could deal with it. But the real kicker was when my wife pulled back the sheets there was a CONDOM WRAPPER in our bed, at that point I was DONE!!! I checked out myself, wife, and Mother immediately at midnight and had to find a new place while lugging out suitcases through Tokyo in the middle of the night. Expedia was great and got me a full refund. It’s also in a very loud club area and the bathrooms smelled like sewer. I highly reccommend staying away from this hotel.
Stayed 10 nights in Nov 2025

10/10 Excellent

Ella

Stayed 2 nights in Nov 2025

6/10 Okay

Robin

Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great area
Stayed 4 nights in Nov 2025

8/10 Good

USHMA GUNVANTBHAI

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good The room was clean The location excellent as it was close to the hustle and bustle but far from noise. Only negatives are: - hot water did not work - aircon could not be set to our individual needs. It was cold in Tokyo but the room was not warming up
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was amazing! Close to the train , Shibuya scramble, a ton of restaurants & bars. Great location .
Stayed 5 nights in Nov 2025

8/10 Good

Rey David

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff; only room 100 sq ft is to small If you have 4 bags
Stayed 3 nights in Oct 2025

6/10 Okay

Cassandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Pillows are so uncomfortable, felt like rocks. Mattress very hard
Stayed 4 nights in Nov 2025

10/10 Excellent

Ngoc Du Bao

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

6/10 Okay

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Danny

Stayed 2 nights in Oct 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025