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Best Western Premier Hotel Astoria

4.0 star property

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Photo gallery for Best Western Premier Hotel Astoria

Lobby
Courtyard
Luxury Suite, 1 King Bed with Sofa bed (with Sofabed) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Exterior detail
Food and drink

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
Petrinjska 71, Zagreb, 10000
  • Place, Ban Jelacic Square
    ‪8 min walk‬
  • Place, Zagreb Cathedral
    ‪11 min walk‬
  • Place, Museum of Broken Relationships
    ‪14 min walk‬
  • Airport, Zagreb (ZAG)
    ‪18 min drive‬

Room options

Deluxe King Room

  • Sleeps 2

View all photos for Executive Room, 1 King Bed with Sofa bed (with Sofabed)

Executive Room, 1 King Bed with Sofa bed (with Sofabed) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Room, 1 King Bed with Sofa bed (with Sofabed)

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed (Oversized Room)

Superior Room, 1 King Bed (Oversized Room) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Superior Room, 1 King Bed (Oversized Room)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed) | Room amenity

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Single Bed, Accessible (Quiet Location)

Deluxe Room, 1 Single Bed, Accessible (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Single Bed, Accessible (Quiet Location)

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed (Quiet Location)

Deluxe Room, 1 King Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Quiet Location)

Deluxe Room, 1 Queen Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Queen Bed (Quiet Location)

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Accessible Single Room

  • Sleeps 1

Deluxe Queen Room

  • Sleeps 1

Deluxe King Room Quiet Location

  • Sleeps 1

Deluxe Room, 1 Twin Bed, Accessible (Quiet Location)

  • Sleeps 1

Executive King Room

  • Sleeps 2

Luxury King Suite

  • Sleeps 2

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About this property

Best Western Premier Hotel Astoria

Hotel in Zagreb with free breakfast and 24-hour business centre
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Best Western Premier Hotel Astoria offers 100 accommodations with minibars and laptop-compatible safes. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 16-inch LCD televisions come with cable channels. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The free breakfast at Best Western Premier Hotel Astoria gets high marks from our customers. During your stay, you're just a quick walk from Art Pavilion. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Art Pavilion and King Tomislav Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A library, multilingual staff, and tour/ticket assistance are also featured at Best Western Premier Hotel Astoria. Limited free parking is available on a first-come, first-served basis.

This 4-star Zagreb hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Restaurant Ragusa – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Glama Bar – This cocktail bar only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Glama Bar
  • Restaurant Ragusa

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

BEST WESTERN Hotel Astoria
BEST WESTERN PREMIER Astoria
BEST WESTERN PREMIER Astoria Zagreb
BEST WESTERN PREMIER Hotel Astoria
BEST WESTERN PREMIER Hotel Astoria Zagreb
Hotel Astoria BEST WESTERN
Best Western Zagreb
Zagreb Best Western
Best Premier Astoria Zagreb
Best Western Premier Hotel Astoria Hotel
Best Western Premier Hotel Astoria Zagreb
Best Western Premier Hotel Astoria Hotel Zagreb

Best Western Premier Hotel Astoria Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the service and amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an high end property. Delicious breakfast, very helpful staff. Coffee maker in room, safe for valuables in room, updated and clean room. It was perfect I have no complaints at all.
Stayed 3 nights in Jul 2025

10/10 Excellent

Benett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast! All staff was super friendly and helpful! Convenient location, very near train station and not far from bus station. Easy walk to center of town!
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

I didn’t arrive until after 11pm. I sent a message that it would be 10 but the bus was late. My check in was rapid and friendly. I replied to hotels.com about my check in and everything was excellent. The breakfast buffet was large, complete and everything was tasty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

turgut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel, ten minutes walking to the old town. The breakfast was very delicious and there were lots of varieties.
Stayed 2 nights in Jul 2025

6/10 Okay

Clifford

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A bit dated, not enough electrical sockets in room. Quite modest
Stayed 2 nights in Jul 2025

10/10 Excellent

Hrvoje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
very easy to get to close to train station
Stayed 2 nights in Jun 2025

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The facility is a little old but the staff was great and it’s in a great location. Breakfast was delicious with lots of choices and the gated parking lot was a big benefit.
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and knowledgeable staff Room was very clean and comfortable would definitely stay here again. All staff seemed to enjoy their work and made sure our stay was enjoyable.
Stayed 3 nights in Jul 2025

6/10 Okay

Maysoun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice but the view is terrible They were very strict about check in at 2 pm exactly The restaurant smells bad
Stayed 1 night in Jul 2025

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant. Upgraded to a suite, giving plenty of room. Fabulous breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful hotel

Excellent stay at this hotel ,very clean and well laid out. Good location 5 minutes walk to main square. Brilliant breakfast loads of choice. Wonderful staff on reception and in the dining area. Would definitely recommend as we enjoyed our stay here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Namik

Stayed 1 night in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Close to the train station and the main square and shopping area
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with great staff. Only knock against it is that the building is starting to show its age.
Stayed 3 nights in Jun 2025

10/10 Excellent

Milenko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast in a hotel, ever.
Stayed 1 night in Jun 2025

10/10 Excellent

HASSAN, Dubai

Liked: Cleanliness, amenities, property conditions & facilities
free parking!!
Stayed 3 nights in May 2025

10/10 Excellent

Dragos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well-located hotel offering clean rooms at a reasonable price, with the added bonus of included parking. The breakfast featured a wide variety of options, making it a great start to the day. A solid choice for a comfortable and convenient stay.
Stayed 1 night in Jun 2025