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View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking, River View

8.6 out of 10
Excellent
(40 reviews)
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, Non Smoking, River View

8.6 out of 10
Excellent
(25 reviews)
  • 36 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Non Smoking, River View

9.6 out of 10
Exceptional
(16 reviews)
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Living area | 106-cm flat-screen TV with satellite channels, Smart TV

Junior Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 55 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, River View

106-cm flat-screen TV with satellite channels, Smart TV

Executive Suite, 1 King Bed, Non Smoking, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 70 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking, River View

106-cm flat-screen TV with satellite channels, Smart TV

Presidential Suite, 1 Double Bed, Non Smoking, River View

  • 36 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking

Family Suite, 1 Bedroom, Non Smoking | Living room | 106-cm flat-screen TV with satellite channels, Smart TV

Family Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Double Beds, Non Smoking, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

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About this property

Royal Orchid Sheraton Riverside Hotel Bangkok

Luxury Bangkok hotel connected to a shopping centre, steps from Si Phraya Pier
Along with 4 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free shopping centre shuttle. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Royal Orchid Sheraton Riverside Hotel Bangkok offers 726 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 106-cm Smart televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Royal Orchid Sheraton Riverside Hotel Bangkok. During your stay, you'll be connected to a shopping centre and just a quick walk from Si Phraya Pier. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Feast, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body scrubs, Thai massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Si Phraya Pier and River City Shopping Complex
  • Free shopping centre and local-area shuttle service
Royal Orchid Sheraton Riverside Hotel Bangkok offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour health club. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, 22 meeting rooms, and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. A children's pool, a sauna, and a terrace are also featured at the luxury Royal Orchid Sheraton Riverside Hotel Bangkok. You'll have access to the health club at a partner property. An area shuttle within 1 kilometres and A shopping centre shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Feast – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
Giorgio's – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Thara Thong – This restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open daily.
Siam Yacht Club – This theme restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Lounge – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • Free shopping centre shuttle
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 650 per person
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Feast
  • Giorgio's
  • Lobby Lounge
  • Siam Yacht Club
  • Thara Thong

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • High chair
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (30,000 square foot of space)

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 106-cm smart TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in Half board rate plans receive meals for 2 adults sharing a guestroom. Fees apply for additional guests in the room: THB 2,850.50 per adult aged 12 and older and THB 320 per child aged 9-11. Fees are collected at the property. There are no meal fees for children aged 8 and younger when dining with paying adults.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1765.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 650 per person
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1765.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Royal Orchid Sheraton Riverside Hotel Bangkok offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Orchid Sheraton Hotel
Royal Orchid Sheraton Hotel
Royal Orchid Sheraton Hotel & Towers
Royal Orchid Sheraton Hotel & Towers Bangkok
Royal Orchid Sheraton Hotel Towers
Royal Orchid Sheraton Towers
Royal Orchid Sheraton Towers Bangkok
Royal Sheraton Hotel
Bangkok Sheraton
Royal Orchid Sheraton Bangkok
Royal Orchid Sheraton Hotel And Towers
Sheraton Bangkok
Sheraton Royal Orchid
Royal Orchid Sheraton Hotel Towers Bangkok

Royal Orchid Sheraton Riverside Hotel Bangkok Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1007 reviews
Rating 8 - Good. 267 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Sucheewa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sheraton Riverside Hotel is overall very convenient, with a great location. However, for a hotel of this standard, staff service—especially in the bar and restaurant—could be improved. It felt like there was too much focus on pushing for additional tips, even though the hotel already charges a 10% service fee.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great staff
Stayed 1 night in Aug 2025

2/10 Terrible

koji

Stayed 2 nights in Aug 2025

8/10 Good

kyungeun

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2025

4/10 Poor

Abdelghani

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Dave

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too cold in the Hotel. Temperature should be set At 24 degrees so it is comfortable.
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Can improve when not using Bonvoy app

Over 9nights (4-5stays) within 4.5months. Special acknowledgment and thank you to head concierge X who I had met on my very first stay and later all staff, DMs, FO, F&B, in room dining, housekeepers and concierge. 1) If you hold Bonvoy elite membership with status, my recommendation is to go via Bonvoy. System will not pick up your status despite having Expedia Gold status many years. I had to make requests and follow up directly with hotel. Expedia Gold slightly more expensive. Marriott group definitely isn't a preferred Expedia partner. 2) Was upgraded however room door couldn't lock. This was totally not expected of any 4-5star hotel or my luck to be assigned this room. Please kindly rectify with carpenter. I could still use the latch. 3) Old existing construction built limitation. With the shower/bathtub combination - my first stay and this stay, water when showering will always spill onto the marble tiles. Not safe for elderly and even with slippers provided can slip if unmindful. Always use floor towel. Housekeeping is forever changing new floor towels unnecessary hence water wastage & not environmental friendly. Questionable solution - extended flip doors however management will have to weigh out cost versus # of rooms & clientele. A side installed Grab bar to get on/off the shower tub with installed bathtub has a grip (no need for rubber mats). Excellent. 3) Vast selection for breakfast. Usual for my hotel picks. Excellent. Thank you all & will be back.
Night view.
Top level (Asian, salads, fruits)
Bread, desserts, level (middle lower)
Stayed 2 nights in Jul 2025

8/10 Good

JOHNNY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
the room when we checked in was very moldy. Phone line was not working. Drain was not working. Flushing toilet was an issue. shower water temperature was fluctuating and sometimes it got very hot. My son got scalded from it.
Stayed 3 nights in Jul 2025

6/10 Okay

Vishalkumar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I have requested early checking during my booking but this was not taken care at the time of checkin and they charge additional cost.
Stayed 2 nights in Jul 2025

8/10 Good

Judy, Seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location for river travel.
Stayed 3 nights in Jul 2025

8/10 Good

YOSHIAKI, CHUOKU

Liked: Cleanliness, property conditions & facilities
I like the room cleaning stuff in 9th floor, not like reception woman stuff by businesslike, feel cool
Stayed 5 nights in Jul 2025

6/10 Okay

Natthinee

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Free Shuttle Boat ride to Icon Siam & BTS station. Beautiful River view.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nichelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the convenience of having the river boats that moved quickly and efficiently between the hotel and other sites like the nearby shopping mall. It was super convenient and significantly cut down on travel time.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lai Peng

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The friendliness of the hotel staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Pelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Marcelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Saroun, Fayetteville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasure staying here. Every staff was so kind.
Stayed 4 nights in Jun 2025

10/10 Excellent

Peder Krabbe

Travelled with partner
Liked: Amenities
The service was perfect. Room service also amazing. Breakfast was the best ever. The view from our room was as promised. The hotel is well located. The staff is always helpful. Wow experience.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Gym, pool,restaurants,bars
Stayed 1 night in Jun 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room had a great view over the river. It’s been some time since we stayed here and we felt it needs a bit of TLC. The staff were great
View from our room
Stayed 3 nights in Jun 2025

8/10 Good

Steve

Stayed 1 night in Jun 2025

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