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"I like the views. I don't like cleaning and mantenimiento of this property " More
2 Jun 2019 by Tamara
Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. Your opinion is very important for us.. We are taking notes about everything you have said us to improve our services. Best regards. Tamara Gil (Reception).
2 Dec 2018 by rk hotels
Dear guest, Thank you so much for your valuation and share your experience in RK Hotels. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking forward to welcoming you if you decide to come back. Kind regards. Pilar (Reception).
2 Jun 2017 by Lilian Verona (Recepción)
Dear Adi, Your opinion is very important for us. We are so sorry if your stay was not as you expected. We checked as soon you leave and we didn't find any cockroach in the room. You made a non refundable reservation so, this types of reservations don't allow refund the money back. Regards, Lilian Verona (Reception).
16 Apr 2017 by Lilian Verona (Recepción)
Dear Paul, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking foward to welcoming you if you decide to come back. Kind regards, Lilian Verona (Reception).
1 Apr 2017 by Lilian Verona (Recepción)
Dear Nicola, Thank you so much for share your experience in RK Luz Playa Suites. It is a pleasure to know that you enjoyed your stay and thank you for your words to our staff. We work hard every day to satisfied to our guests. About your problem with the hot water, this water heater had 2 months old. This type of heater is the one that all Canary people use in their houses. The one in my house is exactly the same :) . This type of heater introduces water in itselfs to getting warm so if you use all the hot water inside, you need to wait a bit for the water to get hot. There was a orange light in the heater that, as the reception staff explained to you, when the light is off, the water in the heater is completly warm. We are a little hotel and the hotel structures does not allowed. The structure of the hotel does not allow the installation of a central boiler. We hope that you understand this little inconvenient and give us the opportunity again if you want to visit Gran Canaria. Kind regards, Lilian Verona (Reception).
21 Mar 2020 by Álvaro Quevedo
Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Álvaro Quevedo (Reception)
21 Mar 2020 by Álvaro Quevedo
Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Álvaro Quevedo (Reception).
15 Mar 2020 by Álvaro Quevedo
Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Álvaro Quevedo (Reception)
23 Feb 2020 by Christian Pérez - (Reception)
Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Christian Pérez - (Reception).
15 Feb 2020 by Omayra Quintero. (vastaanotto).
Hyvä asiakas, Kiitos paljon kommentista ja kokemuksen jakamisesta RK-hotelleissa. Kiitämme meitä antamastasi erinomaisesta pisteet ja olemme iloisia, että täytimme odotuksesi. Pahoittelemme hyönteisten kanssa tapahtunutta. Odotamme saavamme sinut toisen kerran ja nautimme vierailustasi taas. Vastaanota sydämellinen tervehdys. Omayra Quintero. (vastaanotto).
RK Luz Playa Suites offers its guests a rooftop terrace, multilingual staff, and a front desk safe. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3-star Las Palmas de Gran Canaria hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
RK Luz Playa Suites offers 34 accommodations with coffee/tea makers. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchenettes with fridges. Bathrooms include a bath with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:30 AM - 11:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:30 AM - 11:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.
