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citizenM London Shoreditch

4.0 star property

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Photo gallery for citizenM London Shoreditch

Building design
Lobby lounge
Lobby sitting area
Lobby sitting area
King Room | Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

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6 Holywell Lane, London, England, EC2A 3ET
  • Brick Lane
    ‪6 min walk‬
  • Tower of London
    ‪3 min drive‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LCY-London City)
    ‪18 min drive‬

Room options

View all photos for King Room

King Room | Bathroom | Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

King Room

9.0 out of 10
Wonderful
(76 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Maldron Hotel Shoreditch London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 217 reviews
The price is €184
includes taxes & fees
28 Sept - 29 Sept
Maldron Hotel Shoreditch London

About this property

citizenM London Shoreditch

Hotel with a restaurant, a quick walk to Old Spitalfields Market
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at citizenM London Shoreditch. During your stay, you're just a quick walk from Brick Lane. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Old Spitalfields Market and Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CanteenM – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site lobby lounge. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Travelled with partner
Liked: Staff & service
Loved the location. Overall the hotel was just adequate - nothing special. Decently clean. We did request housekeeping one day and didn’t receive it. Overall it just was fine, nothing great.
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with excellent attentive service.
Stayed 2 nights in May 2025

6/10 Okay

SONIA

Travelled with family
Disliked: Amenities
Room too small with the toilet right in middle of the room. No reception desk, you have to check yourself in, elevator was not working, the noise level is high with street noise and train. Fortunately, we were staying only one night. I do not recommend it .
Stayed 1 night in May 2025

10/10 Excellent

Kerrstyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great beds.
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cool, clean and well located
Stayed 3 nights in May 2025

10/10 Excellent

shaun

Stayed 2 nights in May 2025

6/10 Okay

Ysarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at a few citizen Ms and they are all usually great. This property itself was not up to par. The building itself only had one working elevator. There was a rotten egg smell in the water in the room. The tablet in the room was cracked. However the staff went above and beyond and were great during the stay.
Stayed 3 nights in May 2025

10/10 Excellent

gloria

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Kimli, Surrey

Liked: Cleanliness, staff & service, amenities
Great staff, good room size - elevator situation but tricky, hopefully they’ll be back up to 3 elevators soon.
Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super time in Shoreditch.

Great location. Friendly staff. Room quite small but had everything we needed.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Elevators need fixing

Lovely hotel but having only one elevator working is a real pain. I know they are going to have all 3 of them operational by end of may. 2 could be working whilst the other is being fixed/upgraded. Overall a lovely hotel. Lovely bar, breakfast too and ideally located close to Liverpool st station for access to airports. I will stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Gabby

Stayed 3 nights in May 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fantastic but they really need to fix the lifts!
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service
It was a good walk to Tower of London and sites in that area. Staff were helpful in recommending good dining options in the area.
Stayed 3 nights in Apr 2025

8/10 Good

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, good area, nice staff…. Perfect if you’re a couple as the rooms are small, the bathroom not overly private, and the way the bed is situated if u have to pee at 3am you have to climb over your partner and wake their ass up. Also… fix the damned elevator. Good god. But they were pro. We’re generally pleased.
Stayed 4 nights in May 2025

10/10 Excellent

Stephen

Stayed 2 nights in May 2025

8/10 Good

Naomi

Business traveller
Liked: Cleanliness, staff & service, amenities
Really great - the lifts were broken for part of the stay but apart from that a very comfortable stay. Perfect for a work trip and easy to get around the city from this location.
Stayed 5 nights in Apr 2025

8/10 Good

Oge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very good impression

Great location. We knew it was tiny but well thought design. Only one elevator was a problem as we had to wait long
Stayed 3 nights in May 2025

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Boya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and really good
Stayed 3 nights in Apr 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was the use of the iPad to access the TV. It didn't work for my room however, when we advised them they gave us a free drink each. Noone came to fix it but we didn't mind since we were too tired each night to watch it anyway.
Stayed 4 nights in Apr 2025

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