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Mi Casa Hotel

2.5 star property

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Photo gallery for Mi Casa Hotel

Outdoor pool, pool loungers
Outdoor spa tub
Reception
Exterior
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
9350 Turkey Lake Rd, Orlando, FL, 32819
  • Orange County Convention Center
    ‪17 min walk‬
  • The Orlando Eye at ICON Park
    ‪2 min drive‬
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds, Pool View

Studio Suite, 2 Double Beds, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Double Beds, Pool View

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds, Pool View

Studio Suite, Multiple Beds, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, Multiple Beds, Pool View

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Mi Casa Hotel

Family-friendly hotel with free breakfast and free theme park shuttle
An outdoor pool, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free self parking and a free theme park shuttle are also provided. Additionally, a business centre, a children's pool and dry cleaning are on-site.
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Pillowtop beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they enjoy Mi Casa Hotel's good location. During your stay, you're just a quick walk from Dr. P. Phillips Hospital. Free breakfast, free self-parking and a free theme park shuttle are available.
  • Free continental breakfast served daily
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests speak favourably about the bar and the pool
  • Just a 4-minute drive from The Orlando Eye at ICON Park and a few minutes from CoCo Key Water Resort
  • Free theme park shuttle service
Mi Casa Hotel offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There's an onsite business centre. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mi Casa Hotel. Free self parking is available.

This Orlando hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 4.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 219 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 160 out of 1001 reviews
Rating 2 - Terrible. 270 out of 1001 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tasha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly , was given a higher floor at first the elevator was not working and I was unable to do the stairs. Switched rooms for a bottom floor. The sheets and comforter had spots all over it, the shower head was disgusting , the hot water wasn’t working the next morning.
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute horrid place
Stayed 1 night in Mar 2025

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Chose this hotel due to visiting this property a few years ago. Check in was efficient and the staff helpful. That wasn't the issue. Upon getting into the room, we noticed there were no pillows or blankets for the sofa bed. called the front desk and they had them delivered. The room was nice and clean. The biggest issue was that there was no hot water in the shower or the sink. I let the front desk know upon check out , but the clerk didn't seem to care. We will not be staying here again.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Aleah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

adriana, Etobicoke

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible musky smell in the room, shower water kept running min stop, 2 days with COLD showers, no room service. I don't recommend this hotel to anyone
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs to condemned!

They don’t even deserve a single star but it’s not an option. We arrived the place looks nothing like the pics. They used old pics from the last owner look at the pics closely and you will see the old name. It smelled of mold. Was told pool wasn’t heated and hot tub was out of order. Got to the room right away noticed the pillows was dirty. Went to the bathroom behind the door was a dead roach and hair. On the way out of the bathroom we seen roaches all over the coffee maker. Asked for a refund through hotels and the hotel said they would only refund for one night not two.
Dirty pillow when we arrived
Dead roach in bathroom
Alive roach on coffee maker
Stayed 2 nights in Feb 2025

4/10 Poor

Jessica n

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is great. It is around a lot of of things, but they are way more cons than there are pros. Ice machine did not work, elevator look like it was getting ready to fall apart, the hot tub did not work, they didn’t want to supply us with any towels, went to wash my clothes in the washing machine, and the dryer did not work at all and they told me I had had to wait until three hours when a manager came in in order for me to dry my clothes.
Stayed 5 nights in Feb 2025

4/10 Poor

Ganesh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property condition, dirty linens and carpet, properly premises and walkways
Stayed 1 night in Feb 2025

8/10 Good

jim

Travelled with partner
Liked: Cleanliness, staff & service
Was surprised to see such a low toilet seat.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Isabella

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Carrie

Stayed 1 night in Feb 2025

6/10 Okay

Marcos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Christin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches in the room, would never stay here again nor recommend it to anyone.
Stayed 1 night in Feb 2025

8/10 Good

James, Yankeetown

Liked: Cleanliness, staff & service, property conditions & facilities
Altogether, everything was good. Staff were helpful and polite. Coffee maker in the room didn't work. No hair dryer. Other than that, room was well made up and comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Azanudeen

Travelled with family and small children, Travelled with group
Old building
Stayed 1 night in Feb 2025

6/10 Okay

Andrea

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad hotel

This hotel was fine. It is not as dirty as some reviews make it out to be, but it's not high end. The facilities are fine and well kept, and the breakfast was also good. If you're expecting a fancy Disney-level hotel, this isn't the hotel for you, but if you're just looking for a place to stay for a couple nights, this place is great for the price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel.

The hotel is great, I would stay here again. Breakfast is standard. Scrambled eggs sausage juice cereal bagels etc. I was good with breakfast. The room was clean, rug was clean. Shower head had pressure, water stayed hot. Has a fridge and microwave and coffee maker in the room. Plenty of outlets. The TV worked . The best part is by the pool there is an amazing small bar. Great employees working the bar, Gladys is the best. Tip her well! Full bar, drink specials, and good food, burgers pizza fish, many choices for a pool bar. And it's open late. I didn't use the pool but saw kids and adults in it. It looked very clean., it must be good too . It's not walking distance to the convention center but it's a cheap Uber trip. 2 thumbs up Alan
Stayed 3 nights in Feb 2025

10/10 Excellent

Pablo

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Sammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 4 nights in Jan 2025