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Mi Casa Hotel

2.5 star property

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Photo gallery for Mi Casa Hotel

Outdoor pool, pool loungers
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk
Poolside bar
Children’s play area – outdoor
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
9350 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪11 min walk‬
  • Place, Orange County Convention Center
    ‪17 min walk‬
  • Place, SeaWorld® Orlando
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Pool View

Studio Suite, 2 Double Beds, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Double Beds, Pool View

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds, Pool View

Studio Suite, Multiple Beds, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, Multiple Beds, Pool View

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Mi Casa Hotel

Family-friendly hotel with free breakfast and free theme park shuttle
An outdoor pool, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free self parking and a free theme park shuttle are also provided. Additionally, a business centre, a children's pool and dry cleaning are on-site.
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Pillowtop beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they enjoy Mi Casa Hotel's good location. During your stay, you're just a quick walk from Dr. P. Phillips Hospital. Free breakfast, free self-parking and a free theme park shuttle are available.
  • Free continental breakfast served daily
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests speak favourably about the location and the bar
  • Just a 4-minute drive from CoCo Key Water Resort and a few minutes from The Orlando Eye
  • Free theme park shuttle service
Mi Casa Hotel offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There's an onsite business centre. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mi Casa Hotel. Free self parking is available.

This Orlando hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 4.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 223 out of 1004 reviews
Rating 8 - Good. 170 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 156 out of 1004 reviews
Rating 2 - Terrible. 272 out of 1004 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Allicia

Travelled with family, Business traveller
Disliked: Amenities
There were bugs in our room Ants and spiders. The staff looked at you crazy for requesting towels. The pictures are of how the place use to look. Pool and bar was good. They also need to get the elevator fixed and update the room’s lights. So dark.
Stayed 6 nights in Aug 2025

2/10 Terrible

Nahir Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs Renovation
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room smelled pretty bad, moisture or mold.
Stayed 8 nights in Jun 2025

6/10 Okay

blanca

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Sharon

Disliked: Staff & service, property conditions & facilities
The complete property smell like cigars, it feels very unsafe, looks like people are living there, no just on vacation, the pool was dirty, green dirty, and out of service, the shower was clogged. Awful. I don't recommend this hotel for anyone, specially not with children or women's alone.
Stayed 5 nights in Jul 2025

4/10 Poor

Andrea

Stayed 4 nights in Jul 2025

2/10 Terrible

Camille

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service
It’s very close to Seaworld and other theme parks very affordable downside is you can’t take breakfast to your room and they charge you hidden fees when you get there three dollar charge per day
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherlline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Huge room space for the price
Stayed 4 nights in Jul 2025

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Pool had a malfunction and was not useable but the room was great quality for the money spent! Will definitely book again when im in the area
Stayed 4 nights in Jul 2025

2/10 Terrible

Robert, Haines City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in serious need of a renovation. The decor and all the furniture and beds were extremely dated. The food that they serve for breakfast was absolutely disgusting. Their pool was closed for maintenance and we should’ve been notified prior to confirming our booking… Our kids were extremely disappointed and upset that they couldn’t use the pool. Spend a bit more money and just stay someplace else
Stayed 3 nights in Jul 2025

2/10 Terrible

Bing

Disliked: Cleanliness
Stayed 5 nights in Jul 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

2/10 Terrible

manuel

Travelled with family and small children
Disliked: Amenities
Broken shower curtains, broken bathtub wall, and a bad smell in the room.
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Rebecaa

Disliked: Amenities
Pretty sure I witnessed a drug deal. The pool that was shown online was green and out of service and smelled bad. The rooms smelled bad and were dirty
Stayed 1 night in Jul 2025

2/10 Terrible

Heather

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We have stayed here numerous times over the years. And always loved it. This time was different. The rooms were nasty, the pool was DISGUSTINGLY nasty. You couldn’t swim without getting hair in your mouth or wrapped around your fingers. My son ended up broken out in a rash after being in the pool. I ordered food from the tiki bar 17 dollars for a small premade pizza crust. I also ordered 2 orders of hot wings and was given plain under cooked wings. We went to the front for breakfast which again was terrible. And the staff gave my family and I the nastiest looks. We needed up walking outside and sitting on the steps to eat because we felt so uncomfortable. I reached out to management and asked for a refund and was ignored! We will never return again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ketankumar

Travelled with family
Liked: Cleanliness, amenities
Enjoyed our stay at the Mi Casa. The pool was fantastic and the pizza at pool-side bar was the best part.
Stayed 3 nights in Jul 2025

2/10 Terrible

Marwa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever went , dirty , bad smell, cockroach & more. I changed the room 3 times and finally I decided to take any room and sleep because it was almost 10 o’clock and I have 2 kids need to sleep and I left the hotel at the morning and I lost my money that I paid for 5 nights and they refused to return the money.
Stayed 4 nights in Jul 2025

6/10 Okay

Felix

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Nemesis

Disliked: Cleanliness, amenities, property conditions & facilities
No quisieron hacer el cambio de dia de reserva, llamas y no contestan y la recepcionista me ignoro cuando le pregunte cuanto salia la estadia.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Do not stay at this property! We are seasoned business travelers that stay in Orlando hotels every Friday, Saturday, Sunday. We were very clean and checked out properly after a three nights stay. The hotel did not return back our $50 deposit on our credit card after five days of waiting. I called Expedia and they said that after calling this property on our behalf, several times, someone finally picked up and said that it took five business days. It was past that timeframe, and if we did not call Expedia to contact this property on our behalf, they would’ve just taken our $50 deposit. The staff at this property is not honest and I do not recommend anyone staying here…even though the photos online look beautiful. Also, there were tiny ants all over the bathroom walls and got into my toiletry kit, and I brought those ants home into my bathroom.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 3 nights in Jun 2025

4/10 Poor

Jaden

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

2/10 Terrible

Dominik

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave negative reviews, but I feel like I owe it to fellow travelers—this place ruined the start of my trip to Orlando. I booked three nights but ended up leaving after just one. The hotel looks nice in photos, but in reality it’s dirty, run-down, and smells strongly of mold. The front desk manager was rude at check-in and even gave me keys to a room that was already occupied—with no apology. The room I got was in terrible condition, and the place felt unsafe, especially at night with lots of noise and sketchy activity. I quickly found a better hotel and won’t be returning here. Avoid if you want to enjoy your stay.
Stayed 3 nights in Jul 2025