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Hotel Elsereine Osaka

3.5 star property

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Photo gallery for Hotel Elsereine Osaka

Front of property – evening/night
Creator video
Lunch and dinner served
Lunch and dinner served
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-5-25 Dojima, Kita-ku, Osaka, Osaka-fu, 530-0003
  • Place, Festival Hall
    ‪3 min walk‬
  • Place, Grand Front Osaka Mall
    ‪12 min walk‬
  • Place, Umeda Sky Building
    ‪16 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪59 min drive‬

Room options

View all photos for Corner Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Corner Twin Room

  • Sleeps 2

View all photos for Standard Twin Room, Non Smoking (22 square meters)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room, Non Smoking (22 square meters)

7.2 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking (22 square meters)

Room amenity

Superior Double Room, Non Smoking (22 square meters)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room, Non Smoking (21 square meters)

Desk, laptop workspace, blackout curtains, soundproofing

Semi Double Room, Non Smoking (21 square meters)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Twin Room, Non Smoking (36 square meters)

Corner Twin Room, Non Smoking (36 square meters) | View from room

Corner Twin Room, Non Smoking (36 square meters)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite, Non Smoking (60.8sqm)

Royal Suite, Non Smoking (60.8sqm) | Desk, laptop workspace, blackout curtains, soundproofing

Royal Suite, Non Smoking (60.8sqm)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite, Non Smoking (58 square meters)

46-inch flat-screen TV with digital channels, TV

Junior Suite, Non Smoking (58 square meters)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (22 square meters)

Triple Room, Non Smoking (22 square meters) | Desk, laptop workspace, blackout curtains, soundproofing

Triple Room, Non Smoking (22 square meters)

8.4 out of 10
Very good
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (44sqm)

Deluxe Twin Room, Non Smoking (44sqm) | Desk, laptop workspace, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking (44sqm)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Semi Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Semi Double Room

  • Sleeps 2

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | Desk, laptop workspace, blackout curtains, soundproofing

Junior Suite, Multiple Beds

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 2

Standard Twin Room with Extra Bed

  • Sleeps 3

View all photos for Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Double Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Double + Sofa Bed, 3 People, Non-Smoking

  • Sleeps 3

View all photos for Junior Suite, Non Smoking (58 Square Meters)

Meeting facility

Junior Suite, Non Smoking (58 Square Meters)

  • Sleeps 2

Royal Suite, Non Smoking (60.8 Sqm)

  • Sleeps 2

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About this property

Hotel Elsereine Osaka

Hotel with a restaurant, 10-minute walk to Grand Front Osaka Mall
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe.
Hotel Elsereine Osaka offers 137 accommodations with complimentary slippers and a hairdryer. 46-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Elsereine Osaka. During your stay, you're just a quick walk from Grand Front Osaka Mall. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a vending machine
  • 10 minutes by foot from Grand Front Osaka Mall and a 2-minute drive from Umeda Sky Building
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Hotel Elsereine Osaka also features a vending machine, dry cleaning/laundry services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Osaka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Katsura – This restaurant serves lunch and dinner.
Ginmokusei – This restaurant serves breakfast and brunch.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (JPY 3,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,200 to 2,750 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginmokusei
  • Katsura

Things to do

  • Piano

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 to 2750 for adults and JPY 0 to 1000 for children
  • Self-parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elsereine
Elsereine Hotel
Elsereine Hotel Osaka
Elsereine Osaka
Hotel Elsereine
Hotel Elsereine Osaka
Hotel Elsereine Osaka Hotel
Hotel Elsereine Osaka Osaka
Hotel Elsereine Osaka Hotel Osaka

Hotel Elsereine Osaka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 1001 reviews
Rating 8 - Good. 404 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

DANIELA ANTONINA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 5 nights in Nov 2025

8/10 Good

Rajeev

Liked: Cleanliness, amenities, property conditions & facilities
Huge hotel and luxury feeling
Stayed 1 night in Nov 2025

10/10 Excellent

Eric, Kamloops

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and in excellent shape. The daily cleaning was top notch. The room is a little small for 3 people, but it would be perfect for 2 people. Front desk staff was super helpful. The location is what really makes this hotel excellent. It is connected to the Dotica underground passageway that can be used to walk to Umeda Nishi station which we used for most of our touring. If you need other lines you can walk just a little further underground to the Osaka station with many trains and other subway lines. To get there you go to level B1 from a separate elevator to the regular ones. We found this super handy. Especially when it is raining.
Stayed 7 nights in Nov 2025

10/10 Excellent

Canhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Stayed 1 night in Oct 2025

6/10 Okay

Nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities
I felt it was overpriced for the standard of the rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
The room was spotless. However, don’t try to ask for early check in (even if it is one hour before official check in), because they will ask for a fee that exceeds the daily rate. Spare yourself feeling this indignity. Otherwise, the hotel is very nice and modern and well located.
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful buffet breakfast with both asian and western options. Plenty of choices and reasonable price.
Stayed 3 nights in Oct 2025

8/10 Good

Chie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe. Very convenient because we can take underground path to any major places such as station, department stores, shops and restaurants without heat on the ground in the summer time or rainy days.
Stayed 3 nights in Sep 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellentnand the hotel is beautiful. Would definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, stuff are very friendly and location is great
Stayed 3 nights in Aug 2025

10/10 Excellent

DENISE JEAN RENEE, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. In a good area. Staff were great!
Stayed 1 night in Aug 2025

8/10 Good

Chang

Liked: Cleanliness, staff & service, property conditions & facilities
This place is pretty good. I’m not familiar with the actual transportation, I don’t give commands for something not certain
Stayed 4 nights in Jul 2025

8/10 Good

Pan

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Yuri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean. Need bit more space for the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Fermin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay, well located, friendly staff, clean rooms.
Stayed 4 nights in May 2025

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and a short walk to the train station
Stayed 2 nights in May 2025

10/10 Excellent

kam hung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Efrain

Liked: Staff & service, amenities, property conditions & facilities
Was a great experience
Stayed 2 nights in Apr 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One of the staff members in the restaurant does not exhibit an appropriate attitude, and unfortunately, I have to deal with her every day.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the decor
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort

Room too small for 2 adult, 1 child

Rooms were way too small for 2 adults 1 child when the sofa area was setup as the 3rd bed. Cant walk when luggagea are opened up. The booking should have suggested a bigger room size.
Stayed 4 nights in Dec 2024

6/10 Okay

GARY

Disliked: Property conditions & facilities, room comfort
rooms were small and the buffet was disappointing compared to other hotels I had stayed in. the staff was very nice and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front lobby especially Mr. Fu was very helpful and gave lots of tips to make our vacation more enjoyable. The luggage transfer service from our hotel in Kyoto to Elsereine in Osaka was awesome. One thing that the hotel needs is a self service laundry room.
Stayed 4 nights in Oct 2024

4/10 Poor

Rucha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff was very rude and did not help with necessary things. The area is good but not good facilities considering how big hotel chain this is. There wasn’t event a smart TV which is literally available in any small hotel. All in all the hotel was a disappointment
Stayed 3 nights in Oct 2024