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Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5.0 star property

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2 bars/lounges, poolside bar
Beach Front Casita | Beach/ocean view
On the beach, white sand, sun-loungers, beach umbrellas
Lobby sitting area
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View in a map
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪18 min walk‬
  • Place, Tres Rios Ecopark
    ‪6 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Beach Front Casita

Beach Front Casita | Living area | 55-inch flat-screen TV with satellite channels

Beach Front Casita

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 93 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Patio Diamond Suite

Patio Diamond Suite | View from room

Patio Diamond Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 105 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Cenote Lagoon Deluxe Junior Suite

8.6 out of 10
Excellent
(16 reviews)
  • Lagoon view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Palafitos Junior Suite

View from room

Palafitos Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Beach Front Presidential Suite - Water Circuit Included

Beach Front Presidential Suite - Water Circuit Included | Interior

Beach Front Presidential Suite - Water Circuit Included

  • Ocean view
  • 355 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Junior Suite, Patio

Junior Suite, Patio | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Junior Suite, Patio

8.6 out of 10
Excellent
(27 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop | Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Palafitos Junior Suite Rooftop

  • Lagoon view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Catch some rays at the beach or spend the day relaxing at Blue Diamond Luxury Boutique - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers 128 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A marina, a health club and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Blue Diamond Luxury Boutique - All Inclusive - Adults Only. During your stay, you'll be within walking distance of El Camaleón Mayakoba Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast offered
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with a beachfront location at Aquamarine Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body wraps or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Blue Diamond Luxury Boutique - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Blue Diamond Luxury Boutique - All Inclusive - Adults Only such as a marina and an outdoor pool.

Free breakfast is served. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco property also offers a health club, a steam room and a garden. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Guests are served a free cooked-to-order breakfast.
Aquamarine Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Ceviche-Tapas Bar – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ambar Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Cafe Brule – This café only serves light fare. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Lessons/classes/games

Cooking
Language

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ambar Restaurant
  • Aquamarine Restaurant
  • Cafe Brule
  • Ceviche-Tapas Bar

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 23 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.37 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (return, maximum occupancy 4)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

Blue Diamond Luxury Boutique - All Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 950 reviews
Rating 8 - Good. 183 out of 950 reviews
Rating 6 - Okay. 83 out of 950 reviews
Rating 4 - Poor. 56 out of 950 reviews
Rating 2 - Terrible. 53 out of 950 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lesia

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
I consider my review to be as objective as possible, as I am an experienced traveler. What can I say about the hotel? If you are looking for peace, privacy, decent à la carte food (no buffet), and wonderful, attentive staff, then this hotel is definitely for you. The hotel is absolutely beautiful and surrounded by lush greenery. You literally live in the middle of the jungle — among palm trees, vines, and many interesting animals that do not disturb you at all, so there is no need to be afraid. Yes, there is a pond with crocodiles on the property, but during our 10-day stay we saw a crocodile only once. Rather than being a downside, it adds a sense of exotic adventure and variety to the experience. As for the downsides: if you have mobility issues, a disability, or are traveling with elderly people, you should carefully consider whether this hotel is suitable for you. The hotel is not equipped with ramps. To access one of the restaurants for dinner, you must climb three flights of stairs — there is no elevator or alternative access. The restaurant is located on the second floor. The same applies to access to the beach and the swimming pool, both of which require using stairs. This was quite challenging for my husband (who uses a walker) and for my elderly parents. That said, the staff are very kind and helpful and will assist whenever possible. I would also like to mention some inconveniences for guests traveling with pets. We stayed with our small 4 kg poodle. Although th
Stayed 9 nights in Jan 2026

10/10 Excellent

Hratch

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great food clean rooms needs a little tlc. Great staff and grounds
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not friendly, very limited bar staff long waits for drinks and food
Stayed 4 nights in Jan 2026

10/10 Excellent

TAKAHIRO

Stayed 2 nights in Jan 2026

8/10 Good

karen

Liked: Cleanliness
Stayed 7 nights in Jan 2026

10/10 Excellent

Nehal

Liked: Cleanliness, amenities
Wonderful hotel staff, who made our stay feel so special. Jenny was a delightful staff and brightened our day with her positive vibes and cheerful smile. As read on many prior reviews the hotel doesn't look as new as it once did. There are signs of wear and tear and agree some much needed maintenance is definitely required to the hotel to make it truly shine. Being a boutique hotel does have its qualities where you are given quality over quantity and that showed, food and service was exceptional.
Stayed 10 nights in Dec 2025

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Blue Diamond is out of this world. It feels like walking into a "White Lotus" set. Impeccable grounds, gorgeous architecture, EVERY SINGLE staff member was gracious and kind...the food was amazing, the rooms were beautiful. We saw lots of coatis and beautiful birds. The resort was very quiet and the ultimate place to relax. There are activities to do onsite but they were out of our budget.
Stayed 3 nights in Jan 2026

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were friendly. Beautiful grounds. However, room did not have hot water. Maintenance was called out 3 times, then informed me that it was fixed, and to wait for it to get hot. Each time, it was 35mins wait. I can see maybe 10 min to get hot but 35 is a long time. It makes it so every time you use the toilet, you must wash in cold water. Then, the lights stopped working. It was not the power to the whole room, just all lighting. I was told maintenance was coming right away, but after waiting 45 mins I left the room. I had adjusted the room a/c warmer, but it never got warmer, even with the heater on. The bedding was all very thin sheets and no blanket to the side or on the couch or anything, so I had to sleep with both bath robes on top of the covers to stay warm, in a suite where I could not get warm by taking a hot shower unless I waited 35 mins. When we checked in, we were given a whole show about free upgrades, and then the room I was “upgraded” to didn’t work, and was in a section right next to the construction of the resort next door. I heard construction noises constantly. If I went on the patio, even fully clothed and covered, I would get cat-called by the men working. I did not feel comfortable to be on the patio let alone lay out. Also we were told the resort was under-capacity, so one of the restaurants would be closed each night, yet I was not allowed to move rooms. My family also got the wrong room type, and one had to sleep on a couch.
Stayed 3 nights in Nov 2025

6/10 Okay

Denise

Stayed 6 nights in Nov 2025

4/10 Poor

Phillip, sault ste.marie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is promoted as a 5 Star Luxury Resort but really is not! Might have been 10 plus years ago but very run down and in some cases unsafe, decking and railings are ready to break and met another couple who actually fell through railing when looking at alligators below. Feels like it’s been abandoned and reopened without any repair or investment going into the property. Mice droppings in room and when mentioned told property is surrounded by jungle and animals so to be expected!! Only one restaurant open some days, very long walk or golf cart ride to beach and small pool or restaurant to eat anything. Room keys constantly stop working and require multiple in-convent trips to front desk to yet get another card that will not work, door scanners need replacing.. bell hops and waiting staff are wonderful and try to make up for shortcomings but property management poor and no investment on keeping it at a acceptable standard. Sewage smell, lobby advertised as having a cafe with light breakfast items, always empty no food to be had!! Paid for a spa experience in forest area with abandoned structures with toilet without a seat that didn’t flush and shower hardly working, lockers with lizards in them,.We chose this resort because photos represented beach as large and beautiful witch maybe at one time it was, worst by far on 3 mile stretch walked no upkeep going on, it was rated 5 stars and luxury, however a stretch to class it as a 3 star in my opinion. Very disappointed
Stayed 7 nights in Nov 2025

6/10 Okay

Kaj

Liked: Cleanliness, amenities
Disliked: Staff & service
I had a horrible experience when I, after 21 hours trip. The concierge was arrogant and unfriendly, having ,e to sign a lot of paper just saying :Sign there. But the worst came when he insisted that I should pay the whole amount for my stay I had problems with my Amex so he ordered me to phone my bank in Sweden (the time there would be 5 am). I refused and asked if it could wait until the following day. He refused. So he let me go to bed after paying half of the bill, with a credit card how actually is connected to my wife. Finally I got to my room. The following morning when I was ordered to go to reception to pay the remaining part it showed that the costs were pre-paid.I can't get rid of a bad feeling that the insistency of the concierge had some special purpose. Extremely sad since I thoroughly enjoyed the stay. But the reception overshadowed the rest, unfortunately
Stayed 2 nights in Nov 2025

10/10 Excellent

Shlomo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent and tasty all kinds the food. Looks like special sheff chooked it. The atmospheric, type of the gusts, the quietly and the very special architectural of the place inside the jungle, including few kinds of animals, make it the best place for vacation.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ambri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well stocked and clean
Stayed 6 nights in Nov 2025

8/10 Good

Nitsa, Hillsborough

Customer service on ten! Xavier, Abril, Fernando and Francisco and the rest of the staff are amazing! Room was extremely clean. They have 3 restaurants but Amber was delicious but to be honest I was sad it was only open for two days because the other restaurant was just okay
Stayed 6 nights in Oct 2025

10/10 Excellent

sharon

Stayed 5 nights in Oct 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is in rough shape. Needs work. Showing its age. But we overlooked that because the staff are incredible. The food is amazing. We had the best time. So relaxing.
Stayed 10 nights in Oct 2025

10/10 Excellent

Daisy

Stayed 6 nights in Oct 2025

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Would recommend.
Stayed 5 nights in Sep 2025

2/10 Terrible

Priya

Stayed 4 nights in Sep 2025

10/10 Excellent

Paula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fabulous stay at this hotel! The food was excellent, and the customer service was truly outstanding. I enjoyed a cocktail class with Juan Pablo and a yoga session with Emanuel—both experiences were amazing. All the staff work with their hearts, making every moment feel special. The team here is truly exceptional, and they made my time unforgettable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Facility was very clean. Very relaxing.
Stayed 8 nights in Sep 2025

8/10 Good

Bayan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quiet getaway. It was our second time visiting the resort. There’s certainly some wear and tear but it’s nice overall. Delicious food!
Stayed 4 nights in Sep 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with incredible staff!
Stayed 3 nights in Sep 2025