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SureStay Plus Hotel by Best Western Vero Beach

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Vero Beach

Outdoor pool, pool umbrellas, pool loungers
Reception
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
9330 19th Ln, Vero Beach, FL, 32966
  • Vero Beach Outlets
    ‪6 min walk‬
  • Vista Plantation Golf Club
    ‪7 min drive‬
  • McKee Botanical Garden
    ‪18 min drive‬
  • Vero Beach, FL (VRB-Vero Beach Municipal)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Vero Beach Inn & Suites I-95

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1127)
The price is €77
for 1 room
includes taxes & fees
4 Jun - 5 Jun
Vero Beach Inn & Suites I-95

About this property

SureStay Plus Hotel by Best Western Vero Beach

Hotel in Vero Beach with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a microwave in a common area and a meeting room. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Vero Beach offers 65 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 45-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Vero Beach. During your stay, you're just a quick walk from Vero Beach Outlets. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Vero Beach Outlets and 5 minutes from Basin 22 Mitigation Bank
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Vero Beach offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus Hotel by Best Western Vero Beach. Self parking is free.

This Vero Beach hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 8:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 8:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlson Beach-I-95
Country Carlson Vero Beach-I-95 FL
Country Inn Carlson Vero Beach-I-95 FL
Inn Carlson Beach-I-95
Surestay Plus By Vero Vero
Country Inn Suites by Radisson Vero Beach I 95 FL
SureStay Plus Hotel by Best Western Vero Beach Hotel
SureStay Plus Hotel by Best Western Vero Beach Vero Beach
SureStay Plus Hotel by Best Western Vero Beach Hotel Vero Beach

SureStay Plus Hotel by Best Western Vero Beach Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alessandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, old, bathroom broken, no soso or shampoo Bed made moise Carpet was smelly like mold Felt unsafe
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Stayed 1 night in Feb 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst in the business!!! 😔

I stayed in many hotels all over the state of Florida and I have to say that this particular sure stay by Best Western was the worst experience I've ever had. The staff was rude the rooms were shabby housekeeping was intrusive and management or untrained and very unprofessional
Stayed 6 nights in Jan 2025

4/10 Poor

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this property one more try and they failed No shampoo,no tissues, dirty,food skimpy. Thier way of cutting cost
Stayed 3 nights in Feb 2025

6/10 Okay

Greg

Very noisy, right beside interstate
Stayed 1 night in Jan 2025

10/10 Excellent

Loveline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

I was very pleased, and the staff was very nice. My room was clean, which is all I was looking for. Overall, I had a great experience.
Stayed 2 nights in Feb 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property copies your ID and keeps this photo copy. Florida Hotel ID data capturing illegal. No hotel is to keep on file your ID in photo. High risk fraud potential by staff, or anyone that wants to sell your data. Questioned this practice, no hotel stay. Services denied to a illegal capture, told to leave.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room.
Stayed 1 night in Feb 2025

2/10 Terrible

Lisa

Business traveller, Travelled with pets
They took my money by charging me three different times for the pet fee of 150.00 dollars. They credited me 150.00 only to pay for the first charge. During my stay , my room blinds didn’t shut at all, so people could see in my room. Moreover, when I asked for a receipt the lady didn’t want to give me it and said why do you need a receipt when I told you the amount. Then she printed out one receipt ,and I told her that I need another receipt where it listed the pet too. And when I was getting my birds to bring to my room, he dropped water and some seeds and the lady said now which of the birds is going to clean it up. I have never had a horrible experience like this at any hotel.
Stayed 3 nights in Jan 2025

8/10 Good

brian

Stayed 4 nights in Jan 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rest
Stayed 4 nights in Jan 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2025

6/10 Okay

William

Liked: Staff & service
Disliked: Property conditions & facilities

Cover Up

Smells like mold Street people kinda hotel Shame on Vero Beach for allowing
Stayed 1 night in Jan 2025

10/10 Excellent

Leonard

Stayed 1 night in Jan 2025

2/10 Terrible

France

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

THERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and efficient and easy check in.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love this hotel
Stayed 2 nights in Jan 2025

6/10 Okay

Twayne

Stayed 1 night in Nov 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Has a funky smell. Room is nice
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnighter

This was a quick overnighter as part of a larger trip. It was a last-minute reservation due to some other unforeseen things. The only thing I think Shore steak could do is get a big sign high up. It was hard in the dark driving around in circles at the mall, trying to find the hotel! All your staff people were very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was advertised as a great feature, but was not maintained, water was full of leaves. The staff was very friendly, professional and accommodating
Stayed 4 nights in Dec 2024

2/10 Terrible

CHESTER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse experience ever!

Hotel person Chanel your staff member person provide to me did not have my name on reservation. Afterwards, this hotel staff member requested to be allowed to reach out to a supervisor then returned and told me that figure it out that I was not to be allowed inside the hotel or to go through with any reservation that was fully paid. Afterwards, the staff member told me that I was not gonna be able to speak to a supervisors untill possibly monday 10/07/2024. Hotels.com made several attempts to reach out to the property and your personnel would not pick up the phone to provide any additional information or explanation on to Hotels.com. Hotels.com made several attempts to reach out to the property and they would not pick up the phone to provide any additional information or explanation onto why I was refused to stay after the reservation was fully paid untill sunday 10/06/2024.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here its always clean and safe and they have a good breakfast 😋
Stayed 1 night in Dec 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024