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"Staff are lovely, friendly and helpful. Tboroughly enjoyed our stay and will def go back"

"I loved my stay. The room was lovely, clean, modern, and fresh. I slept like a baby. The breakfast choices were great and tasted really good. If you asked if I would go there again, I would say a thousand percent yes—I will stay again."

"The only thing that could be improved on is the helpfulness of the reception stafff as in, deflecting questions about our dinner booking to the bar staff who we were expected to queue up to ask about our dinner reservations….which although booked online as per their request email, did not even exist. ..."

"Stayed here many times, it’s coveniently positioned and generally, the standard fits the price. Two issues though, render it second choice moving forward. Firstly, car parking cost £12 per night three years ago. Last year, it increased to £16 and now, it has increased again, to £20. Unacceptable. ..."

"A real treat. Close to everything a tourist would want in York. Luxurious and elegant. Had afternoon tea (a treat). The lounge was nice with live music. The property and staff top notch."

"Really enjoyed our stay at the hotel, the bed was very comfortable and the room was clean and practical. Ideal location for the train station. Staff were friendly and a big shout out to Marcus last night, he makes the best espresso martini. Thank you for making our night."