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Aparthotel

Citadines South Kensington London

4.0 star property

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Photo gallery for Citadines South Kensington London

Interior
In-room safe, desk, soundproofing, iron/ironing board
Fridge, microwave, stovetop, electric kettle
Apartment, 1 Bedroom | Staircase
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
35A Gloucester Road, London, England, SW7 4PL
  • Place, Imperial College London
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪6 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Studio

Studio | In-room safe, desk, soundproofing, iron/ironing board

Studio

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

Deluxe Studio | Living area | LCD TV

Deluxe Studio

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for One-Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe Studio

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 4

View all photos for Studio

In-room safe, desk, soundproofing, iron/ironing board

Studio

  • Sleeps 2

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About this property

Citadines South Kensington London

Aparthotel with a fitness centre, 4-minute walk to Imperial College London
A fitness centre, self parking and a business centre are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include a rainfall shower and an electric kettle. Weekly housekeeping is available.
Citadines South Kensington London offers 92 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead.

This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Citadines South Kensington London. During your stay, you're just a quick walk from Imperial College London. You'll find features such as free WiFi in public areas, plus a gym and a business centre. Built in 1996, this aparthotel has 92 apartments over 6 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area and a sitting area
  • Free WiFi and wired Internet
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Imperial College London and 13 minutes on foot from Hyde Park
  • Cats and dogs welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Citadines South Kensington London. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London aparthotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 35 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Kitchen

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: GBP 10 for adults and GBP 10 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: GBP 50 per stay

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 40 kg per pet
  • Fee: GBP 15 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 92 units
  • Built in 1996
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: GBP 25 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: GBP 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Citadines London South Kensington
Citadines Prestige Apartment London South Kensington
Citadines Prestige London South Kensington
Citadines Prestige South Kensington London
Citadines South Kensington London Apartment
Citadines Apartment
Citadines South Kensington London
Citadines South Kensington London Aparthotel
Citadines Prestige South Kensington Hotel London
Citadines Hotel London
Citadines South Kensington London, England
Citadines Aparthotel
Citanes Prestige Kensington L
Citadines Kensington London
Citadines South Kensington London London
Citadines South Kensington London Aparthotel
Citadines South Kensington London Aparthotel London

Reviews

Citadines South Kensington London Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 630 out of 1266 reviews
Rating 8 - Good. 504 out of 1266 reviews
Rating 6 - Okay. 87 out of 1266 reviews
Rating 4 - Poor. 27 out of 1266 reviews
Rating 2 - Terrible. 18 out of 1266 reviews

Reviews

6/10 Okay

Wong Hei

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and tried their best. Old facilities and noisy sofa bed (but acceptable otherwise) Weak toilet flush
Stayed 6 nights in Jul 2025

4/10 Poor

Milla

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bizarre experience. Would never consider this hotel again nor recommend to others. On my first day, the fire alarm went off intermittently and not continuously, even as the hallways filled with smoke (this seems like a safety violation). The staff insisted nothing had happened, even after firefighters showed up. The hotel only has two small elevators, and one was broken for the entire duration of my 10 day stay (I spoke to the other guests and we calculated that it had been broken for at least the entire month prior). Guests, suitcases, and staff with service trolleys all used the remaining elevator and it was always busy and full. Taking the stairs meant having to walk through the garbage area. The room itself was fine. The AC worked and the bed was comfortable enough, but don’t expect to have it cleaned, your towels changed, or the trash taken out. For the ladies: the downcast lighting is atrocious and there are no plug sockets near the mirrors for you to style your hair. The free coffee machine in the lobby is truly carrying the team in terms of guest satisfaction.
Stayed 10 nights in Aug 2025

8/10 Good

Liu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and location is great! But the sofa bed is a problem for me during stay as it is not comfortable to sit in.
Stayed 10 nights in Jul 2025

8/10 Good

oliver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Look. It’s an appartment hotel in a posh part of London. You’re not getting value here. The rooms are fine. The beds relatively comfortable. It’s what you pay for.
Stayed 2 nights in Jul 2025

8/10 Good

Luis G.

Liked: Cleanliness, property conditions & facilities
On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?
Stayed 7 nights in Jun 2025

10/10 Excellent

ABDULLAH, Kuwait

Stayed 6 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice . Location was great. At Two nearby options for the hop on hop off bus. Walking distance to shops and food. 8 minutes drive to Knotting Hill.
Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Staff were very helpful. On site parking was great. The apartment was spacious and great for our family. Location is great.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for the Royal Albert Hall and the parks. Big, comfortable bed. Our two teenage sons were fine on the sofa bed in our 1-bed apartment. Perfect for a short break in London.
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort
Very clean & Tidy Staff lovely & polite , nothing too much bother. Great location. Room clean / tidy , with everything you need. Very quiet
Stayed 1 night in May 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location - close proximity to shops, restaurants and public transportation. Well kept rooms. Highly recommend!
Stayed 6 nights in May 2025

10/10 Excellent

Yvonne, Mission

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Kristian

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Citadines South Kensington was a great choice for our stay in London. It suited our needs perfectly – clean, comfortable, and well-equipped. The on-site laundry facilities were especially convenient for a longer stay, and the location is excellent – close to Gloucester Road station, museums, and lovely local cafés. It’s a practical and reliable option for travellers who want a bit more flexibility and independence. We’d happily stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel for our family of 4. Lots of space and a great set up for us with a kitchen. Great location and walkable to Kensington Gardens and metro station.
Stayed 4 nights in May 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Renaissant, Portland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in Kensington, easy access to the tube and Kensington Gardens. Our room was quite large for a London hotel, it was very clean and comfortable with nice amenities - bottled water, tea, shampoo, etc. There was also a small kitchenette.
Stayed 1 night in May 2025

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good location in central London
Stayed 9 nights in Apr 2025

10/10 Excellent

Suzy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and beautiful property. So easy to check in and out. Really enjoyed our visit and wished we could’ve stayed longer
Stayed 1 night in Apr 2025

8/10 Good

HO YUEN CEDRIC

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Great location and love the coffee machine in the lobby.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. It’s like having a little apartment in London. Great location. Nice people.
Stayed 6 nights in Dec 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant and helpful staff.
Stayed 1 night in Mar 2025

2/10 Terrible

adriana, east wareham

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Please do no stay here. This property is run down to its core. Its so old and dirty we barely had any sleep. Didnt take a shower because there was mold in the tiles. Carpet peeling, dents on the walls, kitchen was old and stained. The sofa bed is a joke, the mattress in it is old,stained and thin as a paper. Asked for extra pillows and linens for the sofa bed and didnt get it until i ask for it the second time around 10 pm. The only good thing about this property is the location, but there are at least like 6 hotels around the corner so pick a different one. We checked in at 3 pm and left at 5 am. We couldnt stay anymore.

10/10 Excellent

sataporn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel . Staff is very nice and helpful near the train station. Nice room and clean.
Stayed 5 nights in Mar 2025

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