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Royal Lancaster London

5.0 star property

Choose dates to view prices

Photo gallery for Royal Lancaster London

Front of property – evening/night
Interior
Daily English breakfast (GBP 35 per person)
Interior
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

View in a map
Lancaster Terrace, London, England, W2 2TY
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪16 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom

9.6 out of 10
Exceptional
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

8.8 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Corner

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite | Premium bedding, minibar, in-room safe, desk

Spires Suite

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

Premium bedding, minibar, in-room safe, desk

Classic Triple

10.0 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Classic Room)

Premium bedding, minibar, in-room safe, desk

Classic Double Room (Classic Room)

9.4 out of 10
Exceptional
(42 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Family Suite

Studio Family Suite | Premium bedding, minibar, in-room safe, desk

Studio Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Royal Lancaster London

Luxury hotel with 2 restaurants and 24-hour fitness centre
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking.
Royal Lancaster London offers 411 accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Royal Lancaster London. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Island Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, bicycles to rent and archery
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Hyde Park and Kensington Gardens
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 11 AM.
Island Grill – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Nipa Thai – This restaurant specialises in Thai cuisine and only serves dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 55 per day)

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Island Grill
  • Nipa Thai

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Family friendly

  • High chair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • In a state park

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self-parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Royal Lancaster London offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Royal Lancaster London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 800 out of 1006 reviews
Rating 8 - Good. 152 out of 1006 reviews
Rating 6 - Okay. 27 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gina, Dripping Springs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Jay

Stayed 1 night in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many great things about the Royal Lancaster the staff, room, and amenities are great also the location is amazing and easy access to a tube line and Hyde Park.
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was spotlessly clean and organized. We asked for extra coffee and received it. We used the concierge service several times and they were very helpful. The location was very convenient for our needs.
View of the neighborhood
Hyde Park just across the street
Stayed 2 nights in May 2025

10/10 Excellent

Nazdokht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

C

Stayed 1 night in May 2025

8/10 Good

Juan Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Harold T, Harvest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Lancaster is the best place we have stayed in London. The service is outstanding.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location to Paddington Train Station
Stayed 1 night in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Warren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast buffet this side of the Langham, Melbourne with a magnificent Hyde Park view
Stayed 1 night in Apr 2025

2/10 Terrible

Kutter

Travelled with family
Accidentally booked the wrong date by a day(sometimes when looking at properties if you hit the back button it will revert dates to a previous booking) and I IMMEDIATELY—as in less than 60 seconds—made them aware and even offered to upgrade the room to make it worth their time, they absolutely refused to work with me in any way, shape, or form. No one I talked to would offer any help besides “we can add an addition day, but we will not refund or move that booking.” If this is the way they conduct business, can’t imagine they are honest in any other ways.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the perfect stay!

I will go back to this hotel again and I highly recommend it to anyone traveling to London. I can't remember the last time I enjoyed a hotel stay to this degree! It checked every box and then some.
Stayed 5 nights in May 2025

10/10 Excellent

Louisa

Stayed 2 nights in May 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fantastic, entire staff was outstanding. Sebastian the concierge was so helpful and enjoyable to interact with. Definitely our hotel destination on next trip to London.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carrie

Stayed 2 nights in Apr 2025

10/10 Excellent

Elrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't have been better

My wife and I stayed for one night and there is literally nothing that could have been done to make the stay better. After contacting a reservation agent a few days in advance about an earlier check-in time, we were able to check-in a couple of hours early since our flight was arriving in the morning. The agent informed us that this was not guaranteed but they made every effort to accommodate us and thankfully the room was ready. This made a massive difference in our trip and experience at the hotel. I would not have faulted them if the room was not ready, but the extra effort was noticed and much appreciated. The check-in process was quick and easy. The room was clean, visually attractive, modern, and comfortable. There was complimentary water and snacks provided in the room and the bed was great. After checking out, the front desk held our bags until we could retrieve them after the London Marathon. Every staff member that we spoke to was pleasant and helpful. To sum it all up, the experience and stay were 10/10 and we will definitely plan to stay here upon our next visit to London.
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Stayed 1 night in May 2025

10/10 Excellent

Marc, Houston

Liked: Cleanliness, amenities
The area isn’t the best but the hotel is great.
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025