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Beach House Hotel

2.5 star property

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Photo gallery for Beach House Hotel

Exterior
Basic Room | Iron/ironing board, free WiFi, bed sheets
Reception
Terrace/patio
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬

Room options

View all photos for Room Standard

Iron/ironing board, free WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 3

View all photos for Room Premium

Iron/ironing board, free WiFi, bed sheets

Room Premium

  • 20 sq m
  • Sleeps 4

View all photos for Basic Room

Basic Room | Iron/ironing board, free WiFi, bed sheets

Basic Room

9.2 out of 10
Wonderful
(27 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

7.2 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Single Bed

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About this property

Beach House Hotel

A 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel.
Beach House Hotel offers 29 air-conditioned accommodations, with a ceiling fan. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Beach House Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas.
  • Free WiFi and wired Internet
  • Services include luggage storage
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
WiFi and wired Internet are free in public spaces.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach House Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Beach House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 225 out of 529 reviews
Rating 8 - Good. 138 out of 529 reviews
Rating 6 - Okay. 86 out of 529 reviews
Rating 4 - Poor. 40 out of 529 reviews
Rating 2 - Terrible. 40 out of 529 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cristian

2/10 Terrible

Lee

Disliked: Amenities
Warning: Next to two very VERY loud nightclubs! The doors and beds were shaking from the bass. The music is non-stop every night until 3am. The clubs are literally a stone's throw away. Spend the extra money on somewhere quieter.
Stayed 13 nights in Jan 2026

8/10 Good

Jenneca

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms and everything works well
Stayed 2 nights in Jan 2026

6/10 Okay

Katarzyna

Liked: Cleanliness, staff & service
The place is older but appears clean, extremely loud location there was loud music with intense bass from 9pm-4am both nice. The coffee shop attached has really good voffee
Stayed 2 nights in Jan 2026

2/10 Terrible

Felipe

Stayed 1 night in Jan 2026

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you don’t mind hearing the music from the clubs around you or if you’re into clubbing. It is a bit far from a nice beach entrances, but there’s a nice dock nearby. The shower is a bit confusing to use, but not impossible. The staff is nice and there a cat that receives you at the front desk.
Stayed 2 nights in Jan 2026

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I have stayed at... for the price. The rooms were clean. The staff was freindly. Even gave tips for a solo traveler to be safe while visiting the city. Very accomidating, services I get from much higher priced hotels. When I return I will stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

dib

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2026

4/10 Poor

Claudia

Disliked: Cleanliness
Stayed 3 nights in Jan 2026

10/10 Excellent

ANGEL JOSUE

Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

10/10 Excellent

LINGYUE

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 4 nights in Nov 2025

4/10 Poor

Jean Jacques

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is nice and good value for money. It’s incredibly noisy, impossible to sleep until 3 am as there are 2 very loud clubs in the corner of the street.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecelent service nice hotel very clean and comfort only because clubs Their but when u tire u sleep
Stayed 2 nights in Jul 2025

10/10 Excellent

JULIO, ROSEMOUNT

Stayed 2 nights in Jan 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Desiree sarai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy céntrico, cerca de la 5ta avenida y la playa.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerzy, Jackson Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 1 night in Feb 2025

10/10 Excellent

Ferry

Stayed 1 night in Mar 2025

10/10 Excellent

Efrain

Stayed 7 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was not hot water in the room and a couple lights were either broken or blown
Stayed 7 nights in Mar 2025

10/10 Excellent

Dominic

Stayed 1 night in Feb 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Great location & price, with large rooms. Open air club close by makes rooms very noisy during evening/night, but ear plugs sort that out. Aircon rather noisy. But for cost and location, it’s pretty good.
Stayed 3 nights in Feb 2025