See all properties

Real Inn Cancún

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Lobby
Daily full breakfast (MXN 290 per person)
Master Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪3 min walk‬
  • Tortuga Beach
    ‪14 min walk‬
  • La Isla Shopping Mall
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Ejecutiva Matrimonial Vista a la Laguna

  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Master Suite Vista a la Laguna

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Dos Camas Vista al Boulevard

7.6 out of 10
Good
(20 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Dos Camas Vista a la Laguna

  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista a la Laguna

  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista al Boulevard

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King Vista a la Laguna

7.0 out of 10
Good
(16 reviews)
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Ejecutiva Matrimonial Vista al Boulevard

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King Vista al Boulevard

7.6 out of 10
Good
(15 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Residence Inn by Marriott Cancun Hotel Zone

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (2569)
The price is €121
for 1 room
includes taxes & fees
1 Aug - 2 Aug
Residence Inn by Marriott Cancun Hotel Zone

About this property

Real Inn Cancún

Lakefront hotel with health club and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us that they can't get enough of the pool at Real Inn Cancún. During your stay, you're just a quick walk from Langosta Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine and a poolside location while dining at Stock Cafe
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • Just a 3-minute walk from Langosta Beach and 12 minutes on foot from Tortuga Beach
Real Inn Cancún offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Real Inn Cancún. Free self parking is available.

This 4-star Cancun hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11 AM.
Stock Cafe – This poolside restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Pool Bar – This bar overlooks the pool. Open daily.
Lobby Bar – On-site bar. Open daily.
Kiosko – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real Inn Cancún

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 290 for adults and from MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 438 out of 1038 reviews
Rating 8 - Good. 238 out of 1038 reviews
Rating 6 - Okay. 151 out of 1038 reviews
Rating 4 - Poor. 96 out of 1038 reviews
Rating 2 - Terrible. 115 out of 1038 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lauralie

Liked: Staff & service, amenities, property conditions & facilities
Really well located especially for going to isla Mulheres. All the receptionist were sympathic and helpful. Restaurant was good. For the property of the room it was not perfectly clean. I recommend the hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Stayed 2 nights in Mar 2025

2/10 Terrible

S.faizan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service of this horror is really bad and they charge you for everything. I called them to fix this thing to come to my room. They didn’t came to fix things and you don’t know how to treat with a customer service so please don’t go to this. I’m telling you.
Stayed 2 nights in Apr 2025

4/10 Poor

suhani

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE FRONT DESK STAFF WAS THE WORST I'VE EVER EXPERIENCED. THEY WERE ARROGANT, RUDE, UNHELPFUL, NOT what service should be at all. Very disappointing. If you're looking for a cheap stay and aren't going to spend much time at the hotel, this might work. I wouldn't stay here again even if it was free!
Stayed 4 nights in Apr 2025

8/10 Good

Donna

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
One of the rooms had black mold. They will fix this. Otherwise, excellent stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Abdirisaq

Stayed 1 night in Apr 2025

6/10 Okay

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities
We constantly had to ask for towels, toilet paper,etc
Stayed 7 nights in Mar 2025

2/10 Terrible

Nikki

Stayed 3 nights in Jan 2025

8/10 Good

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities
good place for the priced paid
Stayed 8 nights in Mar 2025

4/10 Poor

Ernesto

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Be very careful with this Place. We got 3 rooms for 6 nights we had a few extra people and management made us pay extra fees. Over 1 k
Stayed 6 nights in Mar 2025

10/10 Excellent

David Ocampo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything, only recommendation is to add an extra blanket
Stayed 7 nights in Mar 2025

8/10 Good

Scott

Stayed 4 nights in Mar 2025

8/10 Good

Lucita, Houston

Travelled with family
Liked: Cleanliness, staff & service
Beautiful view of the bay, very calm and relaxing. Enjoyed watching boat drove by. Food is expensive and not good. I will stay in all inclusive hotel, where you don't have to worry about food expenses.
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

2/10 Terrible

jakleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible not clean soooo old
Stayed 4 nights in Mar 2025

6/10 Okay

YUXI

Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 3 nights in Mar 2025

2/10 Terrible

Gurdaman

Travelled with family
Terrible
Stayed 3 nights in Mar 2025

4/10 Poor

Victor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My family and I arrived to the hotel around 2 AM. I tried three times to advise the hotel that we would arrive late and couldn’t get a hold of anyone. Once we arrived at the hotel, Manuel assisted us with the check in. He demanded that everyone of my family of 6 be present in order to check in. I informed him that I have two little girls sleeping (3, and 5) inside the car and asked him if he could come to see them instead of having to take the kids out of the car. He told me that he could not and it’s the hotel procedure and I had to have everyone in the lobby in order to obtain the hotel keys. I told him that’s fine but it’s not good customer service on his end. The bellman stayed there watching everything but no help either. Manuel gave us two rooms on different floors at the very end of the hallway. Pretty much sending a message that he is in charge and my family and I were paying the price of complaining about his customer service. Our room number 333 had no towels at all. Not even hand or face towels. In order to shower we had to get pool towels ourselves. We made two complaints with the morning employees but we never received any contact from a manager or anyone trying to make things better or accommodate our towel request. Also the TV in room 333 wouldn’t even turn on and we asked for them to take a look at it and of course they did not and it was never fixed during our time there. Lastly the bathroom paint is literally peeling off the walls.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service
I like the large room. Nice pool great view of lagoon.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 2 nights in Mar 2025

6/10 Okay

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness
Nice hotel ! Breakfast toast too dry , missing pool chairs
Stayed 5 nights in Mar 2025

10/10 Excellent

katiuska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025