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Hotel Indigo London - Kensington by IHG

4.0 star property

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Photo gallery for Hotel Indigo London - Kensington by IHG

Free minibar, in-room safe, desk, laptop workspace
Exterior
Property amenity
Breakfast, lunch, dinner served; international cuisine, garden views
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
34-44 Barkston Gardens, London, England, SW5 0EW
  • Place, Cromwell Road
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Place, Natural History Museum
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(21 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

Premium Room, 1 Queen Bed (Extra Bed) | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Extra Bed)

8.6 out of 10
Excellent
(20 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed (Extra Bed)

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo London - Kensington by IHG

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and concierge services.
Hotel Indigo London - Kensington by IHG offers 100 accommodations with free minibar items and a safe. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the great public transport around Hotel Indigo London - Kensington by IHG. During your stay, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Kensington Quarter
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • Just a 2-minute drive from Kensington High Street and a few minutes from Hyde Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Hotel Indigo London - Kensington by IHG also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 11 AM.
Kensington Quarter – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington by IHG Hotel
Hotel Indigo London - Kensington by IHG London
Hotel Indigo London - Kensington by IHG Hotel London

Hotel Indigo London - Kensington by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Oi Yu

Stayed 3 nights in Jan 2026

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nicely located, quiet and clean hotel. Would definitely stay there again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Krishnan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was small but service and amenities were great
Stayed 6 nights in Dec 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service
Charming place, great staff but room was hot and we couldn’t control the thermostat. Had to sleep with windows opens at night.
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
Clean and comfy room. Good size too. Very close to tube station and easy to get around.
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher, Buxton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium character hotel in central London with superb value to cost. Spent a week here whilst attending a technology conference. Hotel is nicely furnished and the breakfast to order was great. Lovely staff who were genuinely nice and friendly. You could feel that it’s a naturally nice place to work. I’m normally used to paying 250/night for central London, but Indigo really makes the case to stretch that to 350 for such a huge gain in comfort and style.
Stayed 5 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here, the room was large for London with high ceilings, a lovely view, and a comfy bed. The location is top-notch, steps to Earl's Court tube station and loads of shops and cafes (the Blackbird pub on the corner was wonderful) but off the noisy main street. We did have one hiccup where the hotel lost water for a couple of hours one morning, which delayed our plans, but the staff were nice about it and everything else too.
Stayed 4 nights in Nov 2025

4/10 Poor

Catalina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am giving this hotel 2 starts because of the few positive things like very location, cute lobby and good breakfast. As for the rest, run! We were first given room 615, which contrary to what it sounds, it's actually half underground. The humidity and mold in the air were unbearable. We requested the room to be changed and were told there is only one other available, on the last floor, but that is a premium room and 30/pounds per night were requested. If we are not willing to pay, they offered to spray some perfume in the room... I asked for a refund instead, which was not accepted. We were there presented 2 more rooms, still underground, about which the manager said "they don't smell that much". I got in contact with Expedia to ask them for the refund, but I was told they need hotel approval for that, which again they denied. So we ended up not being able to sleep in the room upstairs because of a very noisy elevator/technical room. Furthermore, the water supply was down for more than an hour, leaving the entire hotel unable to use the toilets. The stuff had the worst attitude I've ever experienced. We left after 3 nights annoyed and with a skin rash. Spend your money wisely and avoid this location!
Stayed 3 nights in Oct 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice… a little small but was told most rooms in Italy regardless of hotels are this way… breakfast was excellent, staff super friendly and professional..
Stayed 4 nights in Oct 2025

8/10 Good

Katharine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Patsy, Hanilton

Travelled with family
Liked: Cleanliness, staff & service
After a poor start with the hotel giving us basement rooms with only a small sky-light the staff rectified the matter and we received lovely rooms on the first floor. This hotel has always been our favourite place to stay in London and we have in the past always had a great time. The location is so convenient to the tube at Earl's Court, restaurants and shops.
Stayed 2 nights in Jul 2025

4/10 Poor

Beulah

Travelled with family
Disliked: Amenities
Location is the only reason I stay at this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sai

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Almost feels like a 5 star! For the high standard and location of the hotel, it is well worth the price! Staff were very helpful, Room was very clean, massive bathroom and a decent breakfast. I would definitely stay here again on my next visit to Kensington.
Stayed 1 night in Aug 2025

10/10 Excellent

Desiree

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff. Kudos to Victor for excellent service.
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One night before heading to the airport. This hotel was perfect for getting to Heathrow on the Piccadilly line.
Stayed 1 night in Jul 2025

10/10 Excellent

Neil, Biglerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff with a wonderful breakfast. Have stayed here several times and have never had a bad experience.
Stayed 3 nights in Jul 2025

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great stay! Staff are lovely, building is old but put room is nice, just the bathroom is mouldy and need to repaint
Stayed 3 nights in Jul 2025

10/10 Excellent

Ziliang

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, close to museums and parks
Stayed 3 nights in Jun 2025

2/10 Terrible

Ronald

Travelled with group
Disliked: Staff & service, room comfort

Rip Off Hotel Indigo London at Kensington

When we checked in the air conditioning did not work in the hotel. We informed the manager that we would check out the next morning because the AC did not work and there was a summer heat wave. We asked to speak to the manager who was no where to be found for 2 days. We checked out and 2 days later they charged us for 2 nights even though we spent only 1 night at the hotel. No concern, no caring, no hospitality and terrible customer service. Rip off hotel!
Stayed 6 nights in Jun 2025

10/10 Excellent

June

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025