6/10 Okay
Ben
5 Jun 2025
Definitely not a 5 star! Maybe a 3 at best…
I booked this hotel as a treat for our anniversary as it was listed as 5 star – and because of this expectation we were so, so disappointed. It’s definitely not a 5 star! Maybe a 3 at best…
The room was tiny, and we could barely walk around the bed and there was very little space to unpack and get dressed comfortably. It felt dated, with the faux-marble laminate peeling off the cheap furniture underneath. The TV was too big for the room and blocked the small single-glazed window making the room feel even more claustrophobic and depressing. There was no fridge or other amenities, just a coffee-pod machine and an old electric kettle with a few drink options & a small pack of biscuits. The were no useable plug sockets on the small desk, & the ones by the bed were unusable as they were blocked by the huge cornice & fixed drawers next to the bed – we therefore had to plug the kettle into the only useable socket in the corridor on the floor!
The intermittent wifi signal seemed really poor & the AC didn’t appear to work either (set at 19 but the room was uncomfortably 24!).
The average bathroom had no windows & the water didn’t seem to drain from the shower or sink very well.
I never write reviews, but felt obliged this time as it isn’t what you’d expect from a 5* star hotel and has definitely been misrepresented! Hotels.com et al should be doing their due diligence on * ratings before listing. It certainly wasn’t the 5* treat we were expecting and I'm glad we only booked 1 night
Ben
Stayed 1 night in May 2025
