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Melia Madrid Princesa

5.0 star property

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Photo gallery for Melia Madrid Princesa

Enjoy a meal in style with a beautifully set table and a view through the partition.
Relax by the pool surrounded by comfortable lounge chairs and enjoy the serene atmosphere.
Welcome to Melia Madrid Princessa, featuring a modern glass entrance and lush greenery.
Relax in our spacious lobby, featuring a central seating area with a large sofa and two smaller sofas, a coffee table, and a decorative shelving unit.
Relax in the hotel's spacious lobby, featuring a central seating area, high ceilings, and a modern fireplace.

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet-friendly
  • Spa

Explore the area

Map
Princesa 27, Madrid, Madrid, 28008
  • Gran Via
    ‪8 min walk‬
  • Plaza Mayor
    ‪20 min walk‬
  • Puerta del Sol
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for The Level Grand Premium Connecting Views (4AD)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Grand Premium Connecting Views (4AD)

  • 71 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Grand Room (Premium Views - The Level Access,2+1)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Grand Room (Premium Views - The Level Access,2+1)

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The Level Grand Premium Connecting Views (2+2)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Grand Premium Connecting Views (2+2)

  • 71 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Melia Room, 1 Queen Bed

Melia Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Melia Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Level Room City View (2+1)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Room City View (2+1)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Room (Melia, 2+1)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Twin Room (Melia, 2+1)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for The Level Room City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Room City View

9.2 out of 10
Wonderful
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Melia, 3)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Twin Room (Melia, 3)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for The Level, Junior Suite

The Level, Junior Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level, Junior Suite

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium - The Level Lounge Access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Premium - The Level Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Room City View (3 adults)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Room City View (3 adults)

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Room

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Room (Grand Premium The Level (2+1))

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room (Grand Premium The Level (2+1))

  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (2+2)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Room (2+2)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room (2+1)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Room (2+1)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, City View

Premium Room, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Melia Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Melia Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room (Premium Views - The Level Access)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Grand Room (Premium Views - The Level Access)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite (Princesa)

Grand Suite (Princesa) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite (Princesa)

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Melia Room, Triple Room

Melia Room, Triple Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Melia Room, Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for The Level, Suite

The Level, Suite | Living area | 43-inch flat-screen TV with satellite channels, TV

The Level, Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite

  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Suite

  • Sleeps 2
  • 1 King Bed

View all photos for The Level Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite The Level

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite The Level

  • Sleeps 2
  • 1 King Bed

View all photos for Melia Triple Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Melia Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Grand Suite Princesa

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite Princesa

  • Sleeps 2
  • 1 King Bed

View all photos for Family Kid Room 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Kid Room 1 Queen Bed

  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM VIEW

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

PREMIUM VIEW

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for The Level Room City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Room City View

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for The Level Grand Premium

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Grand Premium

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for The Level Grand Premium View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Grand Premium View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Melia Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Melia Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Melia Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Melia Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for FAMILY ROOM

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

FAMILY ROOM

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level Grand Princess Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The Level Grand Princess Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Melia Queen Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Melia Queen Room

  • Sleeps 2
  • 1 Queen Bed

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4.7 out of 5, Exceptional, (1953)
The price is €172
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includes taxes & fees
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About this property

Melia Madrid Princesa

Luxury hotel with 24-hour fitness centre and spa services
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Change of towels is available on request
Melia Madrid Princesa offers 273 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Melia Madrid Princesa's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Plaza de España - Princesa and 7 minutes on foot from Gran Via
  • Pets welcome for a fee
Melia Madrid Princesa offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. Event space at this hotel measures 20183 square feet (1875 square metres) and includes a conference centre. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Melia Madrid Princesa.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 10:30 AM.
Restaurane Mosaico – On-site restaurant.
Bar Bribone – On-site bar. Open daily.
Desayuno Moisaco – On-site coffee shop. Open daily.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, German, Italian, Lithuanian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 32 per day)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Bribone
  • Desayuno Moisaco
  • Restaurane Mosaico

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre (20,183 square foot of space)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (151 centimetre wide door)
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1967
  • Eco-friendly cleaning products used
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Please note: This property’s Half Board and Full Board rates do not include beverages.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Nearby parking fee: EUR 32 per day (656 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Children under 17 years old are allowed in the spa from 11 AM to 2 PM and must be accompanied by an adult.
The spa access fee is waived for guests booked in The Level room types.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 11:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Hotel Madrid Princesa
Melia Madrid Princesa
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa
Melia Madrid Princesa Hotel
Melia Princesa Hotel
Melia Princesa
Meliá Madrid Princesa Hotel
Meliá Princesa Hotel
Meliá Princesa
Meliá Madrid Princesa
Melia Madrid Princesa Hotel
Melia Madrid Princesa Madrid
Melia Madrid Princesa Hotel Madrid

Melia Madrid Princesa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1007 reviews
Rating 8 - Good. 248 out of 1007 reviews
Rating 6 - Okay. 59 out of 1007 reviews
Rating 4 - Poor. 24 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo, PHOENIX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was fantastic as were the staff and the facilities. We thoroughly enjoyed our stay and Madrid was a wonderful place to visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Katie

Stayed 6 nights in Mar 2025

10/10 Excellent

Arina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property, staff was very attentive and loved how close everything was.
Stayed 4 nights in Apr 2025

10/10 Excellent

Eduardo Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super bien

La atención del personal fue inmejorable. Seguro voy a regresar‼️
Stayed 2 nights in Apr 2025

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I would definitely recommend “the level” rooms. Both rooms were very clean and comfortable. Everything was only 10-15 minutes by taxi. And most of all, the service was impeccable. When we return to Madrid again, we will definitely stay at this hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shashank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended. Kids friendly. Walking distance to Gran Via.
Stayed 1 night in Apr 2025

10/10 Excellent

SANTIAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Ramiro, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are the best of the best in Malaga
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

J Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Farkhodjon, Towaco

Liked: Cleanliness, staff & service, property conditions & facilities
Great property conveniently located. We had great time during our short spring break stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel...nice people, excellent location, clean, confortable!
Stayed 6 nights in Feb 2025

10/10 Excellent

Lily

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel for a reasonable price. A little dated but the price reflects that. Service from front desk , the bar to the very pleasant maids was exemplary. Stayed many times in Madrid easily my favorite hotel now here . Walking distance to everything , metros and bus right outside and the Casa De Liria (Duquesa Del Albas spectacular villa )right in front.
Stayed 2 nights in Mar 2025

6/10 Okay

Cristian

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

It’s was okay

I stayed in room 604 and there was mould on the wall close to the window, there’s no essential (like a mini self-care in the toilet) I had to purchase a big toothpaste) I was in need of a charger and at the reception they told me where I could go buy one but they didn’t have one, as a customer everywhere I go I like to feel like at home, or at least as if I’m staying at a family members, the text that I wasn’t even offered the pool ( when I check in nobody mention anything about the pool) just the breaksfast and if I wanted to upgrade my room, the WiFi didn’t work, the first time I’ve asked they told me to keep trying and second (the receptionist had to lock in with her own details)
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph, Miami

Stayed 3 nights in Feb 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Everything excellent
Stayed 5 nights in Feb 2025

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay with wonderful kind people. Staff was super nice knowledgeable Nora at the front desk, Antonio, Manuel, Michael everyone was kind and always ready to help. Very nice decor, breakfast was full of options. Thank you for making our stay memorable.
Stayed 2 nights in Jan 2025

10/10 Excellent

saloua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2024