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Beach House Hotel

2.5 star property

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Photo gallery for Beach House Hotel

Exterior
Basic Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Reception
Terrace/patio
City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Basic Room

Basic Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Basic Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Room

Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Single Bed

View all photos for Room Premium

1 bedroom, iron/ironing board, free WiFi, bed sheets

Room Premium

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, iron/ironing board, free WiFi, bed sheets

Room Standard

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

View from room

Hotel Bosque Caribe , 5th Av Zone

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
3.8 out of 5, Good, (317)
The price is €22
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Hotel Bosque Caribe , 5th Av Zone

About this property

Beach House Hotel

Hotel with a 24-hour front desk, steps from Playa del Carmen Main Beach
A 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel.
Beach House Hotel offers 29 air-conditioned accommodations, with a ceiling fan. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Beach House Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas.
  • Free WiFi and wired Internet
  • Services include luggage storage
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
WiFi and wired Internet are free in public spaces.

This Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach House Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Beach House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 184 out of 464 reviews
Rating 8 - Good. 125 out of 464 reviews
Rating 6 - Okay. 81 out of 464 reviews
Rating 4 - Poor. 36 out of 464 reviews
Rating 2 - Terrible. 38 out of 464 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Stayed 1 night in Feb 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Great location & price, with large rooms. Open air club close by makes rooms very noisy during evening/night, but ear plugs sort that out. Aircon rather noisy. But for cost and location, it’s pretty good.
Stayed 3 nights in Feb 2025

10/10 Excellent

rosalva

Stayed 3 nights in Feb 2025

10/10 Excellent

jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge, made sure I was welcome and safe! He provided excellent suggestions for dining. He was extremely polite and friendly. He’s a real asset!
Stayed 6 nights in Feb 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this place after our other hotel overbooked. Jorge the owner could see we were tired after a long day of travel, and set us up in a back room with balcony. Staying anywhere around 5th Ave. can get noisy at night, but it was quite quiet, and we slept just fine. We appreciated his care and concern. Rest of staff all friendly as well. Clean room, good WiFi, hot showers, a block from the beach. Great value for the price. No complaints. Thanks again Jorge.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly clean, budget friendly hotel in a great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff,great room, everything was fine.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Thaddaeus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Was in room 21 on 2nd floor. Toilet was not working right upon check-in. We went back to front desk within 5 mins of entering room. My husband was asked to fix the toilet plumbing himself because no maintenance on site. My husband spent half hour fixing it but the toilet was still not working 100%. Went back to front desk and was told that we caused the issue (within 5 mins of entering room). Finally, front desk called the maintenance guy, who told everyone that the pipes were plugged from the water calcification. Not our fault! Close to 5th avenue and so very noisy at night from the 3 nightclubs. Depends on what you prefer for your vacation
Stayed 3 nights in Jan 2025

8/10 Good

heung chan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

don

Liked: Cleanliness, staff & service
Great location, good value for the money. The main issue is the noise from the surrounded clubs. The music plays at full volume until 4am.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the rooms are nice
Stayed 7 nights in Jan 2025

8/10 Good

Vixn

Stayed 3 nights in Jan 2025

10/10 Excellent

Thaddaeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price
Stayed 1 night in Jan 2025

10/10 Excellent

niharika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the location is super sweet and helpful, it does stay pretty loud until 3 am so if that's a deal breaker then don't book here. Thr location is super central to everything even to the buses you can book to go thw airport and other cities.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lilian

Travelled with group
Liked: Amenities
Everything was very good except the night clubs around music noises but the place the receptionist very friendly and nice and very good price for the room, we want to come back 👍👍👏❤️
Stayed 5 nights in Jan 2025

2/10 Terrible

Russom

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the loudest night clubs area. The music so loud even if you use ear plugs can not prevent the noise. The room is very dirty, the mattress has some yellow spots due to urine or something else. the sink was leaking, and the air conditioner was dripping water on the bed. I was supposed to stay for seven days, since i could not sleep because of the noise and water dripping on the bed, i asked for refund and leave the building. The representative of the hotel refused to refund me. Since i care about my health, I left the building and stayed at a different and much better hotel. In that hotel, even if they offer me free to stay, i would never stay. If possible i would like to grade it negative 100 . I call it the worst hotel/
Stayed 7 nights in Dec 2024

10/10 Excellent

Arnoldo, Royal Oak

Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Disliked: Amenities
Bueno para el precio que uno paga. El personal bastante amable. El check-in fue rápido. El ruido de las discotecas alrededor es el único problema por lo que si te hospedas acá es por que quieres festejar!
Stayed 1 night in Jan 2025

10/10 Excellent

ADAN

Liked: Cleanliness, staff & service, room comfort

Does it due

Its perfect if you need to sleep and shower. Some noise from surrounding bars does xome through but i had no issues other than that. Front desk people are very kind and helpful, we enjoyed talking with them.
Stayed 4 nights in Dec 2024

2/10 Terrible

George

Disliked: Room comfort

Not a place for sleep

This property is next to the loudest venue in Playa del Carmen The bass was incessant The music played until 3. Impossible to sleep until then. The property should have had the decency to let potential customers know on their website. Paid for two nights, stayed one.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place! Simple and nice.
Stayed 3 nights in Dec 2024