See all properties

Resort Hotel Alex

4.5 star property

Choose dates to view prices

Photo gallery for Resort Hotel Alex

Indoor pool, pool loungers
Lounge
Front of property
Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk
International cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Hot tub

Explore the area

View in a map
Bodmenstrasse 12, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪14 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)
    ‪88 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

8.8 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite

  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Junior Suite

Classic Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Classic Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Budget Standard Zimmer

Budget Standard Zimmer | 1 bedroom, premium bedding, in-room safe, desk

Budget Standard Zimmer

  • Sleeps 2
  • 2 Single Beds

Similar properties

Sauna, steam room, body treatments, hot stone massages, sports massages
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
5.0 out of 5, Exceptional, 204 reviews
The price is €272
includes taxes & fees
20 Nov - 21 Nov
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

About this property

Resort Hotel Alex

Luxurious slopeside hotel with full-service spa
Ski into Resort Hotel Alex, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Resort Hotel Alex offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor tennis court and a health club are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Resort Hotel Alex. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Alex Grill
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body scrubs, reflexology or body wraps at Alex Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an indoor tennis court, a gym and a steam room
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Resort Hotel Alex helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an indoor pool, an indoor tennis court and a health club.

This 4.5-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:00 AM.
Alex Grill – This restaurant specialises in international cuisine.
Bodega Bacchus – This restaurant specialises in local cuisine. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alex Grill
  • Bodega Bacchus

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Playground
  • Racquetball/squash
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during October and November.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Resort Hotel Alex

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 155.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CHF 155.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - 11 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Alex Zermatt
Hotel Alex
Hotel Alex Zermatt
Resort Hotel Alex Zermatt
Alex Hotel Zermatt
Resort Hotel Alex
Resort Hotel Alex Hotel
Resort Hotel Alex Zermatt
Resort Hotel Alex Hotel Zermatt