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"Stayed for 5 nights. Excellent service and helpful pleasant staff. Comfortable large clean lobby. Rooms cleaned and towels changed punctually everyday. Excellent breakfast. Very convenient location for going in any direction. The fastest elevators !"

"Impeccable service"

"The reception staff were kind and professional at check in and gave us good recommendations for dining options in the hotel. Our room was lovely, spacious and clean. We enjoyed a very tasty dinner in the main hotel restaurant where we were greeted by friendly professional staff. The meal was ..."

"Great location…staff is very accommodating However, if you book a suite, they are all located outside. The only way to get into your suite is to go out on a fire escape. Very challenging to navigate with luggage."

"Very nice staff restaurant is excellent great location"

"The hotel is situated on the promenade in Palermo. The hotel provided the usual facilities in the rooms - our room had a view of the promenade - there are plenty of different Italian restaurants in the locality - you’re spoilt for choice. The staff at the hotel are helpful (particularly the Reception ..."