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Complejo La Cigüeña

4.0 star property

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Photo gallery for Complejo La Cigüeña

Quad Room for 2 adults and 2 children | Down duvets, memory-foam beds, minibar, in-room safe
A nighttime entrance to a building with a stone pathway, illuminated by ground lights, flanked by trees and shrubs.
A landscaped outdoor area with a pond, seating areas, and a wooden deck.
An aerial view of a resort with multiple bungalow-style accommodations, a central pool, and surrounding natural landscapes.
A rectangular swimming pool with clear blue water, surrounded by lounge chairs and umbrellas, and adjacent to a building with a tiled roof.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ctra. Puente de Arganda a Chinchón, Km. 5, Arganda del Rey, Madrid, 28500
  • Place, Las Lagunas de las Madres
    ‪14 min walk‬
  • Place, Gran Via
    ‪27 min drive‬
  • Place, Puerta del Sol
    ‪28 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

A room with two beds, wooden walls, a small table, and two wall-mounted TVs.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A rectangular swimming pool with clear blue water, surrounded by lounge chairs and umbrellas, and adjacent to a building with a tiled roof.

Deluxe Double Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room for 2 adults and 1 child

A room with two beds, wooden walls, a small table, and two wall-mounted TVs.

Triple Room for 2 adults and 1 child

  • 45 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room for 3 adults

A modern bathroom with a glass-enclosed shower, a large mirror, and a colorful mosaic backsplash.

Triple Room for 3 adults

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed
  • Free Wi-Fi

View all photos for Quad Room for 2 adults and 2 children

Down duvets, memory-foam beds, minibar, in-room safe

Quad Room for 2 adults and 2 children

7.2 out of 10
Good
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Quad Room for 4 people

Quad Room for 4 people | Down duvets, memory-foam beds, minibar, in-room safe

Quad Room for 4 people

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Romantic Double Room

A modern bedroom with a wooden ceiling, a bed with white bedding, a bedside table with a TV, and a glass wardrobe.

Romantic Double Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Property entrance
Sercotel AB Arganda
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 417 reviews
The price is €68
includes taxes & fees
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About this property

Complejo La Cigüeña

A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Complejo La Cigüeña offers 54 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Memory foam beds feature down duvets. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Complejo La Cigüeña, you'll be connected to the convention centre and within walking distance of Las Lagunas de las Madres. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Chill Out
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 1-minute drive from Las Lagunas de las Madres and 9 minutes from H2Ocio
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 465 square feet (43 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Complejo La Cigüeña. An area shuttle within 400 metres is available for a fee. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Arganda del Rey hotel.

Guests are served a free buffet breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:30 AM to 11:30 AM.
Chill Out – Overlooking the garden, this tapas bar serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 400 metres
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chill Out

Things to do

  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 465 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Built in 2009
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 July and close on 31 August.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Complejo Ciguena
Complejo Ciguena Arganda del Rey
Complejo Ciguena Hotel
Complejo Ciguena Hotel Arganda del Rey
Complejo Cigüeña Hotel Arganda del Rey
Complejo Cigüeña Hotel
Complejo Cigüeña Arganda del Rey
Complejo Cigüeña
Complejo Cigüeña Resort Arganda del Rey
Complejo Cigüeña Resort
Complejo La Ciguena
Complejo La Cigüeña Hotel
Complejo La Cigüeña Arganda del Rey
Complejo La Cigüeña Hotel Arganda del Rey

Complejo La Cigüeña Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 121 out of 306 reviews
Rating 8 - Good. 113 out of 306 reviews
Rating 6 - Okay. 41 out of 306 reviews
Rating 4 - Poor. 19 out of 306 reviews
Rating 2 - Terrible. 12 out of 306 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, perfect getaway from the noise of the city. Breakfast was very good! We will be back!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

bathbunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay with birds, rabbits, etc
Stayed 2 nights in May 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
I love the facility out of Madrid but very relaxing, clean and quiet, I will came back , I recommend for you and your family and friends
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place in the Countryside...

Enjoyed a peaceful get away in the Countryside...
Stayed 1 night in May 2023
Verified

8/10 Good

Fereshteh

Liked: Amenities, property conditions & facilities
The property is very good and stuff are polite.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Nasrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

kuldip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good well kept property
Stayed 1 night in Oct 2024
Verified

8/10 Good

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very clean roomand the staff was very accommodating. I was here overnight and wanted to stay away from the city. Its a lovely complex but seemed neglected. You will need a car to get here...
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is in a lovely location on the outskirt of madrid (about a 30 min drive into the city center). It is peaceful, sounds of the classes around noon filled the air. I wish we stayed longer to truly have experienced everything it had to offer. As it was off-season, the pool was closed but was beautiful to see.
Fountain at the entrance
Seating area next to the admin office
Strolling one of the pathways
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, i enjoyed everything in the hotel. Although it was a bit outside Madrid City. The location was a bit of the grid.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Anton

Liked: Cleanliness, staff & service
Outdated facilities, territory between bungalows is good, but anywhere outside feels like a construction zone. Breakfast is mediocre, but dinner is alright.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A rare gem. Not the kind of place I would normally stay on business, but we were on an industrial estate nearby and so chose here. The bungalows are big, comfortable and look exactly like the pictures. The campus is clean and expansive. It was winter so didn't experience the pool but it looked nice from afar. The restaurant serves close to Michelin starred cuisine. You must try the sashimi with rice. It was so good I had it twice. Highly recommended.
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Helpful receptionist. Excellent access to Madrid via Metro Line 9. Beautiful setting and comfortable, clean but very dark room with inadequate lighting. Also, there was a penetrating unpleasant smell that no amount of ventilation could eliminate.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Jorge

Disliked: Property conditions & facilities
Pool was dirty with a horrible mold smell.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Michael

Liked: Property conditions & facilities

Poor value compared to last year.

This was a very disappointing stay. We stayed here in mid April 2023 and got much better value, in terms of price, in terms of the type of accommodation we were allotted and the fact that there was a beginning of the season buzz about the place, while this year the athmosphere was very lifeless and bland.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

C

Disliked: Cleanliness, property conditions & facilities, room comfort

Run down complex with hardly any visitors/resident

Complex is very run down. Pull had been shut for months and was green. Cabins had awful smell which didn’t leave with all the windows open.
Stayed 1 night in May 2023
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Mike

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Potential to be excellent but poor condition

Potential to be a really lovely place to stay. The lodges are in nice gardens and are clean and spacious. Short drive from Madrid and you are in the country. Nice lake and beach. However, the site is filthy - empty water bottles strewn everywhere, litter in poinds and on paths, broken equipment everywhere. Does not give any confidence that the owners care too much. A big shame because it could be lovely with a bit of effort
Stayed 1 night in May 2023
Verified

2/10 Terrible

Marco

Disliked: Cleanliness, property conditions & facilities, room comfort

No SPA!!!

I booked this structure because of SPA service… actually there’s none. It’s the second time I book a structure on hotels.com with SPA filter and in the end there’s none, Hotels.com have to check if it’s true or not, I’m disappointed with hotels.com I’m thinking of goi ng back to booking
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy bueno, el Restaurante espectacular.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ivo José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo genial
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Anabel

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Las cabañas son cómodas y amplias, ideales para descansar y desconectar, alejadas de la masificación de la ciudad. Como único detalle del alojamiento, el armario es pequeño en relación con la amplitud de la habitación, especialmente si la estancia es de varios días. A mejorar, la higiene y la atención en el restaurante del complejo. A la salida encontramos un salvaslip usado sobre la madera de una de las camas donde iba a dormir mi hija, algo totalmente inaceptable. Además, al pedir la cena en el restaurante del complejo e intentar preguntar por el menú del día siguiente, una camarera mostró una actitud poco profesional, resoplando porque parecía molestarle que le habláramos, ya que estaba pendiente de su teléfono móvil. El sitio tiene potencial, pero estos detalles lo desvalúan.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Las opciones del desayuno muy buenas.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Chambres spacieuses, très propres, le personnel serviable et aimable. Petit déjeuner copieux.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el mejor hotel en el que hemos estamos en España, la atención insuperable, el servicio de excelencia, el desayuno fantástico. Sin duda alguna lo recomiendo y lo repetiremos. Muchas gracias
Stayed 2 nights in Dec 2025