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NH Berlin Alexanderplatz

4.0 star property

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Photo gallery for NH Berlin Alexanderplatz

Lobby
Standard Room | Premium bedding, in-room safe, individually decorated, desk
Bar (on property)
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Air conditioning

Explore the area

View in a map
Landsberger Allee 26, Berlin, BE, 10249
  • Alexanderplatz
    ‪3 min drive‬
  • Berlin TV Tower
    ‪3 min drive‬
  • Uber Arena
    ‪4 min drive‬
  • Berlin (BER-Brandenburg)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually decorated, desk

Standard Room

8.6 out of 10
Excellent
(29 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Family Room (2 Adults + 2 Children)

  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Superior Room

Premium bedding, in-room safe, individually decorated, desk

Superior Room

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually decorated, desk

Family Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Family Room (3 Adults + 1 Child)

  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

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About this property

NH Berlin Alexanderplatz

Pet-friendly hotel connected to a shopping centre in Berlin with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Change of towels is available on request
NH Berlin Alexanderplatz offers 225 air-conditioned accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at NH Berlin Alexanderplatz. During your stay, you'll be connected to a shopping centre and within walking distance of Velodrom. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Velodrom and a few minutes from Alexanderplatz
  • Cats and dogs welcome for a fee
NH Berlin Alexanderplatz offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 36059 square feet (3350 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly NH Berlin Alexanderplatz.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
NH Berlin Alexanderplatz has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 19 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 13 to 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books
  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 36,059 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Griddle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 29.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 21 per person
  • Nearby parking fee: EUR 19 per day (328 ft away)
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 29.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Alexanderplatz Hotel
Berlin NH Alexanderplatz
NH Berlin Alexanderplatz
NH Berlin Alexanderplatz Hotel
Nh Berlin Alexanderplatz Hotel Berlin
Nh Hotel Berlin
NH Berlin Alexanderplatz Hotel
NH Berlin Alexanderplatz Berlin
NH Berlin Alexanderplatz Hotel Berlin

NH Berlin Alexanderplatz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 443 reviews
Rating 8 - Good. 152 out of 443 reviews
Rating 6 - Okay. 39 out of 443 reviews
Rating 4 - Poor. 24 out of 443 reviews
Rating 2 - Terrible. 7 out of 443 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it

A bit remote but very nice hotel in Berlin
Stayed 2 nights in Mar 2025

8/10 Good

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and location. I’m still waiting for my 50 euro security to be returned.
Stayed 2 nights in Mar 2025

8/10 Good

Remo

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant isn’t any comfone Rather large and a waiting room feeling.The rooms are quiet nice and comfortable. Breakfast good to very good. Dinner a bit overpriced, but not bad. Had no chance to try their pub bar as I didn't receive any attention from their staff there. Tram is inconvenient, as in each direction too far to walk, especially with luggage. Would I stay there again? No.
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend

Lovely hotel, convenient for exploring Berlin. Great underground parking. Used the sauna which was lovely, very clean and quiet. Staff were friendly and helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Kjetil

Stayed 2 nights in Mar 2025

6/10 Okay

Ziad

Business traveller
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

vladimir

Stayed 7 nights in Jan 2025

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Amenities
Breakfast was great, lots of choice. Rooms were a good size and clean. Nice reward policy - drink for each guest, for each day you choose not to have your room cleaned. 🤗
Stayed 3 nights in Dec 2024

10/10 Excellent

Klaus, New Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with comfortable beds with two street car stations nearby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alessandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because my husband was participating in the Berlin Marathon. NH Alexander Platz has the perfect location outside the Downtown area. However, transportation was a few steps away, from the train/metro stations to the busses. Uber or taxis are also very common and safe. We had a wonderful view from our bedroom of the famous TV station. Their breakfast buffet was the perfect wellness buffet that we have had in a while. All personal are very friendly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very pleasant hotel but there is not much in the immediate locality apart from a Lidl about 200 yds. A little more attention to detail would have made the stay better. More than 1 tea bag, having to remind them to make up the room on one morning. We were there the weekend of the Berlin marathon so it was full however I had specifically asked for a twin which intones said they didn’t have. Expedia had passed on the request with the booking but no one had looked until the day apparently. It eventually got sorted
Stayed 3 nights in Sep 2024

10/10 Excellent

Jamal, Dubai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking available
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful decor, good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, clean, great breakfast, excellent shower and smellies, bed was great but too firm for us. Tram just a short walk with plenty of connections.
Stayed 2 nights in Jul 2024

6/10 Okay

Yuqiao

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2024

6/10 Okay

Eldar

Stayed 2 nights in Jul 2024

10/10 Excellent

Alonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jul 2024

8/10 Good

Alim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay! Property is clean and conveniently located, just two metro stops or about 4 tram stops to Alexanderplatz, which is one of the main nerve centres of the city. My only issues are that, once or twice, they knocked on my room door pretty early, I thought, for cleaning, and also on one occasion, despite adding breakfast at the reception, they didn’t have a record that I had paid for breakfast for one of the mornings and made me sign on it. But I don’t view these things as major. There is a convenient self-serve shop near reception that sells drinks and snacks. Overall I would recommend!
Stayed 7 nights in Jun 2024

4/10 Poor

Faaiza

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
My initial experience was good but went downhill couple day into my stay. Berlin temperatures were 30-32 when we were there and the aircon was a joke and hardly worked in the night. When I enquired the hotel said it's not a real aircon and the airflow is reduced in the night to consume less energy. I asked if they can provide a fan and they said open the windows. My room was road facing and there is constant traffic noise, it was such a poor suggestion. A day into our stay we saw ants everywhere in my room, I let it be thinking it is summer and generally it happens in UK as well. My biggest issue was on the day we were checking out hotwater supply was cut off and there was no information provided to any of us, we were no informed during checkin, no email sent or leaflet slipped into my room. When I enquired with reception they said a notice has been put up in the elevators. I went looking for it and it was stuck to the end of the elevator in such tiny fonts and not visible to anyone if the elevator is full. In my case whenever I used the elevator was generally packed as I was in the 6th floor. I asked for refund or partial refund of 1 days room rent as we had to have ice cold bath and use the kettle to heat up some water. Staff had 0 empathy towards the customers and said she will talk to her manager and get back to me about the refund. It's been 5 days and there's been no response from them. I am going to escalate this with my credit card provider.
Stayed 4 nights in Jun 2024