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Best Western Victoria Palace

3.0 star property

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Photo gallery for Best Western Victoria Palace

Property entrance
Suite, 1 Queen Bed, Kitchen, Annex Building | In-room safe, desk, soundproofing, iron/ironing board
Property amenity
Restaurant
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Buckingham Palace
    ‪15 min walk‬
  • Place, Big Ben
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking, Annex Building

Standard Room, 1 Single Bed, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1

Standard Queen Room-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

1 Double Bed, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room With 1 Double And 2 Single Beds-Non-Smoking

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Sofabed, Kitchen

  • Sleeps 3

1 Double 2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 4

1 Double 1 Single, Separate Annexe Buliding, Non-Smoking

  • Sleeps 3

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Lounge, 1 Sofabed, Kitchen

  • Sleeps 2

Suite-1 Queen Bed, Separate Building, First Floor, Non-Smoking, One Bedroom, Lounge, Kitchen

  • Sleeps 2

Similar properties

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, free cots/infant beds, free WiFi
Best Western Buckingham Palace Rd
  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk
4.1 out of 5, Very good, 1,004 reviews
The price is €97
includes taxes & fees
9 Nov - 10 Nov
Best Western Buckingham Palace Rd

About this property

Best Western Victoria Palace

Hotel with a 24-hour front desk, near Buckingham Palace
This smoke-free hotel features concierge services, a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Best Western Victoria Palace offers 86 accommodations with a safe and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Best Western Victoria Palace, you're just a quick walk from Apollo Victoria Theatre. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 8 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Buckingham Palace
As a guest of Best Western Victoria Palace, you'll find tour/ticket assistance, concierge services, and express check-out. Public spaces have free WiFi. Best Western Victoria Palace also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Best Western Victoria Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 295 out of 1001 reviews
Rating 8 - Good. 462 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were so small. A person could barely walk around the bed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dae Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again
Stayed 3 nights in Jul 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location that was easy to get to Buckingham Palace and the Victoria train station. Breakfast had lots of options and we liked the layout of the room with two separate twin beds.
Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Stayed 1 night in Jul 2025

4/10 Poor

Dean

Disliked: Cleanliness
Booked property through Expedia at lower rate than directly through hotel website. Maybe because of this, they gave us the smallest room in the basement of the annex across the street. Room barely fit a double size bed, a cruise ship cabin would be twice as big as this room. Stairs to the room in the basement were steep and narrow and auto lights would only come on after you took your first two or three steps in the dark. We left our towels on the floor thinking we would get clean ones but instead housekeeping picked them up and hung them on hooks behind the door. Housekeeping also left a pair of cleaning gloves draped over the bathroom door handle (who knows where they were used).
Stayed 2 nights in Jul 2025

8/10 Good

Veronica, Bryn Mawr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is everything where you visit a country for the first time . so i chose close to Victoria Station . 2 blocks away the room in the website , the smallest is not what i got , we have the mallets double ai gel bed and the one we got , tiny for 2 regular size people. amazing building and pretty area. so if you don’t mind small was good . the breakfast is average as included . no room service and no refrigerator to store food either in your room so be aware, or the one we had. but depending on what you want the location is key
Stayed 3 nights in Jul 2025

8/10 Good

Nicola

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly people at the front desk
Stayed 3 nights in Jun 2025

8/10 Good

Tracey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night for a work trip. Single room was small but as advertised. Very clean and quiet. Staff on reception friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole property was being renovated. Our room had new carpet, paint, etc. The staff was very friendly and accommodating. Enjoyed our stay!
Stayed 2 nights in Jun 2025

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and adequate..the shower is small..very expensive breakfast 39 pounds a person.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the biggest room, but it had what we needed. The staff was very friendly. The location was great. Great value for the price.
Stayed 3 nights in Jun 2025

2/10 Terrible

CHRISTOPHER

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was the smallest room I have ever stayed it. Roughly around 6ft by 6ft.
Stayed 1 night in Jun 2025

10/10 Excellent

Pwint

Stayed 3 nights in May 2025

10/10 Excellent

maire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just needed a hotel in Victoria for one night. This hotel was perfect, the single room was quite small but perfect for me. Absolutely spotlessly clean. Check in was very good, a lovely friendly man allowed me to check in about 10 mins early. I'll definitely use this hotel again, price very good too!
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 2 nights in May 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking around and exploring. Many options. Only negative is the room was much smaller than I expected. The staff was very accommodating and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We had a full kitchen which was nice for doing our own breakfast.
Stayed 3 nights in Apr 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
It was 8-10 minute walk to the underground to get into the city. Room was clean and staff was very friendly and attentive. The breakfast was not fancy but decent, and it was convenient before starting a busy day exploring the city.
Stayed 3 nights in Apr 2025

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service, property conditions & facilities
Lovely friendly staff - Rooms were a little bit dusty (television area) shower floor stained. Rather expensively priced. Left items in the bathroom - telephoned and asked to email - emailed twice but no reply to either email
Stayed 1 night in Apr 2025

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay,
Stayed 1 night in Apr 2025

8/10 Good

David, Bethesda

Business traveller
Liked: Cleanliness, staff & service, amenities
Helpful staff, great breakfast!
Stayed 6 nights in Mar 2025