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Haymarket Hotel, Firmdale Hotels

5.0 star property

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Photo gallery for Haymarket Hotel, Firmdale Hotels

Exterior
Junior Terrace Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets
One Bedroom Suffolk Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets
Deluxe Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
1 Suffolk Place, London, England, SW1Y 4HX
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪3 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Airport, London (LGW-Gatwick)

Room options

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Luxury Room

10.0 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room

9.8 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite

Luxury Junior Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Luxury Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suffolk Suite

One Bedroom Suffolk Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

One Bedroom Suffolk Suite

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Terrace Suite

Junior Terrace Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Junior Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Haymarket Hotel, Firmdale Hotels

Luxury hotel with fitness centre and spa services
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service.
Haymarket Hotel, Firmdale Hotels offers 53 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages and facials.
Our customers tell us that they can't get enough of the helpful staff at Haymarket Hotel, Firmdale Hotels. During your stay, you're just a quick walk from Trafalgar Square. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 3-minute walk from Trafalgar Square and 4 minutes on foot from Leicester Square
Haymarket Hotel, Firmdale Hotels offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a library, and multilingual staff are also featured at the luxury Haymarket Hotel, Firmdale Hotels.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 11:00 AM.
Brumus Bar and Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brumus Bar and Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • 2 treatment rooms
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 78.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Haymarket Hotel, Firmdale Hotels Hotel
Haymarket Hotel London
Haymarket London
Hotel Haymarket
Haymarket Hotel London, England
Haymarket Hotel, Firmdale Hotels London
Haymarket Hotel, Firmdale Hotels Hotel London

Haymarket Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 505 out of 550 reviews
Rating 8 - Good. 33 out of 550 reviews
Rating 6 - Okay. 7 out of 550 reviews
Rating 4 - Poor. 3 out of 550 reviews
Rating 2 - Terrible. 2 out of 550 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mujtaba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Haymarket Hotel in August for a week and had an absolutely wonderful experience. The rooms were spotless, comfortable, and perfectly located - just a short walk to Trafalgar Square, Leicester Square, Covent Garden, and other major attractions. What truly made our stay exceptional was the staff. They were attentive and extraordinary, remembering our names, our meal preferences, and even offering thoughtful suggestions for activities tailored to what we enjoy. Breakfast was delicious every morning, with the wait staff showing the same warm attentiveness. Traveling with family, including our 12-year-old, we were touched by the little details - like the ice cream voucher he received, which he happily enjoyed. These personal touches made us feel genuinely cared for. Highly recommend the Haymarket Hotel for anyone visiting London - it’s the perfect blend of comfort, location, and exceptional service.
Stayed 7 nights in Aug 2025

10/10 Excellent

David, Mission Viejo

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff takes care of you like family
Stayed 5 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at The Haymarket Hotel for our 40 wedding anniversary and were there for 4 nights. The hotel is great, oldy worldly but also modern vibes, unique swimming pool with very colorfull umbrellas and lounge beds, very cool ! Staff were brilliant, looked after us and had a treat for our anniversary weekend, so friendly and always happy to help and go the extra mile. Cant recommend The Haymarket enough and we will be back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Phillip

Stayed 7 nights in Jul 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel in a great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Aziz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible five star service, every aspect of our stay was amazing!! Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Elisabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the pool is amazing!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Amiee

Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel. Great staff. Spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
one of the best Firmdale properties. Great lobby and crazy pool and bar
Stayed 5 nights in Jul 2025

10/10 Excellent

Paul, Lake Forest Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean property, excellent service. Great food
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Outstanding Stay at The Haymarket – Truly Exceptional Service Our stay at The Haymarket was nothing short of incredible. From the moment we checked in, the level of service was truly five-star — warm, thoughtful, and incredibly attentive. Traveling with children who have food allergies can be stressful, but the staff at The Haymarket made it completely worry-free. They not only took our concerns seriously but went above and beyond to remember every detail about our kids’ dietary needs throughout the stay. Every meal was handled with care, and we never had to repeat ourselves — an absolute first for us at any hotel. A special thank you to Gregg at the concierge desk, who was exceptional. Gregg made us feel genuinely welcomed, always available to help with anything we needed, from family-friendly recommendations to thoughtful little touches that made our stay even more special. His kindness and professionalism truly stood out. This is a hotel that delivers on every promise of luxury and care, especially for families. We left feeling relaxed, safe, and incredibly grateful for such a wonderful experience. We'll absolutely be returning — and recommending The Haymarket to everyone we know!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Stayed 2 nights in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing as always , staff are absolutely fabulous
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with every detail in excellent condition and with thoughtful features throughout. Quite with high comfort and amazing staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a woderful stay at the Haymarket. From check in to check out everything was perfect. Our room, the servivce and the facilities were all top notch. Cannot wait to return.
Stayed 3 nights in May 2025

10/10 Excellent

Sherri, Scottsdale

Liked: Cleanliness, amenities, property conditions & facilities
Charming boutique hotel. Great service. Gorgeous decor!
Stayed 3 nights in May 2025

10/10 Excellent

Thomas Ronald, Moorpark

Stayed 7 nights in May 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Superb staff, location and property
Stayed 4 nights in May 2025

8/10 Good

Ally

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Micheline

Travelled with partner
Liked: Amenities
Thank you for making our visit a memorable pleasant experience
Stayed 5 nights in May 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel! Immaculately clean, very quiet rooms, friendly helpful staff, excellent bar and restaurant. This hotel as well as Hamyard are absolute gems in London, we will be back!
Stayed 3 nights in May 2025