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The Sumner

4.0 star property

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Photo gallery for The Sumner

Hallway
Front of property
Lobby lounge
Lobby lounge
Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
54 Upper Berkeley Street, Marble Arch, London, England, W1H 7QR
  • Hyde Park
    ‪3 min walk‬
  • Marble Arch
    ‪3 min walk‬
  • Oxford Street
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Interior entrance

The Marble Arch Hotel, by Thistle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (1465)
The price is €273
for 1 room
includes taxes & fees
14 Jun - 15 Jun
The Marble Arch Hotel, by Thistle

About this property

The Sumner

Bed & breakfast with a bar, a short walk to Marble Arch
This smoke-free bed & breakfast features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and limo/town car service are on-site.
The Sumner offers 20 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The Sumner's great location gets high marks from our customers. During your stay, you're just a quick walk from Marble Arch. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Marble Arch and 5 minutes on foot from Hyde Park
As a guest of The Sumner, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly The Sumner also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby.

This 4-star London bed & breakfast is smoke free.

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Limo/town car service

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (173 centimetre wide door)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Children 5 years old and younger aren't allowed at this property.

Property is also known as

Sumner B&B London
Sumner London
Sumner Hotel London
The Sumner Hotel London, England
Sumner B&B
The Sumner Hotel London
The Sumner London
The Sumner Bed & breakfast
The Sumner Bed & breakfast London

The Sumner Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 748 reviews
Rating 8 - Good. 283 out of 748 reviews
Rating 6 - Okay. 87 out of 748 reviews
Rating 4 - Poor. 38 out of 748 reviews
Rating 2 - Terrible. 16 out of 748 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Howard

Stayed 1 night in Feb 2025

10/10 Excellent

Courtney

Liked: Property conditions & facilities
Local go everything perfect location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, room comfort

Warm and welcoming

We have stayed at the Sumner Hotel on numerous occasions, and I can honestly say the welcome we receive is always incredibly warm and genuine. The staff are absolutely lovely and can’t do enough for you. While the rooms are beginning to look a bit tired, they remain clean and comfortable for a good night's sleep. The hotel’s location is exceptional, just a couple of minutes' walk from Marble Arch. Plus, the neighbourhood is a treat to explore, with amazing bars and restaurants right on the doorstep. All in all, it's a fantastic place to stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Dan

Travelled with partner
Disliked: Cleanliness
Cheap and not so cheerful! Needs improvement.
Stayed 1 night in Feb 2025

6/10 Okay

Nikki

Business traveller
Liked: Staff & service, room comfort

Lots of potential in need of renovation

The initial reaction when stepping into the Sumner was traditional London high end hotel/B&B. Service was lovely the receptionist was very welcoming and shared all details that needed to be conveyed. All rooms are serviced by the lift however there is one staircase to negotiate regardless of where your room is - not an issue for me but good for people to be aware. The room was an impressive size, very spacious, lots of storage, fridge, tea & coffee facilities, desk and pretty much everything you would need. Now for the downside: Rooms are very noisy - internal and external noises can be heard pretty clearly. Neither of the bedside tables worked Bathroom needed some TLC - patchwork tiling where fixes had previously been done and a lingering smell (keep the door closed!). TV signal was appalling! I was travelling for business so I enjoy watching something when I'm away as I don't have to rugby tackle anyone for the remote! Kept freezing, very difficult to navigate channels and due to the bed being quite far away it was difficult to actually see what was on TV when it was working as was a smaller screen. Lastly the desk chair was very uncomfortable, it had clearly been used quiet frequently! All in all for a 1 night stay it wasn't terrible but if I had been able to swap hotels I would have but due to my late arrival this was not possible.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Clean and great location for the price
Stayed 1 night in Dec 2024

8/10 Good

Sheila

Liked: Cleanliness
-
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, close to the Underground/Tube.
Stayed 5 nights in Dec 2024

6/10 Okay

Kay

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

wmc

Liked: Cleanliness, staff & service, room comfort

Small hotel

Hotel was well located. Well maintained and staff friendly Room was clean. Breakfast included. It was ok but served in basement so room was very warm
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible room

Not worth the money. Room was very tired and run down, bed uncomfortable. Needs some investment and tidying up.
Stayed 1 night in Nov 2024

4/10 Poor

Bryan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Double bed just 2 singles poorly put together. Decoration appalling. Scruffy place. Did not bother with breakfast as place decreased my appetite.
Stayed 1 night in Nov 2024

8/10 Good

Amal

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good for what we need. The staff polite, mostly helpful, Disappointing breakfast but adequate Bed comfortable All we needed for a one night stay
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover hotel.

Nice place at a good price for central London. Comfortable bed, within a rather dated room - but nothing to adversely affect the stay.
Stayed 1 night in Nov 2024

4/10 Poor

Lori

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was excellent but overall it was less than advertised. It is tired and in need of even a minor makeover. Carpets are old and stained and needs painting to bring it up to standards. Room cleaning staff was great.
Stayed 4 nights in Oct 2024

8/10 Good

Carl, Berlin

Business traveller, Travelled with partner
Great location; very good breakfast; helpful staff; larger than typical/expected room - given the central location.
Stayed 5 nights in Oct 2024

10/10 Excellent

maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cute Regency era converted house on border of Mayfair and Marylebone. Walkable to Marble Arch. Small breakfast room buffet and hot options. Nice lounge no bar but nice pub a few doors away. New Quebec Street round the corner, and Nobu Hotel worth visiting. Don’t expect large chain hotel. Great value
Stayed 4 nights in Sep 2024

10/10 Excellent

maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cute Regency House. Breakfast room, lounge. There isn’t a bar but few yards from pub on the corner and can recommend New Quebec Street round the corner. Twin room, which are get harder to find in London. It’s a converted house so don’t expect large chain accommodation. It’s located edge of Mayfair and Marylebone and walking distance to Marble Arch.
Stayed 4 nights in Sep 2024

8/10 Good

Cheryl

Liked: Staff & service, property conditions & facilities, room comfort

Sumner Place

Excellent location. Breakfast staff very friendly and efficient.
Stayed 4 nights in Oct 2024

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street noise was disturbing during sleeping hours; breakfast room was intolerably warm. Otherwise we loved the walking distance to Oxford St, dining establishments, palace, parks, & theatre district (for those more ambitious walkers). Rooms are clean & big; bathrooms well stocked. Staff are polite & helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Lee

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal central location for west end
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Travelled with group
Liked: Staff & service
Convenient location, spacious rooms. Interiors and linens could use some updating.
Stayed 1 night in Sep 2024

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Good for a noght

A bed. Nothing special. Not far from transportation.
Stayed 2 nights in Aug 2024