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"My second time at Swissôtel Makkah and as amazing as the first time. One of the best hotel experiences I’ve ever had. Warmly welcomed by the front desk agent, they made the check-in process smooth and quick. We requested 2 rooms to be on the same floor, very accomodating and helpful. Incredibly responsive ..."

"Friendly and very helpfull staf"

"Close to al haram .. Clean, Good customer service , Super friendly customer service Food really good"

"Check in process was terrible. The room was not ready. Once checked into the property there was no hot water for 24 hours. Kept being told they will fix it and was ignored. Once fixed all was fine. Second room paid for breakfast and then told there was no breakfast included with the package."

"The Conrad was a wonderful hotel. Mr. Tarek Habeeb went above and beyond to make sure we had the best experience at the restaurant. We are a big family and he was extremely caring, helpful, and kind."

"Easy access to the haram"