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Hotel Berlin City West

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Photo gallery for Hotel Berlin City West

Lobby
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Laundry

Explore the area

Map
Guentzelstr. 14, Berlin, BE, 10717
  • Kurfürstendamm
    ‪17 min walk‬
  • Zoo Berlin
    ‪3 min drive‬
  • Potsdamer Platz
    ‪6 min drive‬
  • Berlin (BER-Brandenburg)
    ‪28 min drive‬

Room options

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About this property

Hotel Berlin City West

Pet-friendly hotel connected to a shopping centre in Berlin with a 24-hour front desk
This smoke-free hotel features a bar/lounge, a business centre and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Hotel Berlin City West offers 108 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

With your stay at Hotel Berlin City West, you'll be connected to a shopping centre and within walking distance of Zoo Berlin. Enjoy features like free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Zoo Berlin and a few minutes from Kurfürstendamm
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. The business-friendly Hotel Berlin City West also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available.

This Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; EUR 12 per person
  • A bar/lounge

Restaurants on site

  • Breakfast room

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 807 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 22 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 22 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Berlin City West
Hotel Leonardo
Hotel Leonardo Berlin City West
Leonardo Berlin City West
Leonardo Hotel
Leonardo Hotel Berlin City West
Hotel Berlin City West Hotel
Hotel Berlin City West Berlin
Leonardo Hotel Berlin City West
Hotel Berlin City West Hotel Berlin

Hotel Berlin City West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 437 reviews
Rating 8 - Good. 247 out of 437 reviews
Rating 6 - Okay. 76 out of 437 reviews
Rating 4 - Poor. 16 out of 437 reviews
Rating 2 - Terrible. 17 out of 437 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not too happy

Hotel is in a really good location, clean and good service however, there was a very strong smell of drain in the corridor and room.
Stayed 4 nights in Dec 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. Decent location, very close to metro station (2 minute walk). Helpful staff.
Stayed 1 night in Sep 2019

8/10 Good

Ben Tzion

Liked: Staff & service, room comfort

OK hotel in a nice part of town, modestly priced

second time staying in this hotel. some of the public areas (parking, elevators, corridors) are somewhat shabby and less maintained as per what one would expect from a 4 star hotel. Breakfast is good and rich, rooms are not very big but have everything one would expect, except for ironing board and iron (brought in if requested). Reasonable WiFi.
Stayed 1 night in Jun 2019

8/10 Good

Beverley C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berlin Visit first time in Germany

We had an amazing trip to Berlin. The hotel was very adequate. The initial greeting at reception was warm and very professional. Receptionist was very helpful and gave us plenty of advice to make the most of our short stay. Our room was a good size and very clean. Bathroom was very clean and plenty of room. If anything the shower curtain was a bit tired. Also there was a slight leak from the pipe at the back of the toilet, which made the floor wet and a little dangerous. We pointed this out to Reception on our checkout. Not as a complaint but just to advise them. The hotel is situated in a quiet area about 15-20 minutes from the main area of shops. We did one of the open top bus routes to get a feel of the city. Evening time we went to a concert at The Max Schmelling-Halle which was the main reason for our visit. Overall we had a wonderful two night stay in Berlin
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay

Great to reach by public transportation from main train station. Clean rooms. One elevator was out of service for a few days, not so good if you are on the upper floors. There was a complementary bottle of sparkling water in the room which I thought might get replaced every day but didn't ( we stayed 4 nights). Also stingy with the shampoo being replaced. Breakfast took expensive for what you get. All in all good value for what we payed
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Well located and rooms are Ok but could use some TLC. Staff are friendly but housekeeping is very inconsistent. Took away a water bottle that was not empty, did not remove used coffee cups, never replaced the single english breakfast tea bag that I used (I guess they give you one bag per stay no matter how long you stay (4 nights), failed to replace creamer and did not do a very good cleaning job. Other than that an OK hotel.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The smell of sewerage in our room and corridor was at times overbearing
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 5 nights in Feb 2019

6/10 Okay

Berlin, Kent

Liked: Cleanliness
Good location,but reception is not very friendly. Good restaurant near by. I booked a room for 2, but he sees me checked in on my room and only would give me a single room which is not fair.
Stayed 1 night in Sep 2018

8/10 Good

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Fendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very enjoyable stay there, the staff were most helpful and recommended a great restaurant not fa from the hotel as I was very tired.
Stayed 1 night in Aug 2018

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel next to the metro
Stayed 2 nights in May 2018

8/10 Good

Marc J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and considerate. Check-in and check-out were smooth and efficient.
Stayed 5 nights in Dec 2017

8/10 Good

Ben Tzion

Liked: Staff & service
Stayed 6 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Berlin

A well positioned hotel for the centre of West Berlin. Nice reception. A nice room and quiet.
Stayed 2 nights in Oct 2017

10/10 Excellent

Badral (Baggi), London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you so much

It was a very nice stay at your hotel. Hotel was clean and comfortable and staff were very friendly and helpful. Tube (subway) station is 3 mins walk. Definitely will book here again :) Thank you again. Badral from London x
Stayed 3 nights in Oct 2017

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quite Hotel

Nice quite Hotel close to Railway & Bus connections. Many restaurant's with in 5 mins walk, also shops & supermarket Friendly & helpful;; staff.
Stayed 5 nights in Jun 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and great location

Had a great stay, good location close to public transport