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Novotel Suites Berlin City Potsdamer Platz

3.5 star property

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Photo gallery for Novotel Suites Berlin City Potsdamer Platz

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Daily buffet breakfast (EUR 22 per person)
Terrace/patio
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Anhalter Str. 2, Berlin, BE, 10963
  • Place, Checkpoint Charlie
    ‪9 min walk‬
  • Place, Potsdamer Platz
    ‪10 min walk‬
  • Place, Brandenburg Gate
    ‪18 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪27 min drive‬

Room options

View all photos for Standard Suite, 1 Double Bed with Sofa bed, Accessible, Kitchenette

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, 1 Double Bed with Sofa bed, Accessible, Kitchenette

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

8.6 out of 10
Excellent
(33 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, Multiple Beds, Kitchenette

Standard Suite, Multiple Beds, Kitchenette | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, Multiple Beds, Kitchenette

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Novotel Suites Berlin City Potsdamer Platz

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Novotel Suites Berlin City Potsdamer Platz offers 229 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. 139-cm flat-screen televisions come with premium satellite channels. Accommodation at this 3.5-star hotel has kitchenettes with microwaves and coffee/tea makers. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Suites Berlin City Potsdamer Platz. During your stay, you're just a quick walk from Checkpoint Charlie. Features include free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Checkpoint Charlie and Friedrichstrasse
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the eco-certified Novotel Suites Berlin City Potsdamer Platz. For a fee, parking is available.

This 3.5-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Hotelbar – On-site lobby lounge.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 22 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Hotelbar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 139-cm flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 19.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Berlin Platz
Platz Berlin
Suite Novotel Berlin
Suite Novotel Berlin Potsdamer Platz
Suite Novotel Potsdamer Platz
Suite Novotel Potsdamer Platz Hotel
Suite Novotel Potsdamer Platz Hotel Berlin
Suite Novotel Berlin Potsdamer Platz Hotel Berlin
Suitehotel Berlin
Novotel Suites Berlin City Potsdamer Platz Hotel
Novotel Suites Potsdamer Platz Hotel
Novotel Suites Berlin City Potsdamer Platz
Novotel Suites Potsdamer Platz
Accor Berlin Potsdamer Platz
Novotel Suites Berlin City Potsdamer Platz Hotel
Novotel Suites Berlin City Potsdamer Platz Berlin
Novotel Suites Berlin City Potsdamer Platz Hotel Berlin

Novotel Suites Berlin City Potsdamer Platz Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 374 out of 1007 reviews
Rating 8 - Good. 447 out of 1007 reviews
Rating 6 - Okay. 115 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 32 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Darren

Liked: Property conditions & facilities
Not as comfortable as we had hoped. The air conditioner did not work and we could not keep the windows open because they faced the street and restaurant patio . The fridge did not cool items sufficiently. The bathroom was not very clean. We were woken up by another guest down the hall at 6:30 in the morning because he decided that was a good time to practice his violin.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Adriaan Zagarias Albertus

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was completely rude and the air conditioning was not working. Supposedly, however it had been broken for days without an end in sight, the hotel was extremely hot and nothing was offered in a way of a refund for our terrible experience. We were just met with rude staff and no solutions.
Stayed 3 nights in Jun 2025

2/10 Terrible

Nirav

Travelled with family
Disliked: Property conditions & facilities, room comfort
The stay was not so good , had good experiences in the past with novotel so we went with that but the air conditioning was out of service and we could not sleep well and had to cut down one night which i got credit but would like to get the credit for the whole stay as we suffered due to heat and on a vacation we could not get proper sleep
Stayed 3 nights in Jun 2025

2/10 Terrible

W

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel AC didn’t work, they wouldn’t tell you in advance even though it’s 33 degrees. They offered a 20$ discount for 3 days and one free “ice-cream” that was a melted year old popsicle then charges you 7$ when you ask for water. The beds are the most uncomfortable bed we stayed in the whole trip. Not to mention the “pull out bed” is actually half an ikea couch with no real mattress or pull out matress or pillow include
Stayed 3 nights in Jun 2025

8/10 Good

Shu Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious (standard room, twin beds) but first floor room means you can hear all the outside street noise and conversations. Also sometime wrong with the bathroom sink not draining normally (this made brushing your teeth slightly challenging, we opted to use the one in the toilet room after the night). The toilet is a separate room from the bathtub/showers, both slightly elevated. Reminds me of cruise ships. Overall decent but could be better. Berlin focuses on sustainability, water is potable direct from sink water.
Stayed 1 night in Jun 2025

6/10 Okay

Pablo

Travelled with family
Liked: Cleanliness
Location and breakfast is good. AC/heating system broken for several months now so not good at all. Heard that signs stating that repairs are in the works have been there for some time now. Not sure whats the deal with maintenance but be ready to request a few fans for your summer trip. Ask if the AC/heating system issue has been resolved before booking...
Stayed 2 nights in Jun 2025

8/10 Good

thulasi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
AC was out the entire time we stayed. He staff were lovely but were only able to offer ice cream as an apology. There is also no laundry service as listed
Stayed 5 nights in Jun 2025

2/10 Terrible

Rajat

Disliked: Cleanliness, staff & service, property conditions & facilities
No AC in the room Room service too late
Stayed 2 nights in May 2025

8/10 Good

jamey, fairport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice hotel! Traveling amongst a group of three adults and there was plenty of space for everyone in the room. We were within walking distance of shops and restaurants, as well as the various tours we had booked. Very good price for what is provided!
Stayed 2 nights in May 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were modern and well maintained. The location was great and parking was not a problem. The only issue we had with our room was that the toilet, even though (or better fortunately) separated from the shower and bathtub, smelled like urine.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nerujan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Very affordable. We would definitely stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

DURSUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. Everything is great. Thank you for everything.
Stayed 5 nights in Mar 2025

8/10 Good

Ma Lorenza Mariza

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Staff are pleasant
Stayed 3 nights in Apr 2025

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a short night before heading out from Berlin. Very good for its price. The breakfast was surprisingly amanzing !
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Apriani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping knocked on door asking us when we were going to check out. Once at 9am then at 11am even though check out was at 12 noon.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time to Berlin

Friendly welcome by staff. Good facilities. Breakfast choice was good. Good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Li

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big room
Stayed 3 nights in Mar 2025

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the space of the room and how close was to the places I wanted visit, staff was very friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. We stayed with two children. The breakfast was busy but loads of choice. The location was amazing. Half a mile to check point Charlie. The staff at reception were amazing. Super helpful.
Stayed 3 nights in Mar 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025