I had a pleasant stay here. The customer service was excellent! the staff were very accommodating and tried their best to help when I requested a different room. I originally reserved a room with two beds, but none were available at check-in, so they offered an alternative room. The rooms are extremely small, which was the only downside, but everything was clean and thoughtfully prepared. They provided full toiletries, welcome water, cookies, and supplies for hot chocolate and coffee in the room, which was a lovely touch.
Another good point is that the hotel offers the best prices when booking directly with them, so it’s worth reserving through the hotel. Overall, great service and hospitality.”